Customer reviews from philips.com
Philips Sonicare - Sonicare EasyClean Sonic Rechargeable Toothbrush - White
Average customer rating
4.6
(683 Reviews)
Rating breakdown 683 reviews
5 Stars
508
4 Stars
116
3 Stars
24
2 Stars
14
1 Star
21
94%of customers recommend this product.
(
621 out of
659)
Customer Reviews for Philips Sonicare - Sonicare EasyClean Sonic Rechargeable Toothbrush - White
Posted by: SMG32
from Greenville, MI
Gender:Female
Verified Purchase:Yes
I love my new Sonicare! I am the classic "aggressive brusher" and this allows me to be gentle and effectively cleans. The timer helps me to focus on each area long enough. I feel like they were just polished each time I brush=).
Pros: easy to use, timer
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great product
on January 7, 2019
Posted by: Brettagher
from New York
Gender:Male
This toothbrush gets your teeth far cleaner than a manual brush ever could. I couldn't imagine going back to a regular toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SonicareProEasyClean
from Aurora, IL
Gender:Male
Good experience so far its been an year since i'm using mine.
Pros: long lasting charge, easy to pack and go with snap-on brush head
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The product has great features
on January 15, 2021
Posted by: Rjb123
from Massachusetts
Gender:Male
Does a great job on my tooth
Travels well
Brush dries quickly
Travels well
Brush dries quickly
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product is easy to use.
on January 23, 2021
Posted by: Decorator
from FL
Gender:Male
I have used the Philips Sonicare since in became available years ago. My old one was slowing down, so I bought a new one. This toothbrush has help me keep my teeth bright and my mouth fresh. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Stainless Steel Output Shaft coming off when used.
on April 7, 2025
Posted by: PhilipsSonicareUser
from Belgrade, Serbia
Gender:Male
I bought this Philips Sonicare in November 2011. I have been using one at two times a day. About a week ago the Stainless Steel Output Shaft (the metal part that is holding the headbrush) started to come off when in use. It has to be pushed back in the handle. Very inconvenient. I have decided to buy a new sonicare. it won't be a Philips.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, April 10, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook (https://philips.to/fb247), Instagram (https://www.instagram.com/philips) and Twitter (https://philips.to/tw247). Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook (https://philips.to/fb247), Instagram (https://www.instagram.com/philips) and Twitter (https://philips.to/tw247). Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Worst toothbrush ever!
on October 15, 2011
Posted by: SESR9
from Chelmsford, MA, USA
Gender:Male
I'm sorry to say this, but this is the worst toothbrush from Philips. I've bought the same toothbrush twice but I was disappointed on both the occasions. Let me tell you why.
The brush head sits on a little metallic thingy attached to the main body, right? That metallic thingy becomes loose in a month or so after the first use thus making the brush head make a lot of noise and lose the "sonic" action. In other words, the brush becomes useless.
First fix the bonding between the metallic thingy and the main body so it lasts for atleast 3 years of daily use. Then we'll talk.
Pros: looks great thinner
Cons: awful design, cheap construction, doesn't last long
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: jamk
from Collegeville, PA 19426, USA
Gender:Male
Verified Purchase:Yes
Unfortunately, I had to send the housing back twice within a year for replacement. Each time the shaft stem area would seem to come loose and create excessive noise and would not vibrate/oscillate very well under normal pressure. It is as though the shaft set/lock screw needs to be secure better such as with "Loctite" or similar product. I think a lot of customers are not aware that their toothbrush may be defective with loose of cleaning power and therefore have not complained. Just because you hear a hum, does not mean it is operating properly.
I hope the re-development team reads these comments.
Pros: charges well, better design brush head than earlier models, looks nice
Cons: shaft appears to come loose, excessive noise develops over time, lack cleaning power over time, can be slippery to hold, replacement head are expensive
Written by a customer while visiting philips.com