Customer reviews from dell.com
Dell - Inspiron 15.6" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Moon Silver
Average customer rating
3.8
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
67
4 Stars
65
3 Stars
24
2 Stars
9
1 Star
24
75%of customers recommend this product.
(
140 out of
186)
Customer Reviews for Dell - Inspiron 15.6" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Moon Silver
Posted by: dineshgopal
Verified Purchase:Yes
where do i start because this laptop is just amazing,i really wanted to give it 5 stars,but here are the cons
cons:-
1)its battery life is very low so strictly a no for travellers
2and this is what everyone are complaining of,the wifi its connectivity is soo weak
1)its battery life is very low so strictly a no for travellers
2and this is what everyone are complaining of,the wifi its connectivity is soo weak
pros:-
1)the best screen i have used the clarity is so amazing
2)the keyboard looks beautiful with a glossy look
3)mine is an i5 3rd gen and it is so amazing,i run a full virus scan,edit hd videos and open 10 tabs in chrome and still it doesn't lag
4)and the mcafee anti virus is soo good
1)the best screen i have used the clarity is so amazing
2)the keyboard looks beautiful with a glossy look
3)mine is an i5 3rd gen and it is so amazing,i run a full virus scan,edit hd videos and open 10 tabs in chrome and still it doesn't lag
4)and the mcafee anti virus is soo good
i would liked it with a backlit keyboard
Pros: hd streaming, educational, internet surfing
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
A Great and Versatile Laptop
on September 28, 2012
Posted by: DesireeGirl
I purchased this laptop a few months ago with the knowledge that I needed something to effectively do homework on and for my enjoyment as well. This laptop has worked fantastically for me! Some of the pros about this laptop is that it has a processor that makes browsing very fast, great customization, a wonderful screen, a good-functioning built-in webcam (an added bonus that comes in handy and saves you money since you don't have to purchase one separately!), long battery life, great features that could be added to it (and most of them I did add!), and a lot of storage. I found only two significant cons in that the power button has a strange feel to it when pressed (but that isn't really a big deal in the end), and it's starting to run a bit slower than when I first purchased it. Unfortunately, I'm not sure of the cause of this. I expected it to a get a little slower, but the change has become more noticeable to me than what I would have liked. I don't have a huge amount of photos, documents, etc. on it, so I haven't "overloaded" it in any way, which makes my situation a little frustrating. I've used my security features to scan it and apparently, all systems are fine. I will continue to try to find the cause of this. Don't get me wrong; it's still pretty fast, and I still love it!
Overall, it's a durable, pretty fast, easy-to-use, and customize-able laptop that can fulfill anyone's needs. I have enjoyed it for the time that I've had it and hope to continue enjoying it for a long time to come!
Overall, it's a durable, pretty fast, easy-to-use, and customize-able laptop that can fulfill anyone's needs. I have enjoyed it for the time that I've had it and hope to continue enjoying it for a long time to come!
Pros: homework, projects/crafts, social networking, games
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
Couldn't ask for more.
on September 27, 2012
Posted by: DeepArshia
I am currently in India. I got this laptop from a relative in US.
Well to start off, this is all-around performer a steal at the price I got it for.
The laptop looks and feels amazing. The picture quality is flawless. The CD/DVD playback is absolutely amazing and surprisingly fast.
The chiclet keyboard is not cramped and is spacious and well placed. There is ample resting space of hands while typing.The multi- touch features of the touch pad complement this product well.
As for system performance it provides a fairly high windows experience rating of 4.8 which is higher than other laptops in its category.
I have opted for the i3 processor and it boots really quick.The inbuilt 6 GB RAM is more than enough for multi-tasking
The 500 GB HDD provides ample space and doesn't give any sort of glitch.
This laptop doesn't heat up at all as it has a huge exhaust vent which takes all the heat away. The other upside is the 4 USB3.0 slots which help in transferring data at blazing fast speeds.
The wi-fi connectivity is very strong and the blue tooth works fine.The speakers are very loud and well placed below the chassis.
The laptop looks and fells strong and is very strong and looks like it can easily take a fall.
The battery easily lasts 3.45-4 hours on a full recharge.
Well to start off, this is all-around performer a steal at the price I got it for.
