Customer reviews from brother-usa.com
Brother - Professional Series Network-Ready Wireless All-In-One Printer
Average customer rating
3.8
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
87
4 Stars
48
3 Stars
25
2 Stars
17
1 Star
21
73%of customers recommend this product.
(
144 out of
197)
Customer Reviews for Brother - Professional Series Network-Ready Wireless All-In-One Printer
Customer Rating
4
Great Printer But....
on August 4, 2012
Posted by: pickyme
from Warren, Michigan
Just started using this inkjet on a regular basis! Works very well! However, I have two problems with it. It might not be a problem for someone else but for me it is. The printer is set up to be used in a fax mode position. When printing a copy I must press the copy key and number of copies I want a few times before it will accept it. After wards I have to sequence the pages so they will be in the right order. Otherwise copies are very clear and readable.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Falls short of perfect
on August 20, 2012
Posted by: Inventor
from Monrovia, CA
Paper jams are frequent. Upon examining the system I find the sheet in laying inside not engaged by the pick up rollers. There is plenty of paper in the tray. Image quality does not seem brilliant or sharp. I am switching to a 26 pound high quality paper to see if it improves the feed and the image quality. It might be an issue with the paper.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Doesn't work, Don't waste your money
on August 26, 2012
Posted by: Dreed
from Indianapolis, IN
Wireless worked for a short period of time and then stopped working and cannot be repaired. Last Brother product I purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Pretty Good Product
on August 27, 2012
Posted by: DavisMedical
from Indiana
I am a small business owner and having a printing solution that actually works is vital. I have had many other brands of printers that just didn't work. I bought this brother because they have a quality name in the industry, and I now know why. This printer works, was easy to install, and is fast.
A couple of issues I have with the printer could easily be fixed. Sometimes when printing wirelessly pages will only print a small section of data and move on to the next, and the machine is not space friendly.
If you are looking for a reliable work horse this will do the job!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Nothing Better on the Market for the Price
on September 10, 2012
Posted by: Richard11350
from Joplin, MO
A good functional business use product.
Will do what you need and more.
Color Printer Quality is the only negative, prints are lack luster.
Speed is good, duplex good, duel paper trays good.
The best Large Format machine for the price on the market. You can find cheaper, you can find better printing, but you can't find the versatility this machine offers.
Performs better than expected.
Will do what you need and more.
Color Printer Quality is the only negative, prints are lack luster.
Speed is good, duplex good, duel paper trays good.
The best Large Format machine for the price on the market. You can find cheaper, you can find better printing, but you can't find the versatility this machine offers.
Performs better than expected.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
MFC-J6710DW - Awesome printer
on October 22, 2012
Posted by: RobertW
from Virginia Beach, VA
Although large, what else would on expect of a machine that prints/copies 11 X17. No hiccups whatsoever - network, copy, print quality great and seems to be easy on the ink.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not worth your money
on October 31, 2012
Posted by: designer
from Milwuakee, WI
I've owned this printer for about a year and a half and it started printing with a very low quality. I replaced all of the cartridges and had the same results- text that was printing at 30% of tone with lines missing. Trying to work with Brother to get it resolved was not worth my time. They claimed their ink was unique and they wouldn't talk to me until all of my cartridges were replaced with their brand, regardless that the main black cartridge was brother Ink and all I print is black and white. My MFC-J6710DW is going to find its way into the dumpster and I'll be shopping for a replacement. HP has been more supportive in the past.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice All-In-One Printer
on November 10, 2012
Posted by: TG17
from Justice, IL
I bought this MFC-J6710DW because I wanted the large format paper handling (11"x17") and the auto-duplexing feature. Haven't used the fax features, don't really need them.
Pros:
-menus are easy to follow
-wireless works well
-two seperate paper trays
-large photocopying surface (up to 13"x19")
-decent print speeds
-auto duplex
-nice software features
-menus are easy to follow
-wireless works well
-two seperate paper trays
-large photocopying surface (up to 13"x19")
-decent print speeds
-auto duplex
-nice software features
Cons:
-It's huge!
-paper tray system is awkard when adding paper
-to use envelopes you have to remove all paper
and reset sliding arms to letter size.
-goes through ink pretty quickly
-has had a few paper jams
-scanner resolution is only 1200dpi max
-It's huge!
-paper tray system is awkard when adding paper
-to use envelopes you have to remove all paper
and reset sliding arms to letter size.
-goes through ink pretty quickly
-has had a few paper jams
-scanner resolution is only 1200dpi max
Overall, I am satisfied with this printer and it has been working well. I'll be trying to use the larger capacity ink cartridges LC79, to see if I can get better ink life. My yellow cartridge is nearly empty after printing about 150 pages with mixed text and graphics, plus about 15 photos. The other color cartridges are down to around 30% level. The black cartridge is at about 45%. These were the cartridges that came with the printer which are the low capacity type LC75.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com