Customer reviews from xerox.com
Xerox - ColorQube Solid Ink Printer - Color - 2400 dpi Print - Plain Paper Print - Desktop
Average customer rating
3.9
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
102
4 Stars
54
3 Stars
20
2 Stars
13
1 Star
24
77%of customers recommend this product.
(
159 out of
207)
Customer Reviews for Xerox - ColorQube Solid Ink Printer - Color - 2400 dpi Print - Plain Paper Print - Desktop
Customer Rating
1
This thing always breaks
on July 12, 2016
Posted by: Joseph87
IT a good thing we got support because we know him by first name now and even hes tired of this machines. Maybe its a dud but either way were stuck with it! with support luckily.
Written by a customer while visiting xerox.com
Customer Rating
5
Love this machine!
on October 20, 2011
Posted by: Anonymous
from Lancaster, CA
We have used Xerox printers in our gym since 2003. We had a phaser 8400 for 7 years that performed great for us. We then purchased the ColorQube 8570 at the beginning of 2011 and absolutely love it. The installation is extremely quick. we had it up and printing within 5 mintues of delivery. The copies print beautifully and very quickly. Being a gym , we need a fast, acurate printer to print contracts and billing forms and have not had 1 negative experience with this printer. I highly recommend this to anyone in the market for a new printer.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
5
One Tiny Exception
on October 24, 2011
Posted by: Apache Mom
This is my second Xerox printer for home use. It is even better and easier to use than the first (if that even seems possible!) I have only one extremely small suggestion and that is: In the print window, under Xerox Features, would it be possible to allow your choice of print quality to remain selected until changed by the user instead of automatically going back to the default setting? Thank you for a product that meets my every need in speed and quality printing.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
5
Reports and PowerPoint Master
on May 22, 2012
Posted by: Hyrock
from Kelowna, BC, Canada
This printer is great for any small business or professional who need crisp quality colors for reports, graphs, maps, or just spot color on invoices or letter head. The beauty of the Xerox ColorQube is the wax based inks that are waterproof and don't bleed - particularly important if your documents are ever exposed to the outdoor elements. The sleep but always ready mode is great for saving power and ink. Perhaps most impressive, is the Xerox Service Warranty - when I got my printer, a piece of wax ink came loose during transport and jammed one of the mechanisms. I phoned Xerox, their local technician promptly called me back, I took the machine to him and it was fixed in 2 days no charge. Apparently, this type of service is for as long as I own the machine. How do you beat that!
Written by a customer while visiting xerox.com
Customer Rating
4
Better The Second Time Around
on May 23, 2013
Posted by: RC
from Northern California
The ColorQube 8570 is the second printer I bought from Xerox, the first was an 8560. I soon discovered the 8570 to be much quieter and it does not use as much ink on standby. Also, the software is much improved which makes the printer much easier to use. I bought the 8560 to be used in a small business and bought the 8570 two years ago when the business was sold. Though the Xerox representative was reluctant to sell a ColorCube to an individual making fewer copies a month, it was the right choice for me.
By the way, look at the new service contract, it seems too good to be true, but I believe that it is.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
1
Terrible Printer
on November 20, 2012
Posted by: nadz500
from London, UK
This is the worst printer we have ever used!!! I work in a school and it’s such a slow machine!!!! We've only had it 2 years and it totally died yesterday! Won't even turn on or do anything. Appalling printer is all I can say!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting xerox.com
Customer Rating
5
Solid Printer - Good Workplace workhorse
on March 2, 2011
Posted by: PB
from Cleveland, OH
Printer is very solid with excellent print quality. My only con is that the printer is rather noisy... but it is so fast the noise does not last too long.
I would recommend this to a friend!
Response from xerox.comBy Greta, Interactive Marketing, August 18, 2011
Thank you for your review, PB.
You may be happy to hear that based on customer feedback, we recently released a firmware update for the ColorQube 8570/8870 that includes Sound Reduction mode, lowering the sound generated during the printing process.
The firmware update is available for download through this link: http://xrx.sm/Bh0.
Directions for enabling the feature upon download, as well as details about the update, can be found here: http://xrx.sm/Bhz.
I hope this helps improve your experience with the ColorQube 8570.
You may be happy to hear that based on customer feedback, we recently released a firmware update for the ColorQube 8570/8870 that includes Sound Reduction mode, lowering the sound generated during the printing process.
The firmware update is available for download through this link: http://xrx.sm/Bh0.
Directions for enabling the feature upon download, as well as details about the update, can be found here: http://xrx.sm/Bhz.
I hope this helps improve your experience with the ColorQube 8570.
Written by a customer while visiting xerox.com
Customer Rating
4
Aspect of the printer
on March 2, 2011
Posted by: s.kim.moses
from Flushing, NY
To say about negative aspects, it takes time to warm up and it's noisy printing every page. Inks are quite expensive.
No, I would not recommend this to a friend.
Response from xerox.comBy Greta, Interactive Marketing, August 18, 2011
Thank you for your review, s.kim.moses.
Based on customer feedback, we recently released a firmware update for the ColorQube 8570/8870 that includes Sound Reduction mode, lowering the sound generated during the printing process.
The firmware update is available for download through this link: http://xrx.sm/Bh0, and details about the update can be found here: http://xrx.sm/Bhz.
In regards to your warm-up concerns, your device may be set to warm up when you first print. We have solutions that include the option to have it warm up at a set time, or through our patented Intelligent Ready power management feature, which "learns" your unique print usage patterns.
Here is a short link with more details and directions for administering warm up settings: http://xrx.sm/Biy.
I hope these help improve your experience with the ColorQube 8570.
Based on customer feedback, we recently released a firmware update for the ColorQube 8570/8870 that includes Sound Reduction mode, lowering the sound generated during the printing process.
The firmware update is available for download through this link: http://xrx.sm/Bh0, and details about the update can be found here: http://xrx.sm/Bhz.
In regards to your warm-up concerns, your device may be set to warm up when you first print. We have solutions that include the option to have it warm up at a set time, or through our patented Intelligent Ready power management feature, which "learns" your unique print usage patterns.
Here is a short link with more details and directions for administering warm up settings: http://xrx.sm/Biy.
I hope these help improve your experience with the ColorQube 8570.
Written by a customer while visiting xerox.com