Customer reviews from blackanddecker.com
Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Average customer rating
2.5
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
5
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
10
41%of customers recommend this product.
(
7 out of
17)
Customer Reviews for Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Customer Rating
1
Poor Poor Quality
on February 1, 2020
Posted by: Bell78
from Newark, Ohio
In one of the reviews I read B&D reply was "...Our goal is to provide products of only the highest quality...". This waffle maker missed the mark in so many ways. I had this same waffle maker made by GE (before B&D took over) for at least 35 yrs. The heating element has started to fail. Thinking the B&D would be the same and the GE I bought it. What a mistake. There is nothing about the B&D that equals the GE. The waffle maker is made with lighter/thinner material, the plates are lighter and don't fit well and the heating element doesn't cook as well. The waffles are darker on one side that the other. They come out pale and wimpy unlike from the GE that make them golden brown and crispy. Where's the quality?? You need to go back to the GE way of building or do away with this waffle maker, which would be a shame because this is one of the few waffle makers that isn't a belgian waffle maker. Don't buy this waffle maker until they rebuild it.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Great idea, bad plates
on July 26, 2020
Posted by: Eyedoc36
from Pittsburgh, PA
Gender:Male
This product initially worked great. It’s nice to have one product that can make waffles and Panini’s. However, the nonstick surface of the plates has chipped off, and there is now a layer of grime that cannot be cleaned off. The clips that hold the plates in place are also very weak, but this is manageable. I just can’t use the product anymore because of the plates.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Central control box sits too high in the unit
on April 6, 2021
Posted by: Craig12345
from Idaho
The bottom plate ejects itself from the unit. This is a design flaw.
I looked the unit over to see if the unit could be lowered somehow but the metal bracket is already hitting on the wiring underneath.
I looked the unit over to see if the unit could be lowered somehow but the metal bracket is already hitting on the wiring underneath.
I will be returning it and wont purchase this or any other black n decker product going forward.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Highly Disappointed
on June 2, 2024
Posted by: Jeni
Had the same type and brand for 14 years, my mother gad one for about 10 years. I recently purchased another one. It a piece of junk. The plates keep popping off, causing uneven cooking. The plates don’t line up. I will not be buying any more of your products you gave list me as a customer.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Thanks, Deeris BLACK+DECKER, June 26, 2024
Hello, thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the G48TD. I would like to assist you with getting in contact with our division that manages this product. We will be reaching out to you via the email provided.
Written by a customer while visiting blackanddecker.com
Customer Rating
5
4 years strong
on April 30, 2020
Posted by: