Customer reviews from otterbox.com
OtterBox - Commuter Wallet Case for Apple iPhone 5 and 5s - Black
Average customer rating
4.3
(429 Reviews)
Rating breakdown 429 reviews
5 Stars
261
4 Stars
92
3 Stars
40
2 Stars
16
1 Star
20
88%of customers recommend this product.
(
369 out of
419)
Customer Reviews for OtterBox - Commuter Wallet Case for Apple iPhone 5 and 5s - Black
Posted by: Penelope3
Verified Purchase:Yes
Love, Love, Love! Have dropped my phone too many times and Otter Box has saved my phone! Also tripped while running holding my phone and my Otter Box saved my phone and my hand from injury!!!! Bought an Otter Box for Grandma to protect her phone!!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Stoney
Verified Purchase:Yes
After 3 years with my first otter box case, it broken and was just worn out. I tried to find a good replacement and when with a couple of off brands. The first didn't fit correctly and the second one failed after two weeks. I had to go back to otter box to get the case, but I am so happy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jenn F
Verified Purchase:Yes
I needed a replacement case, and chose the bright blue for lack of better options. It is a very nice blue. But, what happened to all the cool colors OtterBox used to offer? I want my phone to be visible, not baby blue or pink or ... black.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cliff
Verified Purchase:Yes
Thought I would like the Commuter Series as a smaller/lighter alternative to my Defender case. Tried the product for one day - it slipped out of my hand twice, and it doesn't lean up against objects to view hands free as well as the Defender Series. After one day I put my phone back into my old Defender case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 11, 2017
Hi Cliff,
We are sorry that the Commuter case did not work out for you but we are glad that the Defender case continues to meet your expectations. We definitely weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc.
If you still have the Commuter and it is within 30 days of your purchase we will be happy to get a return set up. Simply click on the link below or give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to get that arranged!
https://www.otterbox.com/en-us/returns
Best,
OtterBox Customer Service Team
We are sorry that the Commuter case did not work out for you but we are glad that the Defender case continues to meet your expectations. We definitely weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc.
If you still have the Commuter and it is within 30 days of your purchase we will be happy to get a return set up. Simply click on the link below or give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to get that arranged!
https://www.otterbox.com/en-us/returns
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Penny
Verified Purchase:Yes
I just needed a shell and got a pink instead of black. With black rubber, it gives a nice contrast.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Snoey
Verified Purchase:Yes
I bought this for my granddaughters phone. Love the nonslip texture so that she is not dropping her phone as easily, and the protection it surrounds the phone in. She loves the colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KP Harty
Verified Purchase:Yes
Great case for my iphone 5s. The only negative is that the power button is very hard to press.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Missboss
Verified Purchase:Yes
I bought this to replace my previous Otterbox case that had seen better days, and I love how much lighter this one is in comparison while still protecting my phone from my clumsy hands!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com