Customer reviews from jbl.com
JBL - Pulse Portable Bluetooth Speaker - Black
Average customer rating
4.1
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
44
4 Stars
16
3 Stars
8
2 Stars
6
1 Star
6
79%of customers recommend this product.
(
56 out of
71)
Customer Reviews for JBL - Pulse Portable Bluetooth Speaker - Black
Customer Rating
4
Amazing and fun
on January 9, 2014
Posted by: pzlovewin
from Newington, CT, United States
Gender:Male
What a fun music companion. Good sound and design built.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound !
on December 30, 2013
Posted by: Nvrsummer
from Parker, CO, United States
Gender:Female
After listening to other portables speakers the Pulse has the best sound quality, with great range. I listen to a ton of different music,and the Pulse has great range!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Visual colors aren't customizable.
on December 25, 2013
Posted by: Katherine
I received this as a Christmas gift. iPad set-up was quick and easy. The speaker is loud enough to be heard throughout the house. The sound quality is good for its size: I wasn't amazed by it, but it's definitely a nice little package. The quick start guide is very Ikea: it's image based and doesn't answer many questions, which is a shame as it's the Pulse's only manual.
The disappointing aspect of the speaker is its colors. The visuals could be nice, but the colors are generic. You can only choose a solid block of color or a pre-programmed color set. We spent an hour trying to put Christmas colors on it, to no avail. We could make the Pulse green or red, not both at once. (Pre-programmed color sets included yellow and green or red and blue.) Forget putting favorite color combinations on it, or sports team colors on it, until they give users the option. That oversight lessens the visual quality of the speaker, and I would wait to purchase until they add the functionality.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
5
Freaking Awesome!
on December 18, 2013
Posted by: natedogg
from San Diego, CA, United States
Gender:Male
All around an awesome product! Great sound, innovative light-show you can change with iphone app, and this thing is quite durable.
Written by a customer while visiting jbl.com
Customer Rating
5
Something Special
on December 17, 2013
Posted by: Warhol
from Los Angeles, CA, United States
Gender:Male
Favorite music genre:Indie rock
I purchased the JBL Pulse after a side by side comparison to the Bose Soundlink Mini. While the Bose bests the Pulse in Bass, JBL delivers an overall experience. Quality sound at any volume whether streaming music or watching Netflix. The light show is one of the best gimmicks currently on the market.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
This is WAY cool, BUT REALLY, NO Android LED APP?
on November 28, 2013
Posted by: DocAce2000
from Los Angeles, CA, United States
Gender:Male
After 2 weeks use EVERY night I can report truthfully this: The battery life is GREAT (w/ the LED lights on the battery life is OVER 6.5 hours, not 5). It re-charges in about 6+ hours. The sound is clear, with a nice tonal quality at all designed sound levels. Finally, the LED lights are WAY COOL & fun too look at, they are bright, responsive, with the actual product in the box being as good as, or better than even the YouTube ads seen online. BUT... Here is where praise ends... WHY is there No ANDROID App to custom set the LED lights to MY personal liking? Why is it that you ONLY offer this APP to APPLE customers? Just what makes them so special here when the APP is just a thing FREE for them get? THIS IS ALMOST THE MAIN FEATURE FOR THE PRODUCT! I'm going to clue you in OK JBL... Ask yourselves this question: What is the ratio of Android phones to Apple ones? I'll tell you what it is so you can get to fixing this issue NOW: It's 81% Android phones TO ALL OTHER types of Smart Phones out there. 81%! Not 35%, or even 45% to Apple's 50%, no, the Apple ratio is FAR lower... and this info is for Q3 2013 so it's not old news here. Apple (Smart) Phones are just a scant 13.4% to Android's 81%! With all the rest being either Microsoft or other type bringing up the rear. Think for a moment, who is going to use this product? A laptop user? A "Big Screen TV" user? No, it's going to be used by a Smart Phone (or Tablet) user because the speaker on their phone is really just there to make phone calls. And this ratio works about the same for all Tablets too (Android to Apple etc.). So, JBL you got a pretty big problem here. You have something really special with the Pulse, SO don't blow it by neglecting your BIGGEST Smart Phone (Tablet) market(s) just before the holidays are here! Sprint, along with many other carriers, are selling the JBL Pulse RIGHT NOW (Nov 2013) IN STORES all across globe and ONLINE. BUT, when asked about the APP for their Android Smart Phones they have NO ANSWER as to why you are selling this product to the public with one hand tied behind their (and our) backs. So please, get with the program here while this wireless speaker is still HOT and people are buying them for holiday gifts for others (and themselves). OK...
I would recommend this to a friend!
Response from jbl.comBy Domenick, JBL Customer Service, November 28, 2013
Thanks for the feedback. We agree, the Pulse is WAY cool. :)
Just sit tight. Help is on the way for Android users... The Pulse Android app will be out by the end of December!
Just sit tight. Help is on the way for Android users... The Pulse Android app will be out by the end of December!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing quality and sound
on November 27, 2013
Posted by: Lonn
from België
Gender:Male
I bought this speaker a few days ago. Its sound is amazing and so are the light effects.
Just like the other person here, I tought it was a shame it only has an app for apple products. But now I just found out here, there will be an android app! What can I say? That's amazing service from JBL. I love it :) Thank for listening to us android users, we'll keep listening to our music with JBL!
Just like the other person here, I tought it was a shame it only has an app for apple products. But now I just found out here, there will be an android app! What can I say? That's amazing service from JBL. I love it :) Thank for listening to us android users, we'll keep listening to our music with JBL!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
It's an amazing product with one personal flaw
on November 20, 2013
Posted by: pmtwreckhouse
from Texas, United States
I love it! It's LOUD and the visuals are just amazing. ONLY reason no 5 stars is because I want the app on the Play Store. No Android really? Whole reason I went with this is because I hate the Beats and all Apple stuff so I thought JBL was different because my Samsung laptop has JBL speakers. Come on be cool with Android please. Otherwise, it's an awesome product!
I would recommend this to a friend!
Response from jbl.comBy Domenick, JBL Customer Service, November 27, 2013
Thanks for the feedback. We have some good news for you and all of the Android fans out there. The JBL Pulse Android App will be available by the end of December.
Written by a customer while visiting jbl.com