Customer reviews from philips.com
Philips Norelco - PowerTouch Electric Razor - Black
Average customer rating
4.4
(428 Reviews)
Rating breakdown 428 reviews
5 Stars
267
4 Stars
96
3 Stars
27
2 Stars
25
1 Star
13
86%of customers recommend this product.
(
341 out of
397)
Customer Reviews for Philips Norelco - PowerTouch Electric Razor - Black
Posted by: Dino 67
Gender:Male
Verified Purchase:Yes
I liked it's shape and the floating heads. That plus it was a Norelco. The only problem I've had just started after decades of use. It's that the little lights have failed. There is a narrow light that lights either green or yellow depending on the charge of the unit. Lately a strange new light appeared just above the narrow one. It was small, red and round, but now that one has also disappeared. So without the lights I have no way of knowing when the battery will need recharging. No real big problem, I don't wait until the razor stops running. I now simply recharge it overnight once a week or two, so I won't be caught with a dead battery. It's still running great.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MikePNC
Gender:Male
Verified Purchase:Yes
smooth and close shave
charges quickly
cleans easily with brush and water
charges quickly
cleans easily with brush and water
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Have happily used Norelco shavers for many years
on October 14, 2020
Posted by: Midloman
Gender:Male
Verified Purchase:Yes
Replace the current Norelco, which after 5-6 yrs is worn out
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Collywobbles
Gender:Male
Verified Purchase:Yes
Best Shaver I Have Tried Smoothese Shave From A Electric Shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Battery does not last
on November 19, 2020
Posted by: Lost-customer
Gender:Male
I upgraded to get a razor i could use wet as well. In a year the battery has died will not charge and will not turn on. Seems the quality of Phillips has gone down as my 6 year old razor I upgraded from still works and was used a lot more
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 1, 2020
Hi there, thanks for sharing your thoughts with us. We're sorry to hear that your shaver's battery didn't last as long as you hoped.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Pocketts
Gender:Male
Verified Purchase:Yes
Have always been, all my shaving life, a razor and shaving cream person. Tried my son`s Norelco just for the heck of it, and loved the shave!! Went and ordered one right then. Love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Performed as expected but failed after 1 year
on December 20, 2020
Posted by: customer-100
Gender:Male
Razor performed well but motor failed after 1 year of service.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very nice shaver
on May 1, 2021
Posted by: mmarcus999
Gender:Male
I’m amazed how close this shaver shaved and how comfortable it is to shave with especially for the cost. It’s a dry only shaver (can’t be used in the shower) and it’s no frills but it’s hard to beat the value.
I would recommend this to a friend!
Written by a customer while visiting philips.com