Customer reviews from roku.com
Roku - XD Wireless Digital Media Player
Average customer rating
4.2
(3,172 Reviews)
Rating breakdown 3,172 reviews
5 Stars
1,490
4 Stars
1,252
3 Stars
181
2 Stars
105
1 Star
144
91%of customers recommend this product.
(
2,859 out of
3,147)
Customer Reviews for Roku - XD Wireless Digital Media Player
Customer Rating
2
Great product, when it works
on November 8, 2010
Posted by: Mark
from Pennsylvania
Verified Purchase:No
When it works it's great, unfortunately that is not all of the time. When one buys a product one expects it to consistently work. I find that half the time I use it I have to re-check the connections and even then it may not work.
Pros: Compact
Cons: Want more video choices, Inconsistent performance
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Many promises, largely unrealized
on November 9, 2010
Posted by: Navy Flight Doc
from Fairfax, VA
The product has lots of potential, but promises of access to "Facebook" have still not been met. Service is courteous but useless with only excuses offered. Same problem with Sirius/XM where the "tversity" server won't work. Now "Netflix" is dropping off and often "experiencing internal server errors". What next? Wish I would have know, glad it was cheap.
Pros: High quality picture, Built in Wi-Fi, Compact
Cons: Inconsistent performance, Want more video choices
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Where are ALL the Instructions Needed?
on November 9, 2010
Posted by: QUIDDLER
from LAS VEGAS NV
Installation instructions are grossly inadequate for someone not familiar with what may be needed to install, such as a 10 mbps speed for streaming through the HDMI cable. Countless hours were spent with ROKU service staff until it was determined that the red-white-yellow cables had to be used, and then consultation with Samsung staff about how to hook up to a TV without yellow connector slots to plug into. All of which would have been easy to solve with more complete instructions instead of a slick brocure that does not provide enough information.
Pros: Reliability, Easy to use, Compact
Cons: Need fast internet service, Difficult to set up
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
IT IS AWESOME!!!!!
on November 11, 2010
Posted by: Pleased in MN
from Farmington, MN
We have so enjoyed our ROKU. I am purchasing one for my retired parents who are sick of all the reruns on satellite.
Pros: High quality picture, Great value, Built in Wi-Fi, Reliability, Easy to use, Easy to set up, Compact
Cons: Want more video choices
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Exactly what I wanted.
on November 12, 2010
Posted by: JP
from Baltimore, Maryland
I bought Roku primarily for Netflix & Hulu, but as of right now, Hulu is still "coming soon." It's been pretty great to be able to watch YouTube videos on my TV as well, but most often I'm using it for Netflix.
Pros: Reliability, High quality picture, Easy to set up, Easy to use, Video selection, Great value, Built in Wi-Fi, Compact
Cons: Still waiting for Hulu, Want more video choices
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Product!
on November 12, 2010
Posted by: bobanator
from Martinez, CA
Verified Purchase:No
Really is as advertised; the picture quality is great. Set up was easy. Most surprising to me was that movies stream with no buffering. I had had trouble before streaming from netflix to my laptop which was closer to the router. The roku is farther away on a different floor in my house and the signal is strong.
Pros: Great value, High quality picture, Easy to use, Compact, Reliability, Built in Wi-Fi, Easy to set up
Cons: Want more video choices, Would like you tube
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Great Product, Bad Wifi, No CC
on November 15, 2010
Posted by: Just Me
from Newark, ca
Verified Purchase:No
Need Closed Captioning (Netscape's lack). Loses Wi-Fi signal all the time. Other devices in my house do not.
Pros: Compact, Built in Wi-Fi
Cons: Keeps loosing WiFi signal, No CC not ROKU's fault, Inconsistent performance
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Does (almost) everything
on November 15, 2010
Posted by: Justin the IT Pro
from Turlock, CA
The product works well with Netflix, Pandora, and the other channels being added every day. Can't wait for the Hulu channel to be made available. I'm disappointed that DLNA is not supported yet, and the rumor that when it comes, it won't be fully supported. I'm also disappointed in the decision to remove the PlayOn channel.
Pros: Compact, Easy to use, Built in Wi-Fi, Downloadable content, Easy to set up
Cons: Inconsistent performance, Video loading fails, No DLNA, No onoff switch
I would recommend this to a friend!
Written by a customer while visiting roku.com