Customer reviews from dell.com
Dell - Inspiron 15.6" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Moon Silver
Average customer rating
3.8
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
67
4 Stars
65
3 Stars
24
2 Stars
9
1 Star
24
75%of customers recommend this product.
(
140 out of
186)
Customer Reviews for Dell - Inspiron 15.6" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Moon Silver
Customer Rating
5
Love my Dell
on November 27, 2012
Posted by: Senise
Love the graphics capabilities and the speed at which this system converts streamed mp3 and 4 to HD. For a laptop, the Inspiron 5520 with Windows 7, gives me more than enough speed and power to perform the conversions without glitches.
I'm also learning a new graphics program Adobe Painter12 and have had no problem at all with hangups due to an overloaded clipboard, which can be a real problem when working with large files and loading up the clipboard.
The audio on this system is also exceptional, and allows for quick and easy manipulation of audio files.
All in all I have yet to find any cons to this system.
Pros: graphics design, Gaming, vedio and audio conversion
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: stressedtothemax
Verified Purchase:Yes
Have owned Dells for the past 10yrs with good performance in the past. However, I purchased my new laptop 11/2012 and today 2months later the hard drive has crashed. I am in my final year of nursing school and now have lost ALL my work in this last semester. The ONLY pro I see in this horrible situation is that the service appears to be efficient.
Pros: School
No, I would not recommend this to a friend.
Response from dell.comBy SaraTforDell, Customer Reviews, March 21, 2013
Hello stressedtothemax,
I am terribly sorry to hear that you encountered issues with your system. I know especially while in school, this can be stressful. I hope that our support team was able to get you completely taken care of and back up and running as your were. Good luck in your studies and please let us know if you have any other questions or concerns.
-SaraT
I am terribly sorry to hear that you encountered issues with your system. I know especially while in school, this can be stressful. I hope that our support team was able to get you completely taken care of and back up and running as your were. Good luck in your studies and please let us know if you have any other questions or concerns.
-SaraT
Written by a customer while visiting dell.com
Posted by: JS1297
Verified Purchase:Yes
The laptop was delivered in early Oct 2012. After a few days, the keyboard was not working. It was changed quickly. Again, after a day, the keyboard was not working once again. It was changed again and the motherboard was also replaced. A few days later, the built-in touchpad stopped working! It was changed by Dell. Now the laptop seems to be working fine (I have not discovered any other problems so far, but who knows). Disappointed with this particular laptop, though I have bought several products from Dell in the past, without any problems. I would give Dell another chance for my next laptop (which I intend to buy before Christmas, if there are good deals).
Pros: home use
I would recommend this to a friend!
Response from dell.comBy DonaldDforDell, Customer Reviews, December 4, 2012
Hello JS1297,
Thank you for taking time to provide your experiences with your new Inspiron 15R (5520). I am sorry to hear you had issues with it. Electronic devices do have issues from time to time. This is why we have such quick response time for service and offer extended service contracts. I am glad this experience will not keep you from trying another Dell soon.
Thank you again for sharing,
Thank you for taking time to provide your experiences with your new Inspiron 15R (5520). I am sorry to hear you had issues with it. Electronic devices do have issues from time to time. This is why we have such quick response time for service and offer extended service contracts. I am glad this experience will not keep you from trying another Dell soon.
Thank you again for sharing,
Written by a customer while visiting dell.com
Customer Rating
2
Is not what i was expecting of a Dell product.
on January 22, 2013
Posted by: MelO77
Verified Purchase:Yes
Inspiron 15R is not really what I was expecting for a Dell product. Some keyboard s seems to get stuck when you use them a lot, the space bar also get stuck and keep "making spaces" by itself... It's almost new and now the computer is slow and gets hot in a couple of hours of being using it. My work is in the computer so I can't be turning of and making brakes every couple of hours. And Windows 8 is a nightmare.
Pros: work
No, I would not recommend this to a friend.
Response from dell.comBy SaraTforDell, Customer Reviews, March 18, 2013
Hello MelO77,
I am sorry that this system has not lived up to your expectations. If you are experiencing system heat, check out this link for some tips to reduce heat: http://dell.to/RPNbpV.
