Customer Reviews for Levana - Keera Wireless PTZ Video Baby Monitor with 3.5" Screen - White
Customer Rating
4
Pretty Good!
on May 28, 2016
Posted by: Lola123
from Ontario, Canada
Gender:Female
Length of ownership:6 months
Number of children:1
I bought this about 4 months ago. Love it. The battery life is not the greatest- but if your house has outlets throughout it, you should be fine. I can go in my backyard and it will still work, but I can't go far. Only a few feet away from the house. Has nice features too, specifically turning on music.
I purchased this monitor for my second Childs room. After pretty light use I'm really disappointed with my purchase. The camera quality is not at all as good as my newly purchased Levana monitor for my first child, the battery life is horrid on this "opened" monitor, and the signal frequently goes out (especially if it's near another monitor or near my cell phone). This is the 2nd opened monitor I purchased (not thrilled with that one either)... Although you save a little bit of money up front, it's not worth it. I am now purchasing a new monitor, different brand, with 2 cameras to accommodate my 2 kids' rooms.
I chose this monitor after reading reviews for a few different brands and styles. I'm very happy I chose this one as the transmitting range is good, picture quality and noise detection is also good. Customer Service is incredible though. I had an issue with my battery not holding a charge very well and decided to contact customer service (not expecting anything to come from it). Matt had very quickly replied and offered a few suggestions; unfortunately they didn't work. Next thing he says is he's sent out a replacement battery! Incredible! Very quick response, pleasant to deal with, and rapid solution with no effort on my end needed. In a world of "too bad", he maintained a happy customer with "let me fix it for you". Thank you!
I am sorry I bought this. I've had this monitor for awhile. My baby is 6 months. I still have not figured out if there is a sound only option, or where the sound is. I've had it too long to exchange it. So I'm still trying to figure it out before moving my daughter to her room.
It's a good monitor. Quality isn't as clear as I would like it to be (especially at night) but the recording features etc. are a fun addition.
I had to buy a second package because the video part of the monitor was stolen (long story!). I was hoping to buy another model that was compatible with my existing cameras this wasn't possible. Although I was disappointed, I will say the customer service provided by Sean was fantastic!