Customer reviews from Samsung US
Samsung - 4G Mobile Hotspot (Verizon Wireless) (Verizon Wireless)
Average customer rating
2.7
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
12
4 Stars
13
3 Stars
4
2 Stars
9
1 Star
25
42%of customers recommend this product.
(
25 out of
59)
Customer Reviews for Samsung - 4G Mobile Hotspot (Verizon Wireless) (Verizon Wireless)
Customer Rating
1
Worse WIFI EVER
on May 9, 2012
Posted by: RickFromWarwick
from Warwick, RI
Expertise:Expert
Cannot maintain a connection, no external antenea, low battery.
I will NEVER buy another SAMSUNG.
I will NEVER buy another SAMSUNG.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
A little slow to connect.
on December 9, 2012
Posted by: Xerobob
from Connecticut
Expertise:Intermediate
But once connected runs very well. I do like it since I'm in my car most of the day and hate to find free wi-fi areas.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Portable, user-friendly
on December 23, 2012
Posted by: Chaiguy72
from Holly Springs, NC
Expertise:Intermediate
This personal hotspot is portable, slim and user-friendly. The bluetooth connectivity is instant. The two major issues are: 1. for some unknown reason, the device will go into "sleep" mode at the oddest of times. This unfortunate phenomenon had occurred multiple times during active use and it can be quite frustrating, especially if streaming a online movie or working on business documents; and 2. battery life for a moderate user performing online browsing with short clip video is quite short. On average, an overnight charge would last about 3.5 hours before the LED indicator turned purple as an warning to initiate re-charging.
Even though the quality of the device is good for light web browsing, I would be hesitant to recommend this device for moderate-to-heavy power users or anyone seeking strong and long-lasting portable connectivity.
Pros: Inexpensive, Lightweight
Cons: Did not meet expectations, rapid battery drainage
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Constantly powers off and restarts.
on April 19, 2011
Posted by: Travel4work
from New York
Expertise:Expert
I have had USB cellular modems for years with no problems, as well as a MiMo 3G model. When I saw this I was excited that it was both a Samsung and 4G-LTE. What a disappointment! The first time I used it with 4G it does nothing but shut off and recycle itself. I even downloaded the update and it will not work. This WILL be going back to the store immediatly for another model.
Pros: Inexpensive
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on April 22, 2011
Posted by: pinkbug
Expertise:Intermediate
Easy set up. Works when it wants to, about half the time. Then when it is on, I get disconnected every 2 seconds and have to reconnect. Would be a great product if it worked.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Adopted too early
on September 18, 2011
Posted by: Anonymous
I've had the Samsung 4G MiFi device (SCH-LC11 4210) for five months now, after having had a similar 3G device for a long time. The 3G device was far, far more reliable. Problems with the Samsung 4G MiFi are:
- drops the WiFi signal between the device and my computer dozens of times per day (supposedly Samsung recently released a firmware update to fix this problem, but they only released it for Windows users)
- as noted above, ZERO SUPPORT for Mac users
- flips between 4G and 3G nearly continuously, even when in an area with strong 4G signal
- if you forget and plug it in before turning it on, it gets all confused and will not generate a WiFi signal... and you have to turn it off and walk away for some time (or remove the battery) before it gets unconfused
- Verizon's VZAccess Manager doesn't recognize it as a device, so you cannot access the device in order to update anything
- as noted above, ZERO SUPPORT for Mac users
- flips between 4G and 3G nearly continuously, even when in an area with strong 4G signal
- if you forget and plug it in before turning it on, it gets all confused and will not generate a WiFi signal... and you have to turn it off and walk away for some time (or remove the battery) before it gets unconfused
- Verizon's VZAccess Manager doesn't recognize it as a device, so you cannot access the device in order to update anything
Cons: Poor quality, Did not meet expectations, no mac support
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
VPN Issues
on April 19, 2011
Posted by: cvarva
from Yorktown VA
Expertise:Expert
Finally got around to upgrading my broadband hardware and was talked into this device, even though 4G hasn't rolled out in our area yet. Was able to connect to the internet with no problems, however, it is essentially useless to me due to the fact the microsoft VPN is not working through the device. There is a VPN pass through setting that is set correctly and I've even updated the firmware to the patch release on APR 13th. I'm very disapointed in this as I can't access my work servers while working in the field. I can't comment on battery life yet, but plan to perform that test today. If that proves disappointing too, it will probably go back for exchange.
Cons: Did not meet expectations, can't use vpn with windows clients
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Not really as good as other think
on August 18, 2011
Posted by: ph58crazy
My job gave me this and if I could I'd give it back. Battery life is way to short and no life indicator. I travel for work and this means one more cord to carry. Very annoying. Works when it wants to (and not now I'm on someone elses card). Give the plug in aire card anytime.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US