Customer reviews from resideo.com
Honeywell Home - 7-Day Programmable Thermostat with Wi-Fi Capability - White
Average customer rating
4.1
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
198
4 Stars
48
3 Stars
41
2 Stars
13
1 Star
38
68%of customers recommend this product.
(
65 out of
96)
Customer Reviews for Honeywell Home - 7-Day Programmable Thermostat with Wi-Fi Capability - White
Posted by: Leatherneck
from Nj
Frequency of use:Daily
Verified Purchase:Yes
It is easy to install, but I did need tech help to complete the installation
Written by a customer while visiting resideo.com
Posted by: Gusgus
from Albuquerque, NM.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Once you install the application is very very easy to use i only use my phone or google assistance to controled
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: James Gulczewski
from Buffalo New York
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This Thermostat is Great very user friendly and awesome to control from other locations.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Pat MM
Frequency of use:Monthly
Gender:Female
Verified Purchase:Yes
not liking this device right now because it is disconnected again and we are in Canada and unable to reconnect AGAIN. It took two hours to connect the first time and now we are not there to connect it again so we are on our own without control of our thermostat!!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: LennyP
from Canton, MI
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I have the thermostat up and working with WiFi access.
However, I notice two factors of operation that dissatisfy me.
1) The control point versus set point hysteresis is too small. This causes the furnace in heat mode to cycle much more often than is practical. For example with the set point at 70F, it is not unusual for the furnace to turn on three to fourtimes in one hour. When I had my older smart thermostat on the system, the furnace would turn on once or at most twice per hour.
However, I notice two factors of operation that dissatisfy me.
1) The control point versus set point hysteresis is too small. This causes the furnace in heat mode to cycle much more often than is practical. For example with the set point at 70F, it is not unusual for the furnace to turn on three to fourtimes in one hour. When I had my older smart thermostat on the system, the furnace would turn on once or at most twice per hour.
2) I have the "Smart Response Technology" function turned on. I have the heat turn up from 62F to 70F at 7:00AM. However, the preheat is occurring at 5:30 AM or earlier. On the first heat it takes about 15 minutes to reach the target 70F. A preheat recovery time of 1.5 hours is far in excess of the target time of 7:00 AM.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3
Replacement recommendation?
on January 30, 2023
Posted by: mjcnh
What is the replacement recommendation since this product is discontinued. I need to replace a defective unit, which is one of multiple thermostats.
I would recommend this to a friend!
Response from resideo.comBy Jerry, Support, January 31, 2023
Hi, thanks for reaching out to us. The WiFi Color Touchscreen Thermostat model RTH9585WF1004 will work as a replacement. If you require further assistance, please visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Posted by: kdesilva
from Bellevue, WA
Gender:Male
Verified Purchase:Yes
works as expected. It was easy to setup using the phone
Written by a customer while visiting resideo.com
Posted by: Mandy
from Texas
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Some of the numbers are not visible and it's a tad over complicated for no reason.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com