Customer reviews from otterbox.com
Otterbox - Defender Series Case for LG G3 Cell Phones - Black
Average customer rating
4.4 out of 5
4.4
(85 Reviews)
Open Ratings Snapshot
Rating breakdown 85 reviews
5 Stars
56
4 Stars
16
3 Stars
7
2 Stars
2
1 Star
4
89%of customers recommend this product. 
(
76 out of 85
)
Best Buy Privacy Policy
Customer Reviews for Otterbox - Defender Series Case for LG G3 Cell Phones - Black
Customer Rating
5 out of 5
5
Great Product
on September 20, 2015
Posted by: KrisGonzo
from Las Cruces, NM
Gender:Female
Verified Purchase:Yes
I am no longer afraid that I will destroy my phone. I have a good product that I trust, thanks Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Flash issues
on August 3, 2014
Posted by: jsamm81
This case causes significant lens flare when using the flash. It makes taking pictures at night totally useless. The rest of the case is great, as I would expect from Otterbox. Because of the lens flair I cannot recommend this case to friends.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Case, Dusty Screen Protector
on April 16, 2015
Posted by: JoshL
from Beverly, MA
Gender:Male
Verified Purchase:Yes
This is a very durable case that I would recommend to anyone. This is my second Otterbox case, my first was a Commuter Series for the S4. I have only had the case for a couple of weeks and while it definitely will protect my phone, there are a couple things I feel should be pointed out: the built in screen protector is a dust magnet (I do keep my phone in my pocket, but I always have and have never had issues with dust), also on the bottom of the phone where the ports are covered the rubber part of the case is slightly loose from opening and closing the charging port (it's not so bad that I would return the case but I worry how it will be in a year). Even though I have these few issues I would still highly recommend this case (unless you get crazy about dust, which might be a non issue if you were to keep the phone in the belt clip). I actually purchased the LG G3 over another phone because the Defender case was available for it, which tells you how much I like Otterbox products.
Pros: Durable
Cons: built in screen protector attracts dust
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great Case, but...
on September 21, 2014
Posted by: Lextacy
from Abilene, Tx
Gender:Female
I bought this for my new Lg G3. This case is wonderful. It protects my phone and I love the functionality of it. I thought it might be too bulky but it's actually perfect.
Little thing: When I looked online before I bought the case, I thought the "papaya" was closer to purple. What I actually got was BRIGHT pink. Not a huge deal, but not the "mauve" color I was led to believe it would be. Over all great case, just wish the outer silicone was true to the color presented here.
Pros: High quality, Durable
Cons: color does not match picture.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Big, Bulky, Horrible screen cover and took weeks
on January 25, 2015
Posted by: Powerplantthom
from Alaska
Gender:Male
Verified Purchase:Yes
Took weeks to actually arrive.
The screem cover is horrible. Its thick, scratches easily and you Cant keep your fingerprints off of it so it always looks like a mess.
Case is super big and bulky and not water proof. For this size it should be waterproof.
Not many choices out there for LG3G so I was stuck buying this one.
Pros: none
Cons: everything
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
awesome!
on July 30, 2015
Posted by: CChalks
from Torrington, CT
Gender:Female
Verified Purchase:Yes
After figuring out how to put the case on (YouTube), I find the Otterbox to be totally reliable. I feel much more comfortable knowing that my phone won't get damaged if I toss it into my bag or accidentally drop it. I like the screen protector and also the outer shell has a clip that can turn into a stand. My friends didn't believe that it had a stand until I showed them - make sure you read the instructions because it will tell you how to set this up.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
SIGNIFICANTLY Misrepresented Case Color
on March 25, 2015
Posted by: OakTree56789
I ordered a Defender series Otterbox for my LG G3 in Blue Chill. The color that arrived is SIGNIFICANTLY lighter than show in the photo. The color I received is NOT the color that was shown in the photo. Run …. do NOT order this product. I wish I had not!
Cons: color different than in photo
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
very disappointed
on April 18, 2015
Posted by: tonjambrees
Gender:Female
Verified Purchase:Yes
I ordered the otter box because of the great reviews of all my friends and the great quality cases that they had. Upon receiving the cases i ordered for my daughter and I i found the cases did not properly fit the phones and the phones had to be moved around just so you could hear on them or speak on them depending on what you wanted to do. This moving around affected the motion sensitivity of my phone making it impossible to execute phone calls that needed the dial pad.
Pros: Durable
Cons: Low quality
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 29, 2015
Hi tonjambrees,

We're so sorry that you’re having trouble with your OtterBox cases and the fit! From the pictures you provided, it is clear that you’re not in possession of the correct case for your device. Please give us a call at 1-855-688-7269, and we’ll be happy to work with you to get this corrected!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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