I know Windows 8 is a big change. If you want, you might want to check out the Support information that we have on Windows 8 for more information. You can find helpful videos (http://dell.to/PSe0Kw), tutorials (http://dell.to/10Sd6Qk) and even a "Free Windows 8 for Dummies E-Book" that you can download to help you with the new User Experience with Windows 8. This way, your transition to the new Windows operating system can be as seamless as possible.
If you have stuck key, I recommend reaching out to our technical support team. They will be able to troubleshoot with you and determine the root cause and the best resolution. You can reach them in a variety of ways, including online through:
• Dell Community Forums: http://dell.to/pwws14
• Twitter (@DellCares): http://dell.to/Tgt5D7
• Facebook Support Form: http://dell.to/VFvcjv
Hope this can help.
-Sara
I am sorry that this system has not lived up to your expectations. If you are experiencing system heat, check out this link for some tips to reduce heat: http://dell.to/RPNbpV.
I know Windows 8 is a big change. If you want, you might want to check out the Support information that we have on Windows 8 for more information. You can find helpful videos (http://dell.to/PSe0Kw), tutorials (http://dell.to/10Sd6Qk) and even a "Free Windows 8 for Dummies E-Book" that you can download to help you with the new User Experience with Windows 8. This way, your transition to the new Windows operating system can be as seamless as possible.
If you have stuck key, I recommend reaching out to our technical support team. They will be able to troubleshoot with you and determine the root cause and the best resolution. You can reach them in a variety of ways, including online through:
• Dell Community Forums: http://dell.to/pwws14
• Twitter (@DellCares): http://dell.to/Tgt5D7
• Facebook Support Form: http://dell.to/VFvcjv
Hope this can help.
-Sara
Written by a customer while visiting dell.com
Posted by: Allan1
Verified Purchase:Yes
Intel® Core™ i7-3632QM
Windows 8, 64-bit, English
8GB2 Dual Channel DDR3 SDRAM at 1600MHz
1TB 5400 RPM SATA Hard Drive
Intel® HD Graphics 4000
Windows 8, 64-bit, English
8GB2 Dual Channel DDR3 SDRAM at 1600MHz
1TB 5400 RPM SATA Hard Drive
Intel® HD Graphics 4000
I bought this supreme laptop mostly for its capability of connecting laptop and tv wireless using WiDi.
I didnt have these programs preinstalled on my laptop, but after a few hours of hassle and reading on forums, I managed to download and install all the drivers needed.
I still dont have the tv-receiver, but it seems all programs on laptop are working and its safe to buy it.
I didnt have these programs preinstalled on my laptop, but after a few hours of hassle and reading on forums, I managed to download and install all the drivers needed.
I still dont have the tv-receiver, but it seems all programs on laptop are working and its safe to buy it.
Plus side:
Very good display
No heat what so ever
Good webcam
Good keyboard
Win8
WiDi capable
Very good value for money, great specs
No heat what so ever
Good webcam
Good keyboard
Win8
WiDi capable
Very good value for money, great specs
Minus side:
Maybe little too bulcky, sharp edges, MISSING BACKLIT KEYBOARD OPTION!
Overall I really like this computer, very happy!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
4
#1 Computer
on November 29, 2012
Posted by: Leavitt1982
Well I don't really know what to say because I'm not really knowledgeable with computers, but I do know out of all the computers I have used this one is the best, the only thing I would change is the size of the hard drive, I would make it 1TB instead of 500GB but that is just the matter of an upgrade so really I love this computer.
Pros: watching movies, playing on the net
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: 5520
Verified Purchase:Yes
best product
Pros: personal
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: MILUSER
Verified Purchase:Yes
I have enjoyed this Dell. It is efficient and very stable. I would not recommend switching to Windows 8 but that is just my preference especially since I bought this Dell and the next month everything was offered with touchscreens. It has a very wide wrist area, typically I like very small computers because I am petite. However, this has amazing storage capacity and a great processor which is what I was looking for. Besides the issues with Window 8 I have had no issues with the computer.
Pros: work - military, school - phd program, personal
I would recommend this to a friend!
Written by a customer while visiting dell.com