Customer Reviews for Philips Norelco - PowerTouch Electric Razor - Black
Customer Rating
4
Product works well, but I have an issue
on December 10, 2019
Posted by: None4me
I got a Norelco shaver for my 18th birthday and have used no other brand since then; that was 52 years ago! I like the feel of this current razor, but I am not a fan of the head release; it is located where your thumb trips it during shaving and it dumps whiskers in your lap! Very aggravating.
This product catches your hair and you can dump your hair right in the trash. It gives a very nice shave. I don’t get razor bumps. It leaves my skin very soft.
Shaver does a great job and is easy to hold. The only difference from the previous shaver is it drips water after being cleaned. That is normal but the previous shaver did not do that and it was the same shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Chargeable, cordless, electric
on January 8, 2020
Posted by: denj6724
Gender:Female
This product given as a perfect gift to my husband. I liked that it is cordless and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Poor quality
on January 9, 2020
Posted by: Coltaine
The shave was ok, but the head broke within two months of use. A replacement head cost $24.99 plus shipping. Hard pass, I’ll try a different company!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 13, 2020
Hi there,
We're sorry to hear that this was the case with your shaver. Please know that you can reach out to our team on social media when you have product related questions or when you're looking for assistance regarding your products.
We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.