Customer reviews from Samsung US
Samsung - 51" Class - Plasma - 1080p - 600Hz - 3D - HDTV
Average customer rating
4.7
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
158
4 Stars
34
3 Stars
7
2 Stars
2
1 Star
4
94%of customers recommend this product.
(
178 out of
189)
Customer Reviews for Samsung - 51" Class - Plasma - 1080p - 600Hz - 3D - HDTV
Customer Rating
4
D550 51" Plasma TV
on September 18, 2012
Posted by: DJSpicemix
This is a good plasma tv for the price. Easy to set up and use. On some occassions this tv can't connect to network easyshare and automatically shuts down.
Pros: Bright display, Inexpensive, Lightweight
Cons: poor connectivity
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME TV
on September 30, 2012
Posted by: Greatpic
Expertise:Intermediate
No complaints really..............Great picture, sound, all the above..................
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Super picture
on October 2, 2012
Posted by: Anonymous
from Walker, LA
The HD picture is phenomenal although the details of the human face is a little scary at times. The only reason I didn't give it a 5 is a problem that seems to be with all plasma TV's is the weak analog picture. Nothing beats a tube TV for that so far. Otherwise I love the picture and with 3D movies it is awesome.
Pros: Built-in speakers, Realistic color, Lightweight, great picture in hd
Cons: weak analog picture
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Allshare
on October 6, 2012
Posted by: Netwerx74
Allshare is by far the best program out there for sharing media between home devices in my opinion.
Pros: Bright display, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I like this a TV a lot, but it has now had to be repaired twice.
on October 7, 2012
Posted by: TheHoneyman
Expertise:Expert
I love the set and think it is a great value, but unfortunately mine has now been repaired twice. That means, in my case, 3.5 weeks with no tv out of 5 weeks. Meaning it was just repaired two weeks ago before it went out again. Other than that I would give it very high marks.
I do like Samsung's customer service in relation to the repair/warranty process. Samsung is quick to have someone come to your house, figure out what is wrong and if they can they make the repair right there. If not you have to wait on parts and then for them to reschedule witch wasn't to bad it took about another week. At least they are nice and responsive.
Overall I can not give this set more than 3 stars because of the quality issues I am having. Honestly, I have had 3 Samsung 50" tvs in 8 years, and two of them have had to have repairs. The customer service is really good, but I am starting to have concerns that the quality is not the best.
Pros: Bright display, Inexpensive, Realistic color
Cons: Poor quality, Did not meet expectations
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on December 3, 2012
Posted by: Lilkiwi2569
Expertise:Intermediate
Great quality picture and 3D features! Do not like the funny angle views on LCD/LED. The glare is totally acceptable for the quality of picture.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok picture and features, Horrible sound
on December 6, 2012
Posted by: NotPicky
Expertise:Intermediate
Picture and features are acceptable (in a darker room because picture is not very bright), but the sound is horrible. When watching a movie I have to switch on my Home theater sound system. I was hoping to watch the news or some other programs without the Home Thater sound system but I have to switch it on because the sound is so bad! Otherwise, some of the features are nice, and Plasma is fast with no blurr. Would be great with much better sound, brighter display, and web browser. Otherwise an overall good product.
Pros: Inexpensive, Realistic color
Cons: Poor quality, poor quality sound, no web browser
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exellent*****
on December 17, 2012
Posted by: corpo809
from Bronx NY
Expertise:Expert
Love this tv good exellent picture and amazing 3D xD
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US