Customer reviews from lg.com
LG - 55" Class / LED / 1080p / 120Hz / HDTV
Average customer rating
4.6 out of 5
4.6
(46 Reviews)
Open Ratings Snapshot
Rating breakdown 46 reviews
5 Stars
37
4 Stars
2
3 Stars
5
2 Stars
2
1 Star
0
89%of customers recommend this product. 
(
40 out of 45
)
Best Buy Privacy Policy
Customer Reviews for LG - 55" Class / LED / 1080p / 120Hz / HDTV
Customer Rating
5 out of 5
5
Great picture and LG smart tv is the way to go
on September 13, 2012
Posted by: Jc
from Summerville, SC, USA
Great looking picture. The wi fi portion of the tv is a great addition. The auto off feature is great for when the tv is left on for to long. This is my first LG product and I am completely satisfied with my purchase. Have had my tv for almost a year and no problems. I just wish they would tell me what the updates are when they come.( bug fixes ext )
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great-----Big-----TV.
on February 28, 2013
Posted by: bigpicture
from Ohio
We enjoy the clear large picture. Ease of use with the remote wand is an excellent feature. Our picture is just as clear whether we are using satellite or antenna, DVD or internet.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Very Good TV for 4yrs.
on October 4, 2015
Posted by: maleko
from Oklahoma, United States
I just purchased an LG65UF7700 65" 4K Ultra HD 240Hz LED HDTV (4K x 2K) to replace this this 55LV5500 due to vertical lines across 3/4 of the screen along with distorted color on the remainder. I was told by a repair man over the phone to just go buy a new TV, that it would be cheaper than a repair. I own another LG 42" which has been trouble free for 3+yrs. I'm still sticking with LG TV's .
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
3 out of 5
3
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
easy to operate
on October 10, 2017
Posted by: bill c4
from Vero Beach, FL, United States
[This review was collected as part of a promotion.] this smart tv is 5 years old and operating with no problems
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent TV- never had a single problem
on September 2, 2018
Posted by: SueHit
from Atlanta, GA
[This review was collected as part of a promotion.] I have had this TV for 7 years and love it! Great!
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
No technology for streaming (Roku)
on November 28, 2020
Posted by: Ms1Disappointed
from Canton
[This review was collected as part of a promotion.] I bought in 2012, did not know it couldn’t connect to streaming services or use Smart TV Features and channels that’s provided with TV. VERY disappointed to say the least.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
1 out of 5
1
Value
4 out of 5
4
Response from lg.comBy ^DLILGE Social MediaDecember 1, 2020
This TV has a webOS platform. You will need to connect a 3rd party device to access ROKU programming. If you need further assistance, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
I couldn't get the TV to recognize the remote, int
on December 3, 2020
Posted by: o000
from oklahoma city
[This review was collected as part of a promotion.] I ended up losing money and selling it. if I just could have gotten some help
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ^DLILGE Social MediaDecember 4, 2020
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG TVs, please visit https://www.lg.com/us/tv. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
great picture and sound!
on March 27, 2021
Posted by: demetriosd
from new york, ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] love the picture, great sound and bluray's look lovely!!!!!!!!!!!!
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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