The laptop looks and feels amazing. The picture quality is flawless. The CD/DVD playback is absolutely amazing and surprisingly fast.
The chiclet keyboard is not cramped and is spacious and well placed. There is ample resting space of hands while typing.The multi- touch features of the touch pad complement this product well.
As for system performance it provides a fairly high windows experience rating of 4.8 which is higher than other laptops in its category.
I have opted for the i3 processor and it boots really quick.The inbuilt 6 GB RAM is more than enough for multi-tasking
The 500 GB HDD provides ample space and doesn't give any sort of glitch.
This laptop doesn't heat up at all as it has a huge exhaust vent which takes all the heat away. The other upside is the 4 USB3.0 slots which help in transferring data at blazing fast speeds.
The wi-fi connectivity is very strong and the blue tooth works fine.The speakers are very loud and well placed below the chassis.
The laptop looks and fells strong and is very strong and looks like it can easily take a fall.
The battery easily lasts 3.45-4 hours on a full recharge.
This laptop is a bit heavy than other similar category laptops but is not that heavy.
If anyone is planning to buy a laptop I would definitely recommend this one without a second though.
Pros: programming, heavy internet surfing, web development, streaming video
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: LaciInspiron15r
Verified Purchase:Yes
This computer is amazing. It has so many amazing features like voice recognition, which is where you can speak commands and your laptop does it. Love that feature. Bigger than I expected but I still love it
Pros: home, student work
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
1
Beware Windows 8!
on December 18, 2012
Posted by: rpduke
The hardware itself seems fine.
But watch out for Windows 8.
It is very different, and will frustrate you as you try to do things similarly to windows in the past.
It is very different, and will frustrate you as you try to do things similarly to windows in the past.
And it basically forces you to setup a microsoft account in order to download things like skype, etc.
Worse than that, the account setup is quite buggy. And it's not possible to ask a question on the microsoft forums, because the account isn't properly setup! Yeesh!!!!
Worse than that, the account setup is quite buggy. And it's not possible to ask a question on the microsoft forums, because the account isn't properly setup! Yeesh!!!!
No, I would not recommend this to a friend.
Response from dell.comBy SaraTforDell, Customer Reviews, December 19, 2012
Hello Rpduke,
Thank you for taking the time to submit your feedback. I am sorry that you are not happy with the new Windows 8 operating system. I know it is a lot different and can take some time to get used to.
You might want to check out the Support information that we have on Windows 8 to get more information. You can find helpful videos, tutorials and even a "Free Windows 8 for Dummies E-Book" that you can download to help you with the new User Experience with Windows 8.
Windows 8 Tutorial Videos: http://dell.to/PSe0Kw
I hope this can help. I am glad to hear that you like the computer itself.
-SaraT
Thank you for taking the time to submit your feedback. I am sorry that you are not happy with the new Windows 8 operating system. I know it is a lot different and can take some time to get used to.
You might want to check out the Support information that we have on Windows 8 to get more information. You can find helpful videos, tutorials and even a "Free Windows 8 for Dummies E-Book" that you can download to help you with the new User Experience with Windows 8.
Windows 8 Tutorial Videos: http://dell.to/PSe0Kw
I hope this can help. I am glad to hear that you like the computer itself.
-SaraT
Written by a customer while visiting dell.com
Customer Rating
5
Very Impressed....Love Dell
on November 4, 2012
Posted by: patriots123
I am going to start of by saying that I was an apple product kind of guy I had a mac book and after having it for about three years and realizing apple products are same every year with no new innovations, so I came to dell. It has been two weeks with my Inspiron 15 R laptop today and all I can say is it is amazing. I love the compact size of the laptop and the screen a beautiful LED that’s makes all the colors pop. The speakers on the laptop are outstanding. I used to always play my MacBook on high and even then I could not hear the music or videos being played but Dell’s speakers are amazing very loud. I actually don’t even put the volume all the way and the speakers are still extremely loud and clear. The touch pad is amazing nothing fancy just plain and simple with multi touch features which I enjoy. The one minor dislike I have with the laptop it’s just a tad bit bulky the weight is not a problem but it could have been a little thinner, but other than that it’s an amazing laptop. Dell have outdone themselves and made me a believer in their products and I am sold for life. I give the laptop a 5/5/
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
1
Clunky Navigating
on November 30, 2012
Posted by: JohnDH
The touch pad is clunky and very unresponsive unless hit very hard. This making using it clumsy. There is no scroll function on touch pad which requires you to always go to right side bar to slide page up and down. Although sometimes using the up-down keys work, but not always. And don't make mistake I did and order it with Windows 8. What a terrible, unintuitive operating system. Stick with Windows 7. 8 work okay with touchscreen, but it's terrible with mouse or touch pad. If I had to do all over, I would have stuck with an HP that I've always had before.
