Customer reviews from roku.com
Roku - XD Wireless Digital Media Player
Average customer rating
4.2
(3,172 Reviews)
Rating breakdown 3,172 reviews
5 Stars
1,490
4 Stars
1,252
3 Stars
181
2 Stars
105
1 Star
144
91%of customers recommend this product.
(
2,859 out of
3,147)
Customer Reviews for Roku - XD Wireless Digital Media Player
Customer Rating
4
WOW
on May 14, 2011
Posted by: R BRUN
from COLORADO SPRINGS
This is a great little box. Nothing bad to say about it.I had this for 3 weeks now and I just ordered a nother one to day, got tierd moveing it back and forth to each room
Pros: Compact, Reliability, Built in Wi-Fi, Easy to use, Great value, High quality picture, Easy to set up, Video selection
Cons: Need fast internet service
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
ROKU XD
on May 15, 2011
Posted by: Nae
from Ohio
Verified Purchase:No
This was a "let's try" purchase and see if this really works like they say it does. To my surprise..this item is compact with a whole lot of power. I love it so much that I'm about to purchase another one for the bedroom! Thanks Roku!!!
Pros: Reliability, Built in Wi-Fi, High quality picture, Easy to set up, Great value, Easy to use, Compact
Cons: Want more video choices
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Beware - may not run at
on May 15, 2011
Posted by: Disappointed Buyer
from NC
Just finished setting one Roku XD up and ran into this. I'm running a dual-band ASUS RT-N56U router that has a 2.4ghz band and a 5ghz band. In this environment the "XD" model is useless. If you're unaware one of the differences between the "G" and "N" standards is data transfer speeds. Most households will have a mixed environment between consoles, smart tvs, cell phones, etc. Meaning the 2.4 ghz channel is saturated with "G" devices. Sticking this "N" capable device in that channel forces it to run at "G" speeds. For one Roku running 1080p that may be OK, but stick more than one, with other devices trying to run HD at "G" speeds and everything will get bogged down. HD content from one or two sources alone may not hurt it, but with a fully wired and wireless house with multiple users it will cause problems. If you're not concerned, or are only running one, then you're fine. If not, get the cheaper solution, or bump up to the XDS. This device has no place in this segment. Better yet, do some research and look up other streaming media players - you may be pleasantly surprised at the alternatives. I'm pretty disappointed right now, but I should have figured it out by the marketing shenanigans between the "XD" and "XDS" that this was the case. Roku should at least point out this limitation for the average user as most would never pick up on it. I'll keep the one I've got since it should be able to (hopefully) run fine without bogging my 2.4ghz channel down. However, the others I bought are going back. Hope this helps others make their call on what to buy.
Pros: Compact, Easy to set up, Great value, Easy to use
Cons: Inconsistent performance
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
<3 our ROKU
on May 15, 2011
Posted by: RAZE
from Trevose, Pennsylvania
Verified Purchase:No
Love this its great for music and movies and there is always new programing for the kids and company!
Pros: Love this little machine, Easy to use, Built in Wi-Fi, High quality picture, Great value, Reliability, Video selection, Easy to set up, Compact
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Never got it to work
on May 16, 2011
Posted by: Hurried
from Dallas TX
Never could stream Netflix. Tried for a couple of hours. Tried a second day and never got it to make the wireless connection. Despite 5.5 mBps speed.
Pros: Compact
Cons: Doesn't work as promised
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
remote cannot turn off roku only unplug
on May 16, 2011
Posted by: chantel
from Martinsburg, wv
Verified Purchase:No
easy to use, but need computer to activate any of the features you want. So, don't turn off your computer until you are finish selecting.
Pros: Need computer to activate, High quality picture, Easy to set up, Video selection
Cons: Need fast internet service
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
I like this product
on May 17, 2011
Posted by: none
from [...] Rome, Ga
Use this produce at work Re/Max of Rome for training. Also use it at home.
Pros: Reliability, Great value, High quality picture, Easy to use, Easy to set up
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Works quite well, so far...
on May 17, 2011
Posted by: Ken the computer geek
from New England
Recently got the XD. Setup was pretty easy. Menu interface is sort of lame on both the box and the Roku website; can be difficult to figure out how to add some of the obscure channels, though Netflix, Amazon, etc. are straightforward. One thing I didn't notice in any of a number of reviews is that it was quite easy to set up with a universal remote (I use a LogiTech) through their PC interface, although I had to call it a DVD or LaserDisc player as the interface didn't having a "streaming video" category. Picture quality seems pretty good and haven't seen any problems with internet speed (we have a reasonably hi-speed service), but I've been somewhat concerned that the menus have had some wavy distortion bands and jitter to them. As long as it doesn't affect video quality I guess it's OK, but if it does, it'll be headed back on warranty. We won't use it too extensively, as my internet service has usage limits, but great for a few times a month when the Netflix DVDs on hand don't get us all fired up.
Pros: Easy to use, Great value, Built in Wi-Fi, Compact
Cons: Picture Quality, Want more video choices
I would recommend this to a friend!
Written by a customer while visiting roku.com