Customer reviews from philips.com
Philips Norelco - SensoTouch 3D Electric Shaver with Jet Clean - Black
Average customer rating
4.4 out of 5
4.4
(773 Reviews)
Open Ratings Snapshot
Rating breakdown 773 reviews
5 Stars
485
4 Stars
185
3 Stars
42
2 Stars
32
1 Star
29
89%of customers recommend this product. 
(
663 out of 746
)
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Customer Reviews for Philips Norelco - SensoTouch 3D Electric Shaver with Jet Clean - Black
Customer Rating
4 out of 5
4
Cutting edge shaving technology
on January 5, 2011
Posted by: Beltrami
I have owned Philips razors for 40 years, I still have in operation a corded 6000 and (2) 7000 series, and this is by far a breakthrough. The 1250 is a revolution and no only an evolution.
The 1050 reviews confused me, but the new 1250 design corrected all flaws.
Shaving closeness is great but the shaver requires cleaning every other day due to beard powder spills.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Piece of junk
on June 17, 2012
Posted by: JiminTexas
Gender:Male
I have used Norelco shavers for several years. Each one I buy is progressively worse than the previous. This one is by far the worst. The heads inadvertently open during shaving, it takes longer to shave than with previous models, and the trimmer is virtually useless. You can't even see the end of the trimmer blade to see what you are trimming. To top it all off, you have to carry the entire stand with you in order to charge the shaver. I'll keep this shaver a year or so and then I'm going to try another brand. I stayed with Norelco/Phillips due to the name, but after buying this model, I'm through with this brand. I know this won't be read by anyone other than a clerk in the basement, but it's very sad to see how a product has gotten so bad over the years.
Pros: looks good
Cons: difficult to charge when traveling, doesn't cut smoothly, trimmer is difficult to use, shaver heads open during shaving, can't see the trimmer head when trimming
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Best electric razor I have ever owned.
on November 3, 2011
Posted by: TucsonDon
Gender:Male
I previouly owned a old electric razor and I went to buy new a set of new blades. While I was looking I glanced at the Phillips Norleco SensoTouch 3D Electric razor 1250X 3 and started reading the contents on the box. A sample of the razor was shown as a display model. Phillips Norleco offered a 30 day guarantee just to try the razor. I decided immedialtey to buy the SensoTouch 3D Electric razor 1250X 3. It is a exlasty as advertised. It takes a third to the time to chanrge, a single change can last from a week to to days. This model is so light it is a pleasure to use. Best of all it gave Me the best shave I have had in years. With the new design it shaved all the hard spots on my face with ease. I love this razor and if you give it a try I am sure you feel the same.
Pros: shaves quickly, new sltyle makes it easy to hold
Cons: my hand slips over the on/off swithch.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Extremely Disappointed
on June 25, 2012
Posted by: ExtremelyDisappointed
Gender:Male
I loved this razor when I first got it - best electric I'd owned: a quiet, smooth wet shave and a very acceptable dry shave. However... Within 5 months the smooth shave was gone completely, replaced by a head that was biting and tearing my skin. It needed to be replaced a full 7 months before the supposed life of the head! New head = brand new shave again - for 5 months. This razor has driven me back to shaving with a blade. My ratings reflect the fact that when everything is fresh and new, the razor works extremely well and is easy to use. But the head wears out too quickly and despite the elegant aesthetic design requiring the entire head to be replaced two to three times a year (instead of just the blades) is a major industrial design flaw.
Cons: short blade life, bad head/blade replacement design
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Norelco electrics in general
on December 26, 2012
Posted by: Triangular
Gender:Male
I have been using Norelco electric razors, almost exclusively, for the better part of 40 years, and they are the best electric razors for men. I now have a Norelco 1255X, along with 3 older models, and I can find no real difference between this new, expensive Norelco and their older, less expensive razors. Same number of strokes to accomplish the same thing, and same after-shaving irritation. One noticeable difference is that the 1255X is a lot noisier than the older Norelcos- ESPECIALLY the trimmer. Do not know why. The old ones last forever, so I am hoping that this will be the last Norelco I have to buy.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great close shave fast and quiet!
on May 2, 2013
Posted by: Munson
Gender:Male
Verified Purchase:Yes
My old Norelco razor died because I
dropped it. I planned to buy another but purchased the more expensive SensoTouch 3D.
It was hard to imagine any improvement over the previous model
but I was hopeful that the newer one was not just stimulate sales.
I am very pleased to learn the newer product is much better.
The shape is more natural and takes less effort to hold which is a big plus for painful hands. The shaver is quieter and the batteries keep
a more constant speed evan when nearly drained. While all these points are noteworthy I am most impressed that the SensoTouch 3D
gives me a closer and quicker shave than your previous top model.
Pros: good grip, close shave, quiet but fast
Cons: soft travel case
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
stop working after 2 years
on August 26, 2014
Posted by: Steveo374
Gender:Male
I have had this razor for 2 years and it just would not turn on one morning. It gives a really close cut and have been very happy with it and will purchase another one. Make sure to register it they give you an extra six months on the warranty if you do this would have been cover if I had registered it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Excellent Product! Very Happy with Purchase!
on September 29, 2012
Posted by: maddek
Gender:Male
Verified Purchase:Yes
This is my second Philips electric shaver I have owned and I am loving it. The first was a Norelco 7616x, which served me well for over 5 years! I'm definitely looking forward to SensoTouch to last me as long or longer. Using this shaver is just as good as shaving with a razor. My skin is left feeling smooth whether or not I use shaving cream. I do think that it is awesome that I can use shaving cream to shave with this shaver. I'm happy with the size of the trimmer, I would be happier if it were a bit larger. I highly recommend this product. Yes, you'll be paying twice as much as some of the other shavers, but the SensoTouch is worth every penny!
I would recommend this to a friend!
Written by a customer while visiting philips.com
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