Customer reviews from otterbox.com
Otterbox - Defender Series Case for LG G3 Cell Phones - Black
Average customer rating
4.4
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
56
4 Stars
16
3 Stars
7
2 Stars
2
1 Star
4
89%of customers recommend this product.
(
76 out of
85)
Customer Reviews for Otterbox - Defender Series Case for LG G3 Cell Phones - Black
Customer Rating
5
Great Product
on September 29, 2015
Posted by: HCanada
from Manitoba Canada
Gender:Female
This case is great! Fits so well! Great piece of mind knowing your phone is protected from drops! I had an issue and contacted Otterbox and the service was top rate. Thanks Desiree!!! They took care of it immediately with no hassles whatsoever!! You are certainly getting your moneys worth knowing that not only the product is superior but they have the customer service to back there product! Priceless in todays market!!! I knew nothing about cases and when I asked friends they all told me to buy an Otterbox!! They were right!! Thanks again!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Good case with a few issues
on November 3, 2014
Posted by: hiryu
from Richmond, VA
Gender:Male
This case is solid as a rock and protects my G3 perfectly. The only issue I have is that some times the touchscreen is not responsive on the edges of the screen.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Over a year
on September 3, 2015
Posted by: ericwil45
from Lawrence,Ma. USA
Gender:Male
I hade this case for over a year now and overall its a great protection devise, one of the best. One and only problem the rubber cover stretches as it get older
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
As ususal best of the greatest
on July 18, 2014
Posted by: Leo2005
from Rochester, NY
Gender:Male
Got a pink case for my girlfriend's G3. Very snug fit and feels a lot lighter than my note 3 otterbox. High protection as usual and great colors. The phone does look and feel bigger in the case but not as much as note 3 defender.
Pros: High quality, Durable, great shiny papaya color
Cons: need more available colors
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
AWESOME Case!!
on July 31, 2014
Posted by: Hllywd79
Gender:Male
The case is great!! I love how well it protects from the accidental drops of little ones. Now I can stop paying my cell provider for insurance on the phone.
My only complaint is that I wish it came in the woodland camo. Please keep me posted if this changes!
Pros: High quality, Durable
Cons: more colors!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pelham81
Gender:Male
Verified Purchase:Yes
I first tried another brand for my LG G3, and couldn't figure out how to get the case open. Then, I ordered an Otterbox Defender Series, and had my phone protected in less than two minutes. It's snug fitting and the surface gives me a good grip. I would buy other Otterbox products without reservation.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: metalneck
from Bradentom Fl
Gender:Male
Verified Purchase:Yes
I wish it had a additional way to hold the otter box for people like me. Who have a hard time holding on to it. Like a wrist strap we could purchase and attach to the case, so when we have a bad day it doesn't hit the floor. This strap would really improve the ability to keep from dropping it. Para's and Quads like myself.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Good, but poor screen use
on April 6, 2015
Posted by: LGG3user
I just bought my otterbox, and was impressed with how sturdy it was. The downside, however, is that its sturdiness makes the touchscreen much harder to use, especially near the edges of the screen. I have problems with the phone recognising that I have touched the screen, especially when swiping from the side (such as when turning pages on an e-book). Keyboard keys on the side of screen are difficult to use, too. The plastic from the screen protector is also highly reflective, which is quite distracting and lessens the experience using the phone. On previous otterboxes I have had a screen protector that sticks to the screen which seems like a better option.
Pros: High quality, Durable
Cons: poor screen protector
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, April 10, 2015
Hey LGG3user,
That’s not good that you’re having such trouble with your screen sensitivity! Like we always say, fish gotta swim, and OtterBox customers have gotta be able to use their touchscreens! Not exactly sure what's going on with yours, but we are sorry for the inconvenience, and we’d be happy to get you set up with a warranty claim to get you into a case with a better fit. Please feel free to give us a call at 1-855-688-7269, and we can get that going for you!
Best,
OtterBox Customer Service Team
That’s not good that you’re having such trouble with your screen sensitivity! Like we always say, fish gotta swim, and OtterBox customers have gotta be able to use their touchscreens! Not exactly sure what's going on with yours, but we are sorry for the inconvenience, and we’d be happy to get you set up with a warranty claim to get you into a case with a better fit. Please feel free to give us a call at 1-855-688-7269, and we can get that going for you!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com