Customer Reviews for All Metal Grain Mill Attachment for KitchenAid Stand Mixers - Silver
Customer Rating
1
waste of money
on August 18, 2018
Posted by: Suzanne1
from Greenbelt, MD
Gender:Female
I bought this and was very disappointed. Waste of money. I used it to grind rice flour and not only did it heat my mixer up so badly that the gears were destroyed but the flour I grinded on the finest setting came out like granules and not powdery like flour. The granules will not absorb the water and make a paste. I have now replace my mixer with a kitchenaid commercial 8 qt mixer because I didn't want a problem with over heating again. I have not used the grain mill again though. I do have also a kitchenaid food processor and love it. It is a beautiful appliance on the counter and well thought out and designed.
So far I love my grinder. I’ve read the other reviews so I guess time will tell if it burns out my mixer. But for the moment it is great! I have one question, I have the professional HD and when I use me grinder it is too close to my mixer to set a bowl under it to catch my flour, but too far away to set a bowl in the mixer to catch the flour as it comes out, do you have a bowl designed specifically for catching the flour? I have to stand and hold a bowl under the grinder and catch my flour. That’s the reason for 4 stars instead of 5!
I bought this grain mill two years ago, I used it very little to grind spices, rice salt (popcorn). I also have a meat grinder. The problem with the grain mill is, it doesn't sit properly in the mixer opening, I have the kitchenAid 7qt 1.3HP mixer. I didn't pay attention when I first go it that it didn't sit properly in the mixer i.e. fully insert in the mixer opening. One time it came out during grinding of spices (don't recall what king of spices it was) but no damage was done, I thought I didn't tighten the thumb screw enough so I did not pay attention. Last month it came out again but this time the pin on the side of the mill that goes into the mixer broke off, the base of the mill where the pin is inserted also broke off. After inspecting the grinder mill I realised that the grain mill was never seated properly in the mixer. The prove was the meat grinder. I measured the O.D. with a caliper and the grain mill O.D. is .9455in compare to .9340in on the meat grinder. That difference was preventing the grain mill to be fully inserted in the mixer. Also the thumb screw on the side of the mixer couldn't hold the grain mill in place because the hole in the grain mill never aligned with the hole on the mixer since it was so far out of the mixer. So I am out of warranty for a manufacturing defect that started on day one. Thank you KitchenAid for your poor design.
We bought the grain mill a nine months ago, and used it with our mixer. We had no issues with the mixer before, now the mixer has a gear inside that has been replaced twice. All we grind is rice for flour. We pause the machine during grinding to prevent overheating the mixer. I guess it may work fine with other grains, we have not tried. Look at reviews on other websites regarding this product. It may look nice and shiny out of the box, but it could kill your mixer over time.
No, I would not recommend this to a friend.
Response from Kitchen AidBy maytagbrand, maytagbrand, November 2, 2017
Dear cashout, Thank you for providing feedback about your Grain Mill. I am sorry to learn of your concern. We would like to understand more about your concern and see how we can help. We look forward to hearing from you. Carol S. – The Review Team
Great! Solid construction, light weight, easy to clean. A Kitchen Aid stand mixer has plenty of power. I highly recommend, you cannot beat the price for value.