Customer reviews from otterbox.com
Otterbox - Defender Series Case for Samsung Galaxy S 4 Mini - Black
Average customer rating
4.3 out of 5
4.3
(113 Reviews)
Open Ratings Snapshot
Rating breakdown 113 reviews
5 Stars
72
4 Stars
21
3 Stars
10
2 Stars
5
1 Star
5
87%of customers recommend this product. 
(
98 out of 113
)
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Customer Reviews for Otterbox - Defender Series Case for Samsung Galaxy S 4 Mini - Black
Customer Rating
5 out of 5
5
Great service
on March 4, 2014
Posted by: Elderberry
from Fredericton, NB Canada
Gender:Male
Verified Purchase:Yes
I recently purchased an Otter Box case for my phone and after 3 months the belt clip broke off my holster. I went online and filled out the forms for warranty on a Tuesday and by Thursday the same week, I had a replacement. I was amazed at how fast Otter Box responded. I would totally recommend this product to everyone.
Pros: High quality
Cons: weak belt clip arrangement.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Almost a 5 star
on March 12, 2014
Posted by: amanda2mae
Gender:Female
Verified Purchase:Yes
My husband has a otter box for his iphone and I really liked it. When I got my galaxy s4 mini cases were in short supply. I found the Defender and decided to try it. It does a great job all around protecting my phone and I am not to gentle either. However one thing I do not like would be around the home key is open a little. I did not notice the issue until I dropped my phone in my car and sand got under the protective shield. I had to take the case apart and clean it out. I understand why it is open, but wish it was not. This is why I did not give it a five overall rating.
Pros: High quality, Durable
Cons: opening around home button
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Disappointed
on March 18, 2014
Posted by: Suki
Verified Purchase:Yes
Belt clip does not snap in place easily. Must move phone case back and forth until clip finds the right spot to lock. Previous case for a HTC phone worked perfectly without having to jockey the case into the right position.
Case around phone does not lock together well. Have to work to bring case closed, but rubber jacket around it holds it all in place.
Quality & performance has been lowered from older unit.
Pros: still a good choice for protection.
Cons: performance & quality lowered
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Otterbox is Hot box
on March 19, 2014
Posted by: dude6870
Verified Purchase:Yes
Purchased the Otterbox case for my new Samsung S4 Mini and have been very satisfied with its security and functionality. I highly recommend the cover to anyone needing protection and the ability to clip it on your belt. Only minor concern (?) has been as slight misalignment of the belt clip.
Pros: High quality, Durable
Cons: slight belt clip misalignment
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
on March 19, 2014
Posted by: Claudette
Gender:Female
Verified Purchase:Yes
Awesome product and would recommend it for the Galaxy Mini
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great Protection
on March 20, 2014
Posted by: JenQ
Gender:Female
Verified Purchase:Yes
This is definitely the best protection available for the samsung galaxy s4 mini! I was holding my phone while it had the defender case protecting it, when we had lots of ice on the roads and fell going to my car. I landed on my hands and the screen hit directly on the ground and all it left was a scratch on the plastic part of the case, my phone was unharmed. Considering my phone was only a week old at that point... I was very happy to have the otterbox protection! My only complaint with this case, so far, is that the screen protection layer sits off of the screen instead of lying flat against it. Therefore, there is space between my phone screen and the protective layer and the layer bounces back and forth creating a clicking sound each time I type. I have let otterbox know about the situation and they are currently working with me to resolve it. Very nice company to work with!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
My otter box
on March 21, 2014
Posted by: Hippy45
from Cherokee, Okla.
Gender:Male
Verified Purchase:Yes
I bought an otter box defender series when I bought my new S4, Amazing product!!!!!!!!!!!!!!! Bumps, Falls, Whatever, it works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
on March 25, 2014
Posted by: AZUser
from Arizona
Gender:Male
Verified Purchase:Yes
Love the otter box products...only concern with this defender on Galaxy S4 mini is the screen protector does not fit flush with screen completely. Very functional for the most part, but occasional mis-selects.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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