Customer reviews from geappliances.com
GE - Profile Series 30" Built-In Double Electric Convection Wall Oven - Black
Average customer rating
4.5
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
168
4 Stars
42
3 Stars
7
2 Stars
4
1 Star
12
90%of customers recommend this product.
(
207 out of
229)
Customer Reviews for GE - Profile Series 30" Built-In Double Electric Convection Wall Oven - Black
Customer Rating
1
TOO MANY ISSUES WITH SELF CLEANING AND OVERHEATING
on December 26, 2019
Posted by: Miguel92223
from Beaumont, CA
We bought the model home with a lot of upgrades but whenever we used the self cleaning option, the oven would over heat and we could not use it until the repairman reset the oven. They replaced it but we continued to have issues. They of course blamed the poor installation indicating it should have better ventilation but I pointed out that it was advertised to work without outdoor vents.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 30, 2019
Hello Miguel92223 - Thanks for sharing your feedback. For more help with your oven concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone
Written by a customer while visiting geappliances.com
Customer Rating
5
Great all-around oven
on February 12, 2020
Posted by: Kevin808
from Hawaii
Dual convection ovens with excellent features. Top product!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all the easy features
on October 20, 2020
Posted by: Meganrace
from Leonardtown, MD
We love the look and design. These ovens are professional grade and will do anything you need them to do. You can even program them by your phone!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Rethink
on December 2, 2020
Posted by: mare22020
from New Jersey
Product is ok. Ovens take a long time to cool down.
My biggest concern is why would it just stop for no reason!!
Rethink this oven
My biggest concern is why would it just stop for no reason!!
Rethink this oven
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 30, 2020
Hello mare22020, thank you for your review. We are sincerely sorry your wall oven is ceasing to operate sporadically. This is certainly not something we would expect to hear and we understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm and we will be happy to assist you further!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Oven
on January 6, 2021
Posted by: Guy9
from Loomis Ca
I am a home baker. I bake about 5 days a week. It is an accurate and even baking oven. The double convection is a big plus. I use the multi rack function the most and I am quite pleased. There may be betters ovens out there, but not at this price. Great bang for your buck
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Defect in motherboard
on February 1, 2022
Posted by: Schunch
from Orlando
I have had to replace the motherboard 11/20. It is now 2/22 and getting the F34 code again which is the motherboard. I should not have to spend big bucks replacing this every 1.5 to 2 years. Very disappointed!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, February 2, 2022
Hello, thank you for reaching out with this review. We are very disappointed to hear that your oven has continued to have an issue with your oven's motherboard. Please know that this experience is not up to our usual quality standards, and we completely understand how frustrating it would be to deal with this issue not only once but twice. For the inconveniences you have experienced, we sincerely apologize.
If you haven't already, you can schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm - We are confident that our factory service and repair teams will be able to address this issue as soon as possible for you.
If you have any additional questions in the future, please feel free to reach back out to us and a member of our team would be happy to personally assist you. -Elliot@GEA
If you haven't already, you can schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm - We are confident that our factory service and repair teams will be able to address this issue as soon as possible for you.
If you have any additional questions in the future, please feel free to reach back out to us and a member of our team would be happy to personally assist you. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for All Recipes
on July 27, 2023
Posted by: Anonymous
from Las Vegas
No matter Convection, Conventional the multi rack is great with cleaning a breeze of steam or heavy duty!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Upper over fan blower
on November 25, 2024
Posted by: Reed 4657
Not to good right now finding that the upper fan blower in the upper oven is not working as we feel it should and must be replaced.
Based on the reviews, it feels like GE didn’t do due diligence to put a fan in that could be relied on for longer than it has in our case.
Timing going out with 56 family coming for Thanksgiving, needing two reliable ovens ? ? ?
Timing going out with 56 family coming for Thanksgiving, needing two reliable ovens ? ? ?
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, December 6, 2024
We see that you are working with one of our agents to get this part properly replaced, and we are confident that they will provide you with the necessary information to get your combination oven back up and running as designed.
Written by a customer while visiting geappliances.com