Customer reviews from blackanddecker.com
Black & Decker - Griddle
Average customer rating
3.5
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
3
4 Stars
3
3 Stars
3
2 Stars
3
1 Star
0
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for Black & Decker - Griddle
Posted by: Teddybear
from Harrisburg, PA
Gender:Male
Verified Purchase:Yes
Great price for this griddle. Does have some uneven heating however, but for the price we can deal with this
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
3
Drip tray break
on June 27, 2020
Posted by: LN23
from Cleveland, Ohio
Gender:Female
The griddle cooks evenly and is a nice size. The drip tray slid out and broke. I glued it back together but the heat melts the glue and it still leaks. I can’t find where to purchase a new drip tray. If I had read these reviews before purchasing I probably would have bought another brand. It seems like this is a common problem.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Love love love
on May 4, 2021
Posted by: Vmcgill71
from Morristown, TN
Gender:Female
This has to be one of my favorite ways to cook. It had a large area to cook on so it doesn't take as long to get the job done. It has a drip tray to cat h the grease and best of all it's dishwasher safe. It has multiple temperature settings from warm to 400 degrees Fahrenheit. Overall its an amazing product.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Drip tray
on December 14, 2022
Posted by: Colleen
from Rome, NY
I like my new Black and Decker griddle, it makes awesome pancakes but shortly after I started using it, the drip tray cracked when washing it by hand after frying bacon.l was shocked it broke so easily, I can no longer cook much of anything without the drip tray. I really like the griddle but can't really,use it now and I'm so disappointed. Has anything been done about these drip trays that are made poorly?
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Maria, Social Media, January 11, 2023
Hello Colleen.
We appreciate your feedback on the griddle and are sorry to hear about the issue. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email me at wecare@sbdinc.com and reference case #6307620.
Thank you, Maria BLACK+DECKER Social Rep.
We appreciate your feedback on the griddle and are sorry to hear about the issue. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email me at wecare@sbdinc.com and reference case #6307620.
Thank you, Maria BLACK+DECKER Social Rep.
Written by a customer while visiting blackanddecker.com