Customer reviews from lg.com
LG - Refurbished Neon Mobile Phone (Unlocked) - Black
Average customer rating
2.7
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
2
4 Stars
5
3 Stars
3
2 Stars
3
1 Star
6
37%of customers recommend this product.
(
7 out of
19)
Customer Reviews for LG - Refurbished Neon Mobile Phone (Unlocked) - Black
Customer Rating
4
Frustrating
on May 18, 2014
Posted by: Riri
from PA
I got this phone about a year ago and it is a pain. It is always changing my wallpaper on me to those stupid umbrellas and it changes my ringtone too. Also some of the time my sound wont work. The camera lets me take pics but a lot of the time when I go to view them it tells me they are in the wrong format and I lose the picture. On the up side I seem to have good signal just about everywhere even when the rest of my family doesnt. It holds a charge pretty long too.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
I do not recommend this phone
on January 8, 2010
Posted by: leeloo
from Michigan
I liked this phone at first but after about 3 months of having it, it went down hill. The phone will freeze up for about 10 minutes.
Now when I make a call, I can not hear the person I am calling and then they usually hang up. So frustrating. It is also really slow at times.
Now when I make a call, I can not hear the person I am calling and then they usually hang up. So frustrating. It is also really slow at times.
Pros: Features/Settings, easy to use, Style/Design
Cons: Value
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
Do Not waist your money on this phone
on November 18, 2009
Posted by: wow
from Raleigh, NC
This is by far the worst phone I've ever used! I'm on my second neonGT365 in less than a month and they've both had the same problems. When I make a call, I can't here the person on the other line until about the third hello. When I check my voice mail, I don't here the first message, just "if you want to delete this message press 7...". This phone turns off randomly. It's super slow. I absolutely hate this phone and wouldn't recommend it to my wort enemy.
Cons: Value, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Inconsolably Disappointed
on November 11, 2009
Posted by: Filmbat
from Brooklyn, NY
I am on my 3rd phone in 6 weeks because the audio functions are faulty. Which means that the phone doesn't ring. I love the look and texting capabilities, but if the phone is not going to perform the very basic function of alerting me to incoming calls, then what's the point. I just got this 3rd phone two days ago...if it, too, breaks down then I will never purchase an LG product again.
Pros: easy to use, Style/Design
Cons: poorly made
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
junk
on March 1, 2010
Posted by: swiss
It started to work great until 3 months. Then my screen started to stop working (screen went blank) but I could still use every once in a while. After about 2 months of the on and off functioning it just stayed blank.
Pros: easy to use
Cons: Value
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
Nice phone few problems
on June 28, 2010
Posted by: gbenway
from CT
I purchased this phone new from at&t. I love it. very easy to use. Like the pull out keyboard for texting. I some times have problems useing the touch screen for number dialing (all ways dials the wrong number) The only big problem i have is my phone shuts off by itself alot, and when i call people they pick up and say hello and it takes a sec for me to hear them so i always have people yelling in my ear HELLO!!! Over all a good phone!
Pros: Style/Design, easy to use, Quality
Cons: shuts off by itself
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
good for kids
on January 7, 2010
Posted by: maplesarup.
from chicago
i really wanted this phone when i saw it online and i still like it today.especially its style. however, the first couple of days i had it it kept shutting off. but when i went to the store to fix it it has worked since. i love the keyboard and the phone is pretty easy to use. the only thing i wish they could change is that THEY ADVERTISED IT AS A TOUCH SCREEN!! its supposed to be like the lg xenon but you can only use touch for contacts and calling but oh well overall i really like this phone and would recommend it to my friends
Pros: Quality, Style/Design
Cons: Features/Settings
I would recommend this to a friend!
Quality
5
Features
3
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Nice, fancy but with some restricitions
on June 24, 2010
Posted by: Boy
from Lubbock, TX
This is a very nice phone, beautifull style and very cost effective. Its important to observe that for using some of the features you will need a data plan, it also some times turn off alone and until you get used the keypad may not be so usefull as it looks like... But in general is a good phone and probably the best in its price range.
Pros: Style/Design, Features/Settings, value
Cons: Difficult to use, performance
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com