Customer reviews from otterbox.com
OtterBox - Commuter Wallet Case for Apple iPhone 5 and 5s - Black
Average customer rating
4.3
(429 Reviews)
Rating breakdown 429 reviews
5 Stars
261
4 Stars
92
3 Stars
40
2 Stars
16
1 Star
20
88%of customers recommend this product.
(
369 out of
419)
Customer Reviews for OtterBox - Commuter Wallet Case for Apple iPhone 5 and 5s - Black
Posted by: BayGirl
Verified Purchase:Yes
Love the case. It performs perfectly. Strong, stylish and easy to handle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rusty
Verified Purchase:Yes
Purchased one month ago. I find this case to be compact - but very functional. The matte finish makes it easy to hold. However, it slides in and out of my purse pocket with ease.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Maw maw sandwich
Verified Purchase:Yes
Made her very happy and I live to make her happy thk u
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 1kerrbear
Verified Purchase:Yes
Only case I will ever buy!! Very protective!! Worth the money!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Neens
Verified Purchase:Yes
While buying one for a teenage relative (iphone7) I bought a second one for myself at a discounted price (iphone5s). There wasn't much selection in color so I picked one that looked like it was pale lilac, I should have noticed the name, "Bubblegum." Hate the color! The only reason I kept it was because it took 14 days to be delivered and I didn't want to go through that again. The case is excellent though, I just hope the rubber tab protectors don't eventually fall off. Although the slow delivery made me miss the birthday of the girl I was getting the other one for, she loves hers.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, January 23, 2017
Hi Neens,
Although we are glad that this Commuter case is taking care of your iPhone 5s, we are sorry that it is not the color you had in mind and that the free shipping option took longer than you hoped it would.
Unfortunately, even though we do our best to put up an accurate representation of the color and style of the case, sometimes things can get lost in translation, so to speak, due to different monitors, etc.
If you ever need assistance with your Commuter case please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Although we are glad that this Commuter case is taking care of your iPhone 5s, we are sorry that it is not the color you had in mind and that the free shipping option took longer than you hoped it would.
Unfortunately, even though we do our best to put up an accurate representation of the color and style of the case, sometimes things can get lost in translation, so to speak, due to different monitors, etc.
If you ever need assistance with your Commuter case please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kimb
Verified Purchase:Yes
The case fits perfectly on the iPhone SE except that the power button would not depress. I solved the problem by placing a small piece of cardboard inside the button recess in the case. I used a ProGlass screen protector and the case still fits fine.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Aa10
Verified Purchase:Yes
So far this has been the best purchase I have made on a case for my se! My personalized case is so pretty, protective and an eye catcher. Nothing bad to say about it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Luigi
Verified Purchase:Yes
I bought this case for my daughters phone as a replacement for her old case. She had a larger and more bulky Otterbox case before and as with all her friends, that case did not hold up. She has an Apple phone and the part that needs to open and close constantly ripped. I think this case has a better design and hopefully will last longer than the one year she got out of the first case.
Written by a customer while visiting otterbox.com