Customer reviews from otterbox.com
OtterBox - Commuter Wallet Case for Apple iPhone 5 and 5s - Black
Average customer rating
4.3
(429 Reviews)
Rating breakdown 429 reviews
5 Stars
261
4 Stars
92
3 Stars
40
2 Stars
16
1 Star
20
88%of customers recommend this product.
(
369 out of
419)
Customer Reviews for OtterBox - Commuter Wallet Case for Apple iPhone 5 and 5s - Black
Posted by: Teacher teacher
Verified Purchase:Yes
I love how easy it is to get in and out of my pockets. I customized it pink and blue so that I could easily spot it if one of my students picked it up. I hope it holds up better than the last one which tore near the charger.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lcmet25
Verified Purchase:Yes
It's already broken and I haven't even dropped it. I only remove it and replace it to use my card reader. Doubt I will purchase another one.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 19, 2016
Hi Lcmet25,
We are sorry to see that your Commuter case has cracked. We completely get why you are disappointed and we absolutely want to help out! Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a new warranty replacement set up for you in no time at all!
Best,
OtterBox Customer Service Team
We are sorry to see that your Commuter case has cracked. We completely get why you are disappointed and we absolutely want to help out! Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a new warranty replacement set up for you in no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mary1999
Verified Purchase:Yes
Hugs my phone in the right places without the bulky feel. Purchased a glass cover protective screen and I am all set. Feels and looks great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bill64
Verified Purchase:Yes
This is the second one I bought. The bottom corner is a little thin and tends to cracked easily.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, July 21, 2016
Hi Bill,
We are sorry that you are having a bit of bad luck with the Commuter case. We completely get why a cracked shell would be disappointing and we certainly want to help out! Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get a warranty replacement arranged for you.
Best,
OtterBox Customer Service Team
We are sorry that you are having a bit of bad luck with the Commuter case. We completely get why a cracked shell would be disappointing and we certainly want to help out! Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get a warranty replacement arranged for you.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: BahLu
Verified Purchase:Yes
I purchased this directly from Otterbox. I had bought one online from a "cheaper" source. It was imprinted with Otterbox, looked genuine but I wonder if it was fake. It snapped and cracked as soon as I put it on my phone! Sad, cheap!! Directly from Otterbox, perfect fit, I love it. Shipping took forever but was worth the wait.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Dropped phone a few times already, Otterbox works
on August 1, 2016
Posted by: Newishphone
Verified Purchase:Yes
Works great so far against short-distance falls (1-2 ft) the phone has taken since I've bought the case. I did not use the screen cover it came with but the rest of it has been working well. The power button at the top corner is hard to press, though. Like I have to press super hard which is a little annoying, but I guess that's just because the protective casing is thick.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: the father bear
Verified Purchase:Yes
hi my name john mejia i purchase iphone5 case for my daughter love your product and best staff too but the most thing is your staff and the young lady that help excellent service from her . thank u john mejia
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ron2
Verified Purchase:Yes
Had a friend recomend the otter box. I purchased mine a few weeks ago online. Have to say totally satisfied znd confident that my phone is protected. That's peace of mind everyone can use.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com