Customer reviews from blackanddeckerappliances.com
Black & Decker - Griddle
Average customer rating
4.4
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
49
4 Stars
14
3 Stars
7
2 Stars
2
1 Star
3
90%of customers recommend this product.
(
47 out of
52)
Customer Reviews for Black & Decker - Griddle
Customer Rating
5
Great
on March 9, 2023
Posted by: amyw328
Works great when feeding a larger party of people, when a pan for 2 just won’t work. We’ve done sausage, pancakes, bacon and potatoes. Versatile kitchen appliance needed for serving groups
Would recommend
Written by a customer while visiting influenster.com
Customer Rating
3
Nice inexpensive grill.
on February 19, 2024
Posted by: mamamere
from Madison, AL
Minor problem: the grill cooks hot, so underestimate cooking temperature. Frustrating (but fixed) problem: Box and user manual differ on cleaning instructions. Took me one of those semi-frustrating waits with customer care 800 number to determine the grill IS IMMERSIBLE in water, as long as the probe is removed. With the above caveats, I'll recommend it.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, February 19, 2024
Thank you for offering your feedback regarding your Black+Decker Family Sized Electric Griddle. I’m sorry to hear that your griddle is not cooking properly. The issue you describe in your question may be warranty related. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your griddle has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Not good parts
on September 11, 2024
Posted by: Grill
from Texas
Gender:Female
[This review was collected as part of a promotion.] I bought it less than a year,almost a year n the plug was not good enough now I'm without a grill
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Consumer Service, September 12, 2024
Thank you for offering your feedback regarding your Black+Decker griddle. We are sorry to hear there is a burning smell coming from the cord of your griddle. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your product has a two-year warranty. Please look for the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com