Customer reviews from xerox.com
Xerox - ColorQube Solid Ink Printer - Color - 2400 dpi Print - Plain Paper Print - Desktop
Average customer rating
3.9
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
102
4 Stars
54
3 Stars
20
2 Stars
13
1 Star
24
77%of customers recommend this product.
(
159 out of
207)
Customer Reviews for Xerox - ColorQube Solid Ink Printer - Color - 2400 dpi Print - Plain Paper Print - Desktop
Customer Rating
5
Great printer! Amazing quality
on July 27, 2015
Posted by: Diana
from Levittown, PA
I purchased this printer in 2012 after a recommendation from a friend. I design and print stationery/invitations. This printer handles a wide variety of stocks. I use a lot of metallic text and cover weights which the manual tray handles very well. It feeds up to 130# cover stock with very little issues.
I print on metallic envelopes from 4 bar size up to A8 / A9 sizes and it handles very well with slight creasing on the sides but less than I would get on a typical laser.
I print on metallic envelopes from 4 bar size up to A8 / A9 sizes and it handles very well with slight creasing on the sides but less than I would get on a typical laser.
There is the occasional flaking of ink off of white metallic stock I use, but other than that I find the ink to be very shiny, high quality. From print to print the color is vibrant, accurate and requires very little tweaking of color to the original files. Prints very true to PMS colors as well.
It prints very fast except for the few times if Im printing a design with a lot of art and takes a while to process.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
4
Reds Don't Print as Red as they Should
on July 31, 2015
Posted by: Jim
from White Plains, NY, USA
The printer was easy to set up and handles what I throw at it. It even can handle heavier weight paper then is recommended.
I have three issues, using genuine Xerox ink I find that I have to kick up the red setting to get the color that I'm trying for. This does not occur with other colors.
The second issue is envelopes. If I am trying to print an A2 in landscape, the printer has a problem with picking it up from the tray. It's not just A2, in the envelope has a sharply angled flap, the printer will pull it sidewise and jam. This only occurs in tray 1.
The last issue is price of ink and the way ink is measured.I knew the solid ink would be expensive (I've had a Tektronics before), But even when I put a cube in, the printer shows 20 to 25% available. I assume that is because it measures how many cubes are in the shoot.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
5
Great printer
on June 21, 2016
Posted by: drook
from Texas
Have used these printers for years. Great for advertising flyers, general print work, color or black & white. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
1
Easily the most disappointing printer I've owned
on January 2, 2020
Posted by: Jim
from Twin Falls, ID
With the warranty replacement of our 8570DN now unwilling (or unable) to power back on after powering if off while out of town, I've concluded that "fool me twice" applies here. When it works (most of the time), it's quick, reasonably accurate in register, and aside from color streaking, actually pretty accurate on color temperature. I noticed that reliability is not a scored feature; I wonder why? I will NOT make the mistake of purchasing a third Xerox product of any kind.
But I will offer this hopefully helpful advice to Xerox product development and/or marketing:
Please consider including in future designs, a larger diameter eye-bolt near the top of the printer.
This will facilitate attaching a chain and provide a secondary usage of your product as a boat anchor.
This will facilitate attaching a chain and provide a secondary usage of your product as a boat anchor.
No, I would not recommend this to a friend.
Written by a customer while visiting xerox.com
Customer Rating
3
Noisy
on December 19, 2011
Posted by: Joani
from Montana
This unit is very "noisey", have had an 8400 and 8500 that were quiet. When service repair was called he said it was the speed that makes it noisey, still unsure about that.
Pros: Easy To Setup, Easy To Use, Fast Operation, Excellent Print Quality
Cons: Large Footprint
No, I would not recommend this to a friend.
Written by a customer while visiting xerox.com
Customer Rating
3
Print problems
on April 13, 2012
Posted by: Bubby
from Gran Rapids MI
Can print in center of sheet from MPT Tray and can not adjust it at all.
Need diferent print driver so page scaling can be adjusted.
Need diferent print driver so page scaling can be adjusted.
No, I would not recommend this to a friend.
Written by a customer while visiting xerox.com
Customer Rating
5
Love this Printer!
on February 24, 2013
Posted by: florist
from Akron, PA, USA
I have had this 8570 for 1.5 year it is the best printer i have ever had each print is as good as the first.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
3
Fast printer (sometimes) but noisy.
on July 4, 2011
Posted by: Dan the product tester
from Flagstaff
I have had this printer for just a couple of weeks and I am still learning the pros and cons. I bought this machine as a test because it is so similar to the 8870. I had been thinking of leasing the 8870 but I did not want to commit to a long-term lease and a big expense when the product might not work out for me.
So far the 8570 has been a mixed bag. It can be fast, but it also can be slow. It is the noisiest printer I have ever seen (or heard). It has yet to jam except for the time it started printing out pages of gobbledygook (random characters) and I yanked open the paper feed tray to try to stop the print job (use the red button to cancel the job). It is environmentally friendly regarding cartridges, but it really should be left on all the time or you risk wasting a lot of ink. At least it has a low-power sleep mode (43 watts I believe).
It is very fast at duplex printing (both sides). My tests show it can spit out black and white duplex sheets at up to 13 per minute in standard mode. That makes it almost twice as fast as some of the faster desktop laser printers on the market.
However, for reasons that I am not clear about, it sometimes slows down to about five sheets per minute when printing large documents (hundreds of pages). Not sure if this is to prevent overheating, or if it has to do with the way the ink must be pre-melted, or with some software issue.
The noise is a real issue. I tried putting it in my living room. My wife immediately complained. She said the living room sounded like a factory. I tried moving it downstairs to a closet at the foot of the stairs. We could still hear it upstairs and I had to move it into a downstairs bedroom. It least it only really makes a lot of noise while printing. In sleep mode it is quiet.
The ink seems very expensive, though it is not yet clear how far the ink actually goes. The starter ink (one small cube of each color) enabled me to print about 1100 duplex black and white sheets 8.5 x 11". The pages were dense with illustrations and text. So I figure the cost per print might be low enough that leasing with a pay-per-print arrangement might actually cost more than just continuing to buy the ink outright. However, I have only done a dozen or so color test prints and the color ink is already running out. I suspect that some ink was wasted by the process of shutting down and moving the machine three or four times. Also, I wonder if the color ink is being used while printing black and white pages. I now notice a print setting for black and white printing that probably should be used for black and white jobs. I am getting sticker shock as I look at buying more ink.
If you start running out of one color of ink, the machine will stop. It can be coaxed to continue printing black and white by pushing buttons on the control panel. And if you have to turn off the machine and restart it while it is low one color of ink, I am not sure you can continue printing even in black and white. The machine wants to print some color test pages every time it is started. I am not sure if this process can be bypassed.
One thing I like about this printer is the quality of the printed pages. Standard mode provides very acceptable text and line-art quality at fast speeds. If you look with magnification, you can see that Standard mode is not quite as crisp as Enhanced mode. But to the naked eye they are pretty darn close.
Also, the pages come out flat. Laser printers will curl the paper. One of the benefits of a flat page is that it is much easier to jog the paper. This is great if you are printing a lot of big documents.
Pros: Fast Operation, No paper jams
Cons: Pricey Replacement Ink, Large Footprint
I would recommend this to a friend!
Written by a customer while visiting xerox.com