Customer reviews from brother-usa.com
Brother - Professional Series Network-Ready Wireless All-In-One Printer
Average customer rating
3.8
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
87
4 Stars
48
3 Stars
25
2 Stars
17
1 Star
21
73%of customers recommend this product.
(
144 out of
197)
Customer Reviews for Brother - Professional Series Network-Ready Wireless All-In-One Printer
Customer Rating
1
worse purchase ever
on June 3, 2014
Posted by: sharon123
from dry ridge, ky
constantly jams. was sent a refurbished one and it is doing the same thing!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Very good purchase for my intended use
on July 8, 2014
Posted by: reggie1
from Mt. Holly NJ
All in one MFGC-J6710DW met my expectations except for the picture print quality which is not as good as my prior MFC-6450CW printer
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
2nd Time Around
on July 22, 2014
Posted by: tolnb
from CA
Brother is a great product. I had a printer issue and Brother was more than willing to accommodate my needs getting me another printer refurbished (same model). So far, so good.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Disappointing
on August 5, 2014
Posted by: RUMC
from Arkansas
Not the speed we expected. Not user friendly. Has to reset itself after every copy job. copy one page and the machine has to go through all sorts of motions to print a different page.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent product-The best buy you will ever make.
on August 16, 2014
Posted by: troublejack
from New Jersey
After owning various H-P all-in-one inkjet printers
I took a friends advice and purchased a Brother.
I chose the Brother MFC-J6710DW because it had two large capacity paper trays, automatic feeder and a single sheet manual feeder slot for unusual items. Plus the fabulous large glass that allows you to make full size copies of 11"X17" or larger prints.
I found this machine easy to set-up and operate. The ink cartridges go in very easy and I get about 50% more copies from the XL
ink cartridges then I was getting with my old H-P printers.
On a different note I must add that my printer did cease to print after just about 10 months of normal home office use. I had to go through an exhausting triple phone contact with each agent asking me the same information and having me perform a redundant exercise of attempts to get the printer working again. These were all things that I tried before I made the first phone call, so I knew it was not going to help. But the good news is that in the end Brother lived up to there warranty and sent me a new machine that arrived in just four days. If you don't own a Brother I recommend you check one out to-day. You will find that it will be the best buy you will ever make.
I took a friends advice and purchased a Brother.
I chose the Brother MFC-J6710DW because it had two large capacity paper trays, automatic feeder and a single sheet manual feeder slot for unusual items. Plus the fabulous large glass that allows you to make full size copies of 11"X17" or larger prints.
I found this machine easy to set-up and operate. The ink cartridges go in very easy and I get about 50% more copies from the XL
ink cartridges then I was getting with my old H-P printers.
On a different note I must add that my printer did cease to print after just about 10 months of normal home office use. I had to go through an exhausting triple phone contact with each agent asking me the same information and having me perform a redundant exercise of attempts to get the printer working again. These were all things that I tried before I made the first phone call, so I knew it was not going to help. But the good news is that in the end Brother lived up to there warranty and sent me a new machine that arrived in just four days. If you don't own a Brother I recommend you check one out to-day. You will find that it will be the best buy you will ever make.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Brother offers no repair service in all of NYC
on November 20, 2022
Posted by: Big Brother
from New York, NY
the machine died and couldn't be fixed. otherwise it was generally ok.
Written by a customer while visiting brother-usa.com