Customer reviews from otterbox.com
OtterBox - Utility Series Latch II 10 inch Case with Accessory Kit - Black
Average customer rating
4.3 out of 5
4.3
(83 Reviews)
Open Ratings Snapshot
Rating breakdown 83 reviews
5 Stars
51
4 Stars
20
3 Stars
5
2 Stars
4
1 Star
3
88%of customers recommend this product. 
(
73 out of 83
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Utility Series Latch II 10 inch Case with Accessory Kit - Black
Customer Rating
5 out of 5
5
Convenient
on December 11, 2015
Posted by: Wonderwalt
Gender:Male
Verified Purchase:Yes
I have to do reports on my tablet and is was a pain to hold it and work on it at the same time. Now I can easily inspect and type my results. I all so have two hands to climb on what I am inspecting with the neck strap in use.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great tool . 1 small issue in camera mode
on July 2, 2016
Posted by: Adjuster guy
Verified Purchase:Yes
Use it everyday for work. I would give 5 stars except for the issue with the back pad restricting the camera lens on the Samsung Galaxy 10.1 note and needing to remove 1 corner strap to use with camera
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
One of the best purchases I've ever made!!
on July 9, 2016
Posted by: Naru1246
Verified Purchase:Yes
This system is by far one of the best investments I've ever made! It's helped me do my job in so many ways that I can barely count them all!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great!, except for one thing
on May 23, 2018
Posted by: Alex
Verified Purchase:Yes
Everything about this product is great except for one thing.... the rubber bands that secure the iPad to the unit are not replaceable when they wear out - The unit is otherwise virtually indestructible
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Okay Purchase
on June 5, 2018
Posted by: Javier
Verified Purchase:Yes
I bought this product a month a go. It took two weeks to get to me and after the 3rd use the bag accessory hook broke. Please see attached. Other than this issue the product is great. I l really like how you can have a full grasp of the tablet and not have to cover your screen with your had. We use ours a lot in job sites for review of progress and they work great. I would not get the extra accessory if i buy another one in the future.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Needs improvement on corner straps
on August 21, 2018
Posted by: Denise
Verified Purchase:Yes
We use outside in heat and the corner straps keep breaking. The good thing is your replacement policy is excellent. Even though they don’t last long for us I still purchase this item because of the replacement. I have 5 iPads which we rotate use, so a holder usually lasts 2 months. I usually have one or two on hand to replace right away when they break. You need to develop replacement corner straps so I could just replace that part. On one iPad I used a ponytail elastic band so I didn’t have to call you to replace it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
This was a really good pictures
on November 20, 2020
Posted by: Md mcgraw
Verified Purchase:Yes
I bought this for my son for his device that he uses for his autism it has been really good and I really like the straps in the handles that he he can use to hold his devices I buy another one if I have to
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
It’s functional
on August 8, 2021
Posted by: Randy
Verified Purchase:Yes
I do construction inspections. I carry the iPad everywhere on the construction site. I have an 11” iPad Pro I bought new in July 2019. I got the Defender and the Latch II. The Latch II is made for the 10” iPad which means you have to stretch the corner elastics a bit farther to work on the 11” iPad. One year later, the Latch II elastic broke. I got a new one. One year later, the elastic broke. This review is for my 3rd Latch II I just installed and it works perfect. I expect this will break also. I wish the Defender cover/stand would work better as a stand with the Latch II attached. In the end, there is a need for improvement but it’s the best out there. I only buy Otterbox Defenders for my phones and iPads. I’ve never had a single device break yet.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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