Customer reviews from epson.com
Epson - WorkForce 840 Network-Ready Wireless All-In-One Printer
Average customer rating
4.5
(513 Reviews)
Rating breakdown 513 reviews
5 Stars
357
4 Stars
100
3 Stars
23
2 Stars
16
1 Star
17
90%of customers recommend this product.
(
464 out of
513)
Customer Reviews for Epson - WorkForce 840 Network-Ready Wireless All-In-One Printer
Customer Rating
1
quite disappointed
on November 13, 2011
Posted by: mojolite
from Virginia
Did a lot of research on this unit and decided to purchase based on overall excellent reviews. Software installation for wireless network took some time but was successful. Duplexing worked flawlessly and printer worked well for about 3 months, then major quality issues. Every print has significant banding and color dropout. Even black text looks muted. Followed trouble shooting guide and made countless attempts to correct through nozzle alignment, print head cleaning and calibration procedures to no avail. Even replaced full Epson ink cartridges with new ones. Lastly, there is creaking noise that sounds like a rusty spring on a screen door whenever the machine is running through its print routine. I spoke with an Epson service rep who was very pleasant and confirmed that, based on the problem description and the steps taken, the unit appears to be defective. Also confirmed with him that the unit in not serviceable (this is also stated in the back of the manual). So if the print head is bad, the entire printer is toast. Overall, I am really disappointed with the unit. I understand that lemons happen, but it seems like products today are overly complex yet under performing, to say nothing of product life cycle (I hope they at least recycle this one). I will update this post after receiving the replacement unit and hope that Epson can turn this into a winner based on the new printer and their customer service!!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
New toy
on August 8, 2011
Posted by: Steve
from Sacramento
Having finally replaced my trusted Photosmart , I decided to try this Epson .
OMG - the scanner is the pits . If you are getting this machine to scan anything with depth , look elsewhere .
Tried to scan the marks on a spoon and failed miserably .
For quick printing it is fine - as a scanner . Capital N capital O
OMG - the scanner is the pits . If you are getting this machine to scan anything with depth , look elsewhere .
Tried to scan the marks on a spoon and failed miserably .
For quick printing it is fine - as a scanner . Capital N capital O
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
President
on October 17, 2011
Posted by: Blake
from Honolulu, HI
This printer does not print clearly in the draft mode.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
can you please wait
on November 27, 2011
Posted by: jd sorry jd is my nick name
from Norfolk Va.
I just got printer to replace my epson stylus cx9400fax the support for old printer is differcult to get even from epson but also paper loading for old is a real problem, to impossible, seems wife can only load the stylus printer hoping the front trays loading will be easier. Other then just downloading drivers which was confussing there is nothing else I can say right now. wife will be taking stylus to her store she has no problem with it. the workforce 840 looks like it will handel all of our functions we need. in two months I can tell you how it works but not at time of installation
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
Printing
on February 26, 2011
Posted by: Craftygirl
from Albany, NY
I purchased this printer because I was told it printed documents from my IPAD. I does not print documents.
It will print photos. It prints from the desk top computer beautifully and quickly.
It will print photos. It prints from the desk top computer beautifully and quickly.
Does not meet my reason for purchase.
Very good value for the price.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
So Far So Good
on March 22, 2011
Posted by: Tami D
from Waukesha, WI
Just purchased the Workforce 840. Easy set up. Looking forward to trying out everything it can do. Will write another review a week from now.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Alex
on March 29, 2011
Posted by: Alex
from Yorktown Heights, NY
Nice Printer, Nice Price - but was not happy that Epson doesn't have capacity to take control of your computer, and with langyage understanding problems - ver dis-hearting..........................................
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Wish install didn't take a fullday
on June 17, 2011
Posted by: Huge printer
When I got the printer I was very excited. Until...the driver install. I had everything working after an hour or so of babysitting the install then it checked for updates... After saying yes to the installers to update it gave me an error... Now I am back to the start.
I guess I am spoiled using a Mac.
I would recommend this to a friend!
Written by a customer while visiting epson.com