Customer reviews from philips.com
Philips Norelco - PowerTouch Electric Razor - Black
Average customer rating
4.4
(426 Reviews)
Rating breakdown 426 reviews
5 Stars
266
4 Stars
95
3 Stars
27
2 Stars
25
1 Star
13
86%of customers recommend this product.
(
339 out of
395)
Customer Reviews for Philips Norelco - PowerTouch Electric Razor - Black
Posted by: Swizz
Gender:Male
Verified Purchase:Yes
This is the third Norelco, like this as much as the past two with the exception no razor charging stand came with the razor and the old stand will not work. Shaves well and appears to last a reasonable time on the charge.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Philips Norelco Shaver 3100 Dry electric shaver, Series 3000 S3310/81 ComfortCut Blade System 4-direction Flex Heads Pop-up trimmer
on January 27, 2018
Posted by: Jack31
Gender:Male
Verified Purchase:Yes
Easy to use, provides an excellent shave. easy to clean under tap water.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Russell121
Gender:Male
Verified Purchase:Yes
Provides a close shave and is easy to clean. I would definitely recommend this shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Why did I wait?
on June 16, 2018
Posted by: Dale30223
Gender:Male
My first ever experience with a powered shaver. I have sensitive skin and the shaver is awesome! I absolutely don't know why I waited 50 years to try it! This is an amazing product. Care and dependability is amazing.
Pros: easy maintenance, dependable, easy on the skin
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: NewMexican
Gender:Male
Verified Purchase:Yes
This shaver replaced an older Norelco. By comparison the new one seemed "tinnier" noisier and pretty lightweight. Was it of the same quality as my earlier shaver? Would it last? Why didn't it come with a travel case? OK; it's lighter, but it works as well as my earlier model. the battery lasted two and a half weeks before needing a recharge!
Pros: great shave great battery life
Cons: seems chintzy
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MD74697
Gender:Male
Verified Purchase:Yes
I have used Nerelco for 30 years. This is not close to the quality of those I'm used to. ..I spent twice as long shaving as with my old one. ..It shave like the one I threw out.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
JUNK! Zero Stars
on October 1, 2018
Posted by: Wende
Gender:Female
I purchased this shaver for my husband on June 23, 2018. The saver worked great until now, Oct. 1. It doesn’t shave. Why? Who knows. It’s going in the garbage.
Pros: none
Cons: it did’t work long.
Response from philips.comBy Consumer Care, October 2, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco Electric Shaver comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco Electric Shaver comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Ole41
Gender:Male
Verified Purchase:Yes
This is a great shaver, very comfortable to use right from the first shave. I got over 3 weeks of use from the first charge and it is very easy to clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com