Customer reviews from Samsung US
Samsung - 4G Mobile Hotspot (Verizon Wireless) (Verizon Wireless)
Average customer rating
2.7
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
12
4 Stars
13
3 Stars
4
2 Stars
9
1 Star
25
42%of customers recommend this product.
(
25 out of
59)
Customer Reviews for Samsung - 4G Mobile Hotspot (Verizon Wireless) (Verizon Wireless)
Customer Rating
4
Great device, minor issues
on September 1, 2011
Posted by: tmcpheeters
from Chicago, IL
Expertise:Expert
I have used this for several months now, overall it has great speed and performance on the network. The biggest drawback in the power button, often it gets pressed while in my laptop bag, which kills the battery...
Pros: Inexpensive, Durable, speed
Cons: power button
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Superb Product!
on September 16, 2011
Posted by: TipForge
from Central USA
Expertise:Expert
Never without service, and the 4G LTE speed is fantastic. My tablet is always connected now, since I didn't get it with built-in connectivity. I also needed a backup for home internet access when my primary provider fails. Now I'm never concerned about losing internet access, whether at home or on the road. Thanks Samsung!
Pros: Bright display, Inexpensive, Durable, Lightweight, slim pocket-friendly design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works as designed, lights sometimes confusing
on October 25, 2011
Posted by: wolverineguy55
from Detroit, MI
Expertise:Intermediate
I received this unit at Google I/O. I have really enjoyed the fast connection speeds I get. It works as designed. My only issue are the lights on the device. It sometimes gets confusing what the status of the device is. A display would have been better.
Pros: Lightweight
Cons: lights are confusing
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
on November 13, 2011
Posted by: JKITER
disconnects whenever it feels like it. I'LL AVOID ALL SAMSUNG PRODUCTS FROM NOW ON
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Most frustrating device
on November 14, 2011
Posted by: BummedUser
from Dallas, TX
Expertise:Expert
I had a previous 3g MIFI with Verizon and loved it except for the slow speeds during the afternoon so I was all too excited to try the 4g LTE device. When it works I can get great speeds but shortly thereafter the internet connection is gone or I can no longer connect via wifi. I tried the August firmware update and it didn't help. Verizon and Samsung should just admit that a good number of these devices are defective and issue a recall. I'm going to try to get a warranty replacement but if that doesn't work I'm moving to AT&T 4g service. My co-worker has seen the problems I've had with my Samsung so he waited and went with AT&T with much better reliability than I have.
Pros: Lightweight
Cons: Poor quality, constant disconnects
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Totally unreliable
on December 14, 2011
Posted by: Grandexplorer
from Virginia
Expertise:Expert
Great design, look and weight. Good intentions but poor performance. Battery does not hold charge. An overnight charge will last less then 10 mins. Drops signal constantly. Do not recommend at all.
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations, poor battery, unreliable
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Worthless
on December 21, 2011
Posted by: No4G4me
from Birmingham, AL
Expertise:Expert
Have had for 2 months - yet to actually use it to connect for a meaningful/useful purpose. Basically have spend all connect time trying to troubleshoot device. Updated 2x, tried suggestions on 'Net, tried it in various locations around the country - when it works the speed is great - however it lasts all of 5 minutes before flaking out. I'll be requesting a refund/cancellation of service.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations, doesn't work reliably
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy one until you are sure Samsung and Verizon have resolved issues!
on January 29, 2012
Posted by: GypsyTV
from San Francisco
I have had nothing but problems with this device for several months - constant disconnects, slow performance, even when stationary in a solid 4G coverage area. The firmware upgrade seems only to have exacerbated the issues. If you Google search on "SCH-LC11 dropping clients" you will see that most people are having these problems and that they are not being resolved by Samsung and Verizon. This is very disappointing, as I usually have an excellent experience with both.
Pros: same battery size as droid charge - can be a spare
Cons: Did not meet expectations, unreliable
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US