Customer reviews from danby.com
Danby - 18" Portable Dishwasher - White
Average customer rating
4.6
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
13
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
0
89%of customers recommend this product.
(
17 out of
19)
Customer Reviews for Danby - 18" Portable Dishwasher - White
Posted by: Uncle Frank
from Portland, ME, United States
Gender:Male
Verified Purchase:Yes
Setup is quick & easy. Dishes , pots & pans , silverware all come out sparkling. It rolls easy and hooks up fast. It is a bit more noisy because it is a portable , but not super loud.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
3
Compact dishwasher but has problems
on February 27, 2016
Posted by: mgwilliamz
from Diamond Springs, CA, United States
Gender:Female
There are only 2 things I can say positive about this dishwasher: it IS compact and it IS Energy Star rated. If you have a small kitchen with little room to spare this is a great dishwasher to have. The problems are many though...first it ties up your kitchen faucet for 1.5 hours on the most efficient setting. The upper rack has an additional rack that folds down for smaller cups which is practically useless. The tines that hold the dishes in place are spaced too close to each other and I spend more time trying to make my adult size dishes fit in the space allowed than I should. The silverware bucket holder came with these tops that allow only a few pieces of silverware to fit it - toss those - they are useless. I wish the purchase had come with a starter sample of the "salt" & " rinse aid". I do like the concept of the power cord and connection hoses disappearing into the back of the appliance but it takes a lot of patience to get them to retract. If you can put up with all these drawbacks - then this is the dishwasher for you.
No, I would not recommend this to a friend.
Response from danby.comBy Customer Service, March 12, 2021
Hi,
We are sorry that your experience with the product you purchased didn’t quite match your expectations. Please reach out to our customer service team so we can make this right. For a quicker response, please email us at consumerservice@danby.com or fill in your information at https://www.danby.com/support/
Regards,
Danby
We are sorry that your experience with the product you purchased didn’t quite match your expectations. Please reach out to our customer service team so we can make this right. For a quicker response, please email us at consumerservice@danby.com or fill in your information at https://www.danby.com/support/
Regards,
Danby
Written by a customer while visiting danby.com
Customer Rating
3
Very convenient in an apartment, but short life
on October 21, 2016
Posted by: John48519
from Grand Blanc Township, MI, United States
Gender:Male
Excellent performance and convenience for 2.5 years, then the electronics module apparently failed. That item is so expensive to replace that service doesn't make sense. Built-ins often last 10+ years without expensive service...sometimes 15 or even 20...so we didn't expect this one to be so short-lived, given its initial cost.
No, I would not recommend this to a friend.
Response from danby.comBy Customer Service, March 12, 2021
Hi,
Thank you for taking the time to write a review. We regret to hear that you leave us a three-star rating. We are always working towards improving our products and appreciate any feedback you can provide to achieve this. Please send your feedback to consumerservice@danby.com and make sure to include the model number in the subject line.
Sincerely,
Danby
Thank you for taking the time to write a review. We regret to hear that you leave us a three-star rating. We are always working towards improving our products and appreciate any feedback you can provide to achieve this. Please send your feedback to consumerservice@danby.com and make sure to include the model number in the subject line.
Sincerely,
Danby
Written by a customer while visiting danby.com
Customer Rating
5
Works great but the connections could be stronger
on January 16, 2017
Posted by: Really Disappointed
We've had our unit since July 2013 and it's been working great. Not too loud and runs for about 2 hours on normal cycle. The only complaint is the connection hose is not very strong. Be gentle and grab the connections by the hose part and not the connectors because ours broke. It's just plastic. It was a hassle getting the hose changed with the new plastic connector, but way cheaper than buying another unit when this one is still running and it was just the broken hose. It's smaller than regular unit and perfect for a family of 2 or 3. The spacing between the plates are a good size; not too small and not too big.
Written by a customer while visiting danby.com