Customer reviews from philips.com
Philips Norelco - PowerTouch Electric Razor - Black
Average customer rating
4.4
(426 Reviews)
Rating breakdown 426 reviews
5 Stars
266
4 Stars
95
3 Stars
27
2 Stars
25
1 Star
13
86%of customers recommend this product.
(
339 out of
395)
Customer Reviews for Philips Norelco - PowerTouch Electric Razor - Black
Customer Rating
4
Have happily used Norelco shavers for many years
on October 14, 2020
Posted by: Midloman
Gender:Male
Verified Purchase:Yes
Replace the current Norelco, which after 5-6 yrs is worn out
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Collywobbles
Gender:Male
Verified Purchase:Yes
Best Shaver I Have Tried Smoothese Shave From A Electric Shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Battery does not last
on November 19, 2020
Posted by: Lost-customer
Gender:Male
I upgraded to get a razor i could use wet as well. In a year the battery has died will not charge and will not turn on. Seems the quality of Phillips has gone down as my 6 year old razor I upgraded from still works and was used a lot more
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 1, 2020
Hi there, thanks for sharing your thoughts with us. We're sorry to hear that your shaver's battery didn't last as long as you hoped.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Pocketts
Gender:Male
Verified Purchase:Yes
Have always been, all my shaving life, a razor and shaving cream person. Tried my son`s Norelco just for the heck of it, and loved the shave!! Went and ordered one right then. Love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Performed as expected but failed after 1 year
on December 20, 2020
Posted by: customer-100
Gender:Male
Razor performed well but motor failed after 1 year of service.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very nice shaver
on May 1, 2021
Posted by: mmarcus999
Gender:Male
I’m amazed how close this shaver shaved and how comfortable it is to shave with especially for the cost. It’s a dry only shaver (can’t be used in the shower) and it’s no frills but it’s hard to beat the value.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
This new dry electric razor isn’t as good.
on June 9, 2021
Posted by: Northwest
Gender:Male
The new electric razor does not seem to shave as close as my old Philip’s electric razor.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 10, 2021
Hi there,
We are sorry to hear that you are not satisfied with your shaver. We always suggest to allow an adjustment period of two to three weeks with your new Philips shaver. For the best experience, start shaving by moving your shaver in circular movements over your skin. This ensures that all hair growing in different directions are removed. Moreover, make sure that the shaver it's free from any hair or debris that can affect its performance.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
We are sorry to hear that you are not satisfied with your shaver. We always suggest to allow an adjustment period of two to three weeks with your new Philips shaver. For the best experience, start shaving by moving your shaver in circular movements over your skin. This ensures that all hair growing in different directions are removed. Moreover, make sure that the shaver it's free from any hair or debris that can affect its performance.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Smooth, comfortable shave
on June 21, 2021
Posted by: old flyboy 27
Gender:Male
Have used Norelco shavers for many years and they are always great shavers at affordable pricing. Have carried them around the world into humid climates, and still enjoy comfortable, clean shaves. Excellent product.
I would recommend this to a friend!
Written by a customer while visiting philips.com