I have had my Roku Model 2450D for about four weeks. Every time I use it for Netflix I run into problems, picture disappears, and I have to restart the process with the show I am watching resuming where it left off. I spoke with one of your service reps., got it fixed for an hour or two and then it started all over again.
We received the product in the mail and within 1/2 hour were using it. We have had a couple of small problems, and live chat has answered our questions immediately.. Didn't like the new interface at first, but it is growing on us..
Pros: Compact, Great value, Reliability, Video selection, Easy to set up, Built in Wi-Fi, High quality picture, Easy to use
I was upgrading my Roku XR boxes, which has begun to load slowly, and which had no close captioning option. I watch HBO GO and Netflix, but also had been streaming Pandora. The new Roku 3, (top of the line), features a headphone jack on the remote, which is really a fantastic idea. However, theres no way to directly patch the audio output (from pandora or Spotify) from the roku box to your stereo receiver. I think this was a bad decision.
Pros: Easy to set up, High quality picture, Compact, Great value, Built in Wi-Fi, Loads quickly, Reliability, Easy to use
I will never be without this box! I did not do any research on it before buying it, which was not smart! I only had the three wire hook - up on my TV, & the Roku 3 only has a HDMI hook up. I had to go out & buy a new TV! The other models of Roku may have the other hook -ups, I am not sure. That would be my ONLY complaint with Roku! Love this item!!! Keep up the good work ROKU!
Pros: Reliability, Easy to use, Great value, Built in Wi-Fi, High quality picture, Video selection, Easy to set up, Compact