Customer reviews from blackanddeckerappliances.com
Black & Decker - Griddle
Average customer rating
4.4
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
49
4 Stars
14
3 Stars
7
2 Stars
2
1 Star
3
90%of customers recommend this product.
(
47 out of
52)
Customer Reviews for Black & Decker - Griddle
Customer Rating
4
Great Griddle! Cheap Drip Tray!
on February 2, 2019
Posted by: Disappointed Mom2
from Austin, TX
Gender:Female
My daughter received this griddle as a Christmas present and the drip tray slid out and broke today. How can I replace the drip tray, part number Part #GD2011-01
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 4, 2019
Thank you for offering your feedback regarding your Black+Decker GD2011B. I'm glad that your griddle has served you well, but I'm sorry to hear that your drip tray needs to be replaced. The drip tray is typically available as a replaceable part, and I'd be happy to assist you with replacing yours. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great product but...
on February 11, 2019
Posted by: Tanya L
from Chesapeake, VA
Gender:Female
I received this as a wedding present and as with all the other reviews, my drip tray fell and broke. I would consider gluing it, but I'm afraid it will leak, since it barely holds a lot anyways. How can I go about replacing this?
Response from blackanddeckerappliances.comBy Jim, Customer Service, February 12, 2019
Thank you for offering your feedback regarding your Black + Decker GD2011B. I’m sorry to hear about the trouble you’ve experienced with your griddle. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your griddle has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
It keeps you well and it cleans easy
on August 14, 2020
Posted by: Rufus
from Ferndale, MI
Gender:Male
I bought it about nine months ago and he had it serviced without any problems getting replacement parts
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Worked great!
on August 18, 2021
Posted by: justmissash
from Clatskanie, OR
Gender:Female
[This review was collected as part of a promotion.] We got this Black and Decker 20x11 nonstick griddle. We definitely needed a new one because we use these to cook so often. It has an immersible base which means you can wash the entire griddle without the cord and not have to worry about ruining it. The cord plugs in easily and it heats up pretty fast. It is a good size and the griddle has a textured surface which actually helps for a more non stick surface. We cook breakfast and dinner on these pretty often. We cooked some eggs and bread and then used it to make quesodillas. Everything tastes so good. I've had no issues. I like the design and the grease tray is easy to remove and replace. Another feature I love is towards the drip grease tray is an area along the edge that is lower so it basically flows the grease into the grease tray. That is really nice. Usually I have to use a spatula to sort of push the grease that way while cooking on other griddles. I really like this one a lot. I like a bigger griddle normally but this size really isn't bad and it is easy to store this away on my counter or in a cupboard. Definitely recommend. I did get to try this for free but the opinions here are based on my own experiences.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
I LOVE IT!!!!!
on August 20, 2021
Posted by: DRM1
from Kentucky
Gender:Female
[This review was collected as part of a promotion.] This new Black and Decker Grill is wonderful. I've used it for a full breakfast of eggs, bacon and corned beef hash, and for burgers for the family. It's so easy to use and the clean up is a dream......immersible in dishwater in the sink or in the dishwasher as long as the electric element is removed. Couldn't ask for anything easier or more convenient. I store it upright in a cabinet I use for cookie sheets, lids, etc. I would recommend this grill to everyone I know --- and I have done so to people at work and to family.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Nice size!
on August 20, 2021
Posted by: Danielleb
from MN
Gender:Female
[This review was collected as part of a promotion.] This griddle is the perfect size for a family of 5, we were able to make breakfast for us all with two cooking sessions. The griddle is packaged really nicely, the box has plenty of information showing what size it is, and the features that it offers. Once unpackaged, it was very simple to plug the adaptor in and get it heating up for some delicious pancakes. It heated up quite quickly, with no new product burning smell like some other appliances I've used in the past. We did not use any non stick spray, and the pancakes flipped without any force or sticking to the griddle. The griddle cooked all pancakes throughout the griddle evenly from front, center, to back. The drip tray removes with ease for washing, the whole griddle washed up nicely, no need for scrubbing as nothing was sticking to the non stick surface. We will be using this for many meals!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, August 20, 2021
Thank you for sharing your feedback regarding your Black+Decker Family Sized Electric Griddle. I’m glad to hear that your griddle is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42142620 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great!
on August 20, 2021
Posted by: Ambella
from Atlanta, Georgia
Gender:Female
[This review was collected as part of a promotion.] Great! Kids love to help. Easy to clean, lightweight, and easy to store!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Perfect meal prep addition
on August 20, 2021
Posted by: tiffie555
from Westlake Village, CA, United States
Gender:Female
[This review was collected as part of a promotion.] Always need more service area while cooking, and this griddle fit our family's needs perfectly. Child was at griddle flipping pancakes, while I was making eggs on the stove. No more bumping into each other - yeah! Food cooked well. Had to play with temp a bit, but always have to do that with any griddle.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com