Customer reviews from otterbox.com
OtterBox - Commuter Wallet Case for Apple iPhone 5 and 5s - Black
Average customer rating
4.3
(429 Reviews)
Rating breakdown 429 reviews
5 Stars
261
4 Stars
92
3 Stars
40
2 Stars
16
1 Star
20
88%of customers recommend this product.
(
369 out of
419)
Customer Reviews for OtterBox - Commuter Wallet Case for Apple iPhone 5 and 5s - Black
Posted by: AandP
Verified Purchase:Yes
I like the durability. I needed a replacement part and it dealt with promptly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: StarTrekkie
Verified Purchase:Yes
I just bought my second symmetry case for my iPhone SE. I have a rose phone and bought a bubble gum pink case. They go great together! I love that my iPhone is safe. I will always buy Otterbox cases for my cell phones. Someday if I get an iPad, I will buy an Otterbox case for it, too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Benrowin
Verified Purchase:Yes
I will always continue to support Otterbox products!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ogre
Verified Purchase:Yes
I thought it was a different case I thought it had a clip And a screen protector building in
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 13, 2018
Hey Ogre,
We apologize about any miscommunication surrounding the style of this Commuter series! We don't want to jump to any assumptions here, but it sounds like the case you're referring to is the Defender, which does include a belt clip and a built-in screen protector. While this Commuter series will provide sleek, slim security, if you're looking for something a little more rugged, feel free to check out the Defender via the link below! If you have any additional questions or comments, just give our friendly representatives a call at 1-855-688-7269, and they'll be more than happy to chat!
Sincerely,
OtterBox Customer Service Team
We apologize about any miscommunication surrounding the style of this Commuter series! We don't want to jump to any assumptions here, but it sounds like the case you're referring to is the Defender, which does include a belt clip and a built-in screen protector. While this Commuter series will provide sleek, slim security, if you're looking for something a little more rugged, feel free to check out the Defender via the link below! If you have any additional questions or comments, just give our friendly representatives a call at 1-855-688-7269, and they'll be more than happy to chat!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Doneill
Verified Purchase:Yes
This case is the best! I am so glad i bought it!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MJholcombe
Verified Purchase:Yes
It fits perfectly. I had trouble finding cases to fit my SE. I finally broke down and bought this one. I hope it’s my last.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rocky
Verified Purchase:Yes
My wife loves her new blue Otterbox case. This is her second Otterbox case for her I-phone, and she says the "quality and style" is fantastic. Thanks for making great products at a fair price.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MS6405
Verified Purchase:Yes
I bought this case recently. I realize that this picture is upside down, but I couldn't rotate it. The slip cover is not actually covering the bottom edge of my phone. I need the case to protect all of the edges of my phone. All of my other otter boxes have protected all edges of my phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 12, 2018
Dear MS6405,
We apologize that you're feeling some hesitation towards the Commuter series! This particular case is designed to cover all sides of the phone while also providing full device functionality. The rubber at the bottom of the case is intentionally built to offer complete access to the home button. We're confident that this unit should keep your iPhone safe for a long time to come, and if you have any other questions, please feel free to call our awesome Otters at 1-855-688-7269. They’ll be happy to chat!
Best,
OtterBox Customer Service Team
We apologize that you're feeling some hesitation towards the Commuter series! This particular case is designed to cover all sides of the phone while also providing full device functionality. The rubber at the bottom of the case is intentionally built to offer complete access to the home button. We're confident that this unit should keep your iPhone safe for a long time to come, and if you have any other questions, please feel free to call our awesome Otters at 1-855-688-7269. They’ll be happy to chat!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com