My wife gave me this as a Christmas gift. I love it! Bluetooth is great for my phone. I also plug it into my laptop for great sound and light show. My son found the Pulse app and it's awesome. You can customize the light colors, intensity, and new patterns.
The speaker has a good sound, the lighting effects are fun, the charging and micro charge is HORRIBLE, I have had to return twice, the charging port is terribly designed the wire does not lock in place and if you don't get it just right in place it does not charge, you have to fiddle around with the wire, make all these weird alterations to get it to stay in place and charge.. Ugh 3 x no charm. But the speaker is nice.
Response from jbl.comBy The JBL Team, Customer Service, June 9, 2016
Thank you for submitting this review. We receive this information and forward it to the proper department for testing and investigation. Our goal is to improve the customer experience with our products. We apologize for the inconvenience.
We have had this speaker for almost 2 years. it is bright and beautiful and has amazing sound. Unfortunately it has been a constant struggle to get the stupid thing to connect to my windows 10 computer. Many times it will just not connect, after having been previously connected and no amount of troubleshooting helps. its great but in the last 2 years we only get to use it 1 out of every 3 attempts.
Bought the pulse at the airport last weekend. The unit can really play loud but I don't always want it loud. I like background music like seascapes, guitar etc. The units volume won't go low enough. Called support and I am returning it. I am told the flip2 has better low range. I am going to visit local stores maybe demo them.
JBL I would suggest adding software feature to allow better volume control on low side. Maybe an application switch that changes from indoor to outdoor use where you want it louder outside.
Received it as a Christmas gift, it hasn't even been 3 months later and the speaker randomly turns off. Whenever I check, it is fully charged but while playing music it just says "Power Off" and I can't figure out why. Extremely disappointed in this product. I wish they would make higher quality products.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, April 11, 2016
Thank you for taking the time to submit this review. We appreciate the feedback. This product carries a 1 year manufacturers warranty. Please visit www.jbl.com, go to Support and then Warranties to submit a case.