Customer reviews from otterbox.com
OtterBox - Commuter Wallet Case for Apple iPhone 5 and 5s - Black
Average customer rating
4.3
(429 Reviews)
Rating breakdown 429 reviews
5 Stars
261
4 Stars
92
3 Stars
40
2 Stars
16
1 Star
20
88%of customers recommend this product.
(
369 out of
419)
Customer Reviews for OtterBox - Commuter Wallet Case for Apple iPhone 5 and 5s - Black
Posted by: Ktay
Verified Purchase:Yes
Previously had the same type of cover for my iPhone 4s so I knew what I was getting. Color is true to the pic on the site. It took some wrestling to get the two pieces together but once it was done the phone feels secure. Took a star off because the piece that covers the top power button is very stiff and more times than not I have to press repeatedly to get it to work. First world problem, I know, but it is what it is. That said I think it's a great cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Darl
Verified Purchase:Yes
I simply love my otter box, I especially love the fact that I got to pick my own colours thank you otter box
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brooke555
Verified Purchase:Yes
I bought this case about 3 weeks ago and I couldn't be more happy! It's a perfect fit and looks amazing! Exactly what I wanted and has great protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Angie46
Verified Purchase:Yes
Great, exactly what I wanted. Looks wonderful. Love that I got to use 2 different colors and customize it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: zoe_lz
Verified Purchase:Yes
It's a good case but it doesn't really protect the screen. The screen protector that came with the case doesn't cover the whole case. Over all the case protects my phone really well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LiliS
Verified Purchase:Yes
Case came in without a package, and the soft cover was all bent. Having trouble with it since it won't fit correctly. Worst case ever. So disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 25, 2016
Hi Lili,
We’re sorry that the slip cover on this Commuter arrived damaged. We completely understand why that would be disappointing and we certainly want to resolve this unusual problem. Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to send out a new slip cover as soon as possible!
Best,
OtterBox Customer Service Team
We’re sorry that the slip cover on this Commuter arrived damaged. We completely understand why that would be disappointing and we certainly want to resolve this unusual problem. Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to send out a new slip cover as soon as possible!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sankirk
Verified Purchase:Yes
Have been using for 1 week. when I don't want a purse, ( frequently) I grab my phone w credit card and go.... They're my 2 essentials when I'm out Also like to have an extra credit card stored there when I do when I do take my wallet and purse.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Maryb
Verified Purchase:Yes
Bought this last week. Love it. Very slim but protective.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com