Customer reviews from jbl.com
JBL - Pulse Portable Bluetooth Speaker - Black
Average customer rating
4.1 out of 5
4.1
(80 Reviews)
Open Ratings Snapshot
Rating breakdown 80 reviews
5 Stars
44
4 Stars
16
3 Stars
8
2 Stars
6
1 Star
6
79%of customers recommend this product. 
(
56 out of 71
)
Best Buy Privacy Policy
Customer Reviews for JBL - Pulse Portable Bluetooth Speaker - Black
Customer Rating
5 out of 5
5
Jbl puls
on August 6, 2016
Posted by: Tobias67
from Alingsås, Sweden
Am sowe happy becus am have bye diss speaker ! Yey
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Totally worth it!
on July 27, 2016
Posted by: Alex123
from Bucharest, Romania
Got it for Christmas. Very nice. Fast-charging and good sound. Love it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Very versatile...
on July 9, 2016
Posted by: Chris6782
from New Orleans, LA, United States
My wife gave me this as a Christmas gift. I love it! Bluetooth is great for my phone. I also plug it into my laptop for great sound and light show. My son found the Pulse app and it's awesome. You can customize the light colors, intensity, and new patterns.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Good sounds
on June 1, 2016
Posted by: Niki16
from Los Angeles, CA, United States
The speaker has a good sound, the lighting effects are fun, the charging and micro charge is HORRIBLE, I have had to return twice, the charging port is terribly designed the wire does not lock in place and if you don't get it just right in place it does not charge, you have to fiddle around with the wire, make all these weird alterations to get it to stay in place and charge.. Ugh 3 x no charm. But the speaker is nice.
Response from jbl.comBy The JBL Team, Customer Service, June 9, 2016
Thank you for submitting this review. We receive this information and forward it to the proper department for testing and investigation. Our goal is to improve the customer experience with our products. We apologize for the inconvenience.
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
great, too bad it wont connect
on May 21, 2016
Posted by: sad sound
from Texas
We have had this speaker for almost 2 years. it is bright and beautiful and has amazing sound. Unfortunately it has been a constant struggle to get the stupid thing to connect to my windows 10 computer. Many times it will just not connect, after having been previously connected and no amount of troubleshooting helps. its great but in the last 2 years we only get to use it 1 out of every 3 attempts.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
on May 14, 2016
Posted by: Samu
So much swag, just a good speaker in general, Would defiantly get Another jbl speaker.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Great Loud sound but background music too loud
on May 7, 2016
Posted by: DDDD
from Pa
Bought the pulse at the airport last weekend. The unit can really play loud but I don't always want it loud. I like background music like seascapes, guitar etc. The units volume won't go low enough. Called support and I am returning it. I am told the flip2 has better low range. I am going to visit local stores maybe demo them.
JBL I would suggest adding software feature to allow better volume control on low side. Maybe an application switch that changes from indoor to outdoor use where you want it louder outside.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Defective
on April 3, 2016
Posted by: Deee
from Houston, TX, United States
Received it as a Christmas gift, it hasn't even been 3 months later and the speaker randomly turns off. Whenever I check, it is fully charged but while playing music it just says "Power Off" and I can't figure out why. Extremely disappointed in this product. I wish they would make higher quality products.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, April 11, 2016
Thank you for taking the time to submit this review. We appreciate the feedback. This product carries a 1 year manufacturers warranty. Please visit www.jbl.com, go to Support and then Warranties to submit a case.
Written by a customer while visiting jbl.com
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