No, I would not recommend this to a friend.
Response from dell.comBy AnthonyAforDell, Customer Reviews, December 3, 2012
Hey JohnDH,
We appreciate you taking the time to share your experience with the Dell Inspiron 15R 5520.
Indeed, Windows 8 is designed for the use of touchscreen and we understand that it can be a difficult transition to a new operating system. Our Online Support Teams have setup some great tutorials on operating Windows 8. I encourage you to view them here:
dell.to/YHE7GH
I am sorry to hear that you found your touchpad clunky and unresponsive, but this is not typical behavior. I recommend that you reach out to one of our Online Support Teams so that we may further investigate, and find a best solution for you.
I hope you find this information helpful and we can improve your experience.
Again, thank you for your feedback and thanks for choosing Dell.
We appreciate you taking the time to share your experience with the Dell Inspiron 15R 5520.
Indeed, Windows 8 is designed for the use of touchscreen and we understand that it can be a difficult transition to a new operating system. Our Online Support Teams have setup some great tutorials on operating Windows 8. I encourage you to view them here:
dell.to/YHE7GH
I am sorry to hear that you found your touchpad clunky and unresponsive, but this is not typical behavior. I recommend that you reach out to one of our Online Support Teams so that we may further investigate, and find a best solution for you.
I hope you find this information helpful and we can improve your experience.
Again, thank you for your feedback and thanks for choosing Dell.
Written by a customer while visiting dell.com
Posted by: papaj
Verified Purchase:Yes
I am beginning to feel “I wish I never bought this laptop computer” Why? Because I cannot type a single word without the “text pointer” moving to another location; sometimes blocking the whole paragraph and wiping it off; wasting so much time retyping it. This last paragraph took me more than ten minutes to fix it. WHAT CAN YOU DO ABOUT THIS?
Pros: personal use
No, I would not recommend this to a friend.
Response from dell.comBy KrishnaForDell, Customer Reviews, December 25, 2012
Hello papaj,
Sorry for the inconvenience caused. I would suggest you update the touchpad drivers to see if it helps. You can visit http://www.support.dell.com/ and input your Service Tag to get drivers specific to your computer.
If you need more assistance, please reach out to one of our Online Social Media Support Teams and they would be glad to help.
• Dell Community Forums – New to the Community: http://dell.to/GY65Xz
• You can contact our Dell Cares Team on Twitter (@DellCares): http://bit.ly/Hhh2SQ
• If you don’t have a Twitter account, you can also go to Dell’s Facebook Support Form: http://bit.ly/HlJ9LZ
A Facebook account is not required to use this form. You will be asked to provide your Name, service tag, email address and a brief description of the issue.
Again, thank you for your review. We really appreciate feedback like this that can help us improve our products and services.
Sorry for the inconvenience caused. I would suggest you update the touchpad drivers to see if it helps. You can visit http://www.support.dell.com/ and input your Service Tag to get drivers specific to your computer.
If you need more assistance, please reach out to one of our Online Social Media Support Teams and they would be glad to help.
• Dell Community Forums – New to the Community: http://dell.to/GY65Xz
• You can contact our Dell Cares Team on Twitter (@DellCares): http://bit.ly/Hhh2SQ
• If you don’t have a Twitter account, you can also go to Dell’s Facebook Support Form: http://bit.ly/HlJ9LZ
A Facebook account is not required to use this form. You will be asked to provide your Name, service tag, email address and a brief description of the issue.
Again, thank you for your review. We really appreciate feedback like this that can help us improve our products and services.
Written by a customer while visiting dell.com