Customer reviews from philips.com
Philips Norelco - SensoTouch 3D Electric Shaver with Jet Clean - Black
Average customer rating
4.4
(773 Reviews)
Rating breakdown 773 reviews
5 Stars
485
4 Stars
185
3 Stars
42
2 Stars
32
1 Star
29
89%of customers recommend this product.
(
663 out of
746)
Customer Reviews for Philips Norelco - SensoTouch 3D Electric Shaver with Jet Clean - Black
Customer Rating
5
cuts long whiskers much better than my old arcitec
on June 26, 2012
Posted by: Michael8u
Gender:Male
I shave both my head and face almost every day. I used the Phillips arcitec for about 3 years until the motor got too noisy and loose. I stayed with a Philips product because I was always pleased with the performance of my arcitec. The arcitec always struggled with 2 or 3 days growth and unless the blades were brand new, I needed to supplement the shave with a bladed razor. The Senso touch 3d mows right through any length of whiskers as if it were a lawnmower cutting grass, even with blades that are 3 months old. It was always a chore getting the arcitec head clean unless I used compressed air. The Senso touch head disassembles for much easier cleaning. The only thing I really miss about my arcitec is the compact design of the shaver head. The Senso touch head is a little bulky, probably to accomodate the disassembly feature. I would still recommend the Senso touch over the arcitec.
Pros: cuts any length of whisker
Cons: head bulkier than arcitec
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great shave. but a couple of design flaws....
on June 17, 2012
Posted by: Classicalandjaz
Gender:Male
I love the shave - close and easy! My girlfriend loves the results! I've been a Norelco customer for years and this is the best shave every! However... A couple of problems with the razor. First and foremost, the charging mechanism has no sensor to know if the battery is fully charged and shut down. If you accidentally leave the razor charging for even more than an hour you potentially will fry the electronics, rendering the shaver useless. This happened to me when I first bought the razor. Customer service was outstanding and replaced the razor body, but warned me to never let it charge for more than an hour. Now I watch the charge level and if it's low, try to remember the next morning before I get into the shower to plug it it. I'm am totally paranoid about destroying the razor again. For a company with the engineering skills of Phillips this is, to me, an incredible design flaw. Second complaint, traveling with this razor is impractical because you must take the charging stand with you, there is no way to just plug in the razor. The stand looks like it could easily be broken in a suitcase. Consequently, when I trave I leave the razor home and take an older Norelco with me. THat one is pretty ancent and is starting to fail so it looks like I'm going to have to buy a "travel razor".
So, short version, outstanding shave but I would not buy this one again.
Pros: great shave
Cons: easy to ruin the unit by overcharging, not practical for traveling
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Lightweight but well-built; cuts smoothly and close.
on June 17, 2012
Posted by: Nicholas7
Gender:Male
I bought this product after using an older Norelco that was at least a decade old. I was very pleasantly surprised to find how lightweight it is, but also solidly built. It cuts smoothly and close. It holds its charge very well, too. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bob3
Gender:Male
Verified Purchase:Yes
It would be great if the on/off switch be moved. I occasionally turn razor off inadvertently because of location.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dave21
Gender:Male
Verified Purchase:Yes
The one shortfall is that the charge cord cannot plug directly into the shaver. This means that to travel with the shaver one has to deal with the bulk of the charge stand. The BIG positive note about the 1250 shaver- I have yet to nick myself.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I love the shave I get with this product.
on June 16, 2012
Posted by: dmauro
Gender:Male
I love the shave I get with this product, but it has one drawback. beard clippings sometime filter out of the shaving head onto my clothes.
Pros: easy to use and close painless shave
Cons: razor clippings fall out of the head.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Best electric razor I ever had
on June 17, 2012
Posted by: Mobilman
Gender:Male
I have had various Norelco electric razors over the past 30 years or so. This one is by far the best.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This razor gives a great shave and is easy to use and clean
on October 10, 2011
Posted by: peteroho
Gender:Male
I've had this razor for about 4 months and it's great! Gives a super-close shave and its ergonomic design makes it extremely easy to get to the hard places - neck, chin. Cleaning it is easy - just rinse under hot water. It charges quickly, and the charge lasts for up to 2 weeks under normal use. Only room for improvement is on the clipper, which is a bit small.
I would recommend this to a friend!
Written by a customer while visiting philips.com