Customer reviews from philips.com
Philips - 4000 Series - 32" Class (32" Diag.) - LED - 1080p - 60Hz - Smart - HDTV
Average customer rating
3.1
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
11
4 Stars
14
3 Stars
6
2 Stars
11
1 Star
10
55%of customers recommend this product.
(
27 out of
49)
Customer Reviews for Philips - 4000 Series - 32" Class (32" Diag.) - LED - 1080p - 60Hz - Smart - HDTV
Customer Rating
3
wifi issues
on December 27, 2013
Posted by: Lapper215
Gender:Male
I am able to connect to my PC but when i try to play a video file i get can't connect to network. It does see the files all the files, but still getting network connection error.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
this product is hard to operate.
on August 24, 2013
Posted by: jhon
Gender:Male
I just got this last thursday.and still not workng
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Built in WiFi will not connect to internet
on December 21, 2013
Posted by: vallee3
Gender:Male
Just purchased one week. Excellent HD picture thats it. Can not access home network or internet via WiFi. All my other wireless components connect to my WiFi. Searching the net found many having the same problem.The troubleshooting section only refers to checking your modem and cable connection.
Pros: excellent picture via hdmi
Cons: wireless feature does not work
No, I would not recommend this to a friend.
Response from philips.comBy AT, Philips WebCare team, December 23, 2013
Hello,
We are sorry to know that you are not able to connect your Philips TV with the Wi-Fi network. There are many reasons due to that you are unable to connect through Wi-Fi. However, to connect your TV via Wi-Fi please follow the steps given below:
- Complete a Wireless Network Reset on the Philips product.
- Verify you are using the correct network name and password. This is the same password you would use to connect a new computer to your wireless network. If you do not know the network name or password please contacts your router manufacture.
Once you checked the username and password are correct please power cycle your router, modem, and Philips device by completing the below steps:
- Unplug the Philips product from its power source. Unplug both the cable or dsl modem and router from their power source. Wait a few minutes. Plug in the modem and wait until the lights on the cable modem stop blinking. This could take up to a minute. When the cable or dsl modem lights are steady, plug the router back in. Again, wait until the lights stop blinking. Plug back in the power cord on the Philips product. Now attempt to connect the Philips product to the network.
If the problem still persists we would suggest you to call our Consumer Care team by accessing the link given below:
http://www.support.philips.com/support/contact/contact_page.jsp?userLanguage=en&userCountry=ca&_requestid=708833
We are sorry to know that you are not able to connect your Philips TV with the Wi-Fi network. There are many reasons due to that you are unable to connect through Wi-Fi. However, to connect your TV via Wi-Fi please follow the steps given below:
- Complete a Wireless Network Reset on the Philips product.
- Verify you are using the correct network name and password. This is the same password you would use to connect a new computer to your wireless network. If you do not know the network name or password please contacts your router manufacture.
Once you checked the username and password are correct please power cycle your router, modem, and Philips device by completing the below steps:
- Unplug the Philips product from its power source. Unplug both the cable or dsl modem and router from their power source. Wait a few minutes. Plug in the modem and wait until the lights on the cable modem stop blinking. This could take up to a minute. When the cable or dsl modem lights are steady, plug the router back in. Again, wait until the lights stop blinking. Plug back in the power cord on the Philips product. Now attempt to connect the Philips product to the network.
If the problem still persists we would suggest you to call our Consumer Care team by accessing the link given below:
http://www.support.philips.com/support/contact/contact_page.jsp?userLanguage=en&userCountry=ca&_requestid=708833
Written by a customer while visiting philips.com
Posted by: India65
Gender:Female
Verified Purchase:Yes
I have two of this tvs one 40" and another one 46". We love the Tv's. Games and Movies look great. I'm saving money to get 2 or the 39" for the kids in their room. Picture and sound is great. Philips!!! yeay!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Good Luck Connecting To a Network
on July 12, 2014
Posted by: rrlawyer
Gender:Male
Great picture but the complexity of connecting to a network is unbelievable. I am quite adept with computers and normally cruise through this part. The manual and on screen prompts simply do not match. You need a wirelessconnect code to download the software and it is buried so deep in the options that I cannot find it. The manual says it is available under the software menu but the software menu does NOT have an option for giving you this code. Without the code you can't download the software. How about a disc or something with the TV? I cannot believe that there is a pirating issue with this software. Simply NOT USER FRIENDLY, NOT INTUITIVE AND UNREASONABLY COMPLEX SOFTWARE INSTRUCTIONS.
Pros: nice picture
Cons: you must be a computer genius to make it work
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: ArtM505
Gender:Male
Verified Purchase:Yes
The TV is extremely easy to learn and use, the menus flow easily to find any setting or adjustment. The Wi-Fi capabilities are great, the picture is flawless and the sound quality is great.
Pros: easy to setup right out of the box.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: definegeek
Gender:Female
Verified Purchase:Yes
This product is overall a great product at a great value. The only issue we have had is that the speakers sometimes suddenly start putting out distorted audio. Usually, we just have to turn the set off and back on to clear this up.
Pros: good size, great picture, sleek, easy to use, easy set up
Cons: occasionally distorted audio
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This Smart TV was easy to assemble and program, for picture, sound, channels, and WiFi.
on February 22, 2014
Posted by: John8
Gender:Male
Nice Smart TV with lots of inputs, good picture and sound. I found it to be the best Smart TV for the price, bucause of the light diffusion quality of the screen. This lets you see a clear picture and not reflections of things in the room. This set is also thin for close wall mounting. The controls are backlit and easy to see at the bottom front, not on the side or top were they can not be seen. This type of control has no moving parts or contacts so it should not wear out or fail because of dust or dirt getting into the switches. It has a nice sized easy to use remote that gets you to NETTV fast.
Pros: best picture for 32" smart tv, 3 hdmi inputs + component in, vga input from computer, soft touch control & location, thin
Cons: no external wifi antenna, no optical sound output
I would recommend this to a friend!
Written by a customer while visiting philips.com