Customer reviews from brother-usa.com
Brother - Professional Series Network-Ready Wireless All-In-One Printer
Average customer rating
3.8 out of 5
3.8
(198 Reviews)
Open Ratings Snapshot
Rating breakdown 198 reviews
5 Stars
87
4 Stars
48
3 Stars
25
2 Stars
17
1 Star
21
73%of customers recommend this product. 
(
144 out of 197
)
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Customer Reviews for Brother - Professional Series Network-Ready Wireless All-In-One Printer
Customer Rating
4 out of 5
4
Economical feature packed printer
on September 18, 2012
Posted by: Davecl
from Portland, OR
I am not an excitable person but, I must say I am quite pleased with this MFC. For the price, it is good quality feature packed MFC. First off, this printer's print quality is very good. Along with regular and duplex printing, photos are as good a quality as any other photo printer I have used and much better than color laser printers. My most favorite function is nework scanning PDF formats into my Paperport software. The ink cartridges last a long time. I expecially like being able to replace individual colors as opposed to one more expensive multicolor cartridges. The FAX works as it should however, I prefer to us my PC FAX since it stores a copy of my faxes. On the down side, only the printer is support using Windows server print service. And only the printer works in Windows 8. No scanning.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2 out of 5
2
on September 24, 2012
Posted by: APrinter
Scanning software stopped working. Not easy to use.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
great all-in-one
on September 25, 2012
Posted by: Anonymous
from Elkhorn City, Ky
this printer is much faster and has better features than my old 420cn.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Issues with printer
on September 28, 2012
Posted by: brothermultifunction
from Tarpon Springs, FL
I have yet to get the correct color on items that I have printed other than black. I called and asked to have someone "connect" to my printer and set it up correctly and after 4 months, I have not been contacted to help me.
Bobby
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Mixed Feelings
on October 1, 2012
Posted by: Bank
from El Dorado County, California
This is my first Brother printer and the print quality is very good. The ability to print 11 x 17 and the separate color carts were the deciding factor in purchasing the Brother. I have had a problem losing contact every few days with my computer and have had numerous conversations with tech support to try and solve this. Tech support has been very attentive and plesant to deal with but the problem persists.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Owner
on October 8, 2012
Posted by: OBrother
from MN
Like the fact that it prints 11 x 17 in since I print a lot of maps for reports. Don't like the high number of paper misfeeds.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Good Printer
on October 11, 2012
Posted by: Clif
from Central Texas
I have owned other printers but this is the first Brother printer I have ever owned. I bought this printer on a recommendation from a friend. Printer works great in black and white or color. Very good printer and easy to use.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Could have been better
on October 12, 2012
Posted by: Buck
from Woodland Park, CO
My excitement at the initial successes with this printer was soon replaced with frustration due to numerous paper feeding problems. It will not feed my Quicken checks properly, failing to handle a single check without taping it to a full sheet of paper, and then manually feeding it in. Envelopes can only be feed one at a time through the manual rear feed. It's better than some but could use some improvement with its paper handling.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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