Customer reviews from whirlpool.com
Whirlpool - 20.7 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless-Steel
Average customer rating
4.1 out of 5
4.1
(206 Reviews)
Open Ratings Snapshot
Rating breakdown 206 reviews
5 Stars
105
4 Stars
54
3 Stars
22
2 Stars
13
1 Star
12
83%of customers recommend this product. 
(
153 out of 184
)
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Customer Reviews for Whirlpool - 20.7 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless-Steel
Customer Rating
2 out of 5
2
door handle breaks at plastic attachment
on June 28, 2014
Posted by: Tony1414
from Cincinnati, OH, United States
Whirlpool made 1 basic blunder by using plastic for a highly stress door handle bracket or I would have rated this product much higher.I bought this Jan 2014. A small plastic part connecting lower door handle to the door broke twice. look at top of lower door handle; if it is still plastic don't buy the refrigerator. I had to wait three months for first replacement handle which broke again in a month.My wife and I are 60+ and don't abuse the refrigerator.The sad part is everything else about the fridge is fine.The failure appears to be a fatigue failure at the stress concentration in the holes of the plastic bracket that attaches the lower door handle to the top of the lower door. The photo upload feature did not work for me or I would have included a photo.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Perfect configuration
on June 14, 2014
Posted by: MG47
from Findlay, OH, United States
I bought this for the large shelves for party trays, large pizzas. It looks great and holds a lot of food. I just had 10 guests in for 4 days and I was happy that I had this refridgerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Horrible
on June 13, 2014
Posted by: GrumpyJohn
from 12197
Handle breaks immediately as well as relacement handles. Until they UPGRADE the handel, steer clear.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Quiet
on June 6, 2014
Posted by: Hungy
from Honolulu, HI, United States
The refrigerator works fine but the stainless steel exterior door is hard to keep clean. I use a sponge to wipe off the fingerprints but some of it still remains. Also, when it was delivered, there was a mark (looks like a watermark running from top to bottom 3" to 5" wide). A representative came to check it out and will try to remove the mark with the stainless steel cleaner (which was ordered about 3 weeks ago).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good buy, priced for the market
on June 1, 2014
Posted by: BudMan48
from Newport Beach, CA, United States
This in stock refrigerator was absolutely the best one that I could find for the confined space that I needed to put one in. It matches my other kitchen appliances well and does what I need, keep my food cold and freezer frozen. This model comes with an optional ice maker which I chose to install and it installed easily, taking only a few minutes with basic tools required. I am well satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Works great
on May 16, 2014
Posted by: Kristin44
from Girard, PA, United States
We haven't had any problems with this fridge. The only reason I gave it 4 stars is that I wish there were more shelves in the freezer. It's deeper and has more room than my previous freezer, but items "get lost" in there!! I also gave it 4 stars because there is no light in the freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love it.
on May 16, 2014
Posted by: SidV
from Ohio, United States
I purchased the Whirlpool a few months ago and it's lovely. Very quiet and stylish for my space. I will be getting the matching appliances soon. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Solid no frills refrigerator
on May 14, 2014
Posted by: Baldly
from Undisclosed
Owned for 2 months. Works well andno complaints. Coating on the sides is different from front. Plastic covers the holes for moving the door to the opposite side, my son will probably pick them off. The size is sufficient for our over consuming family of 3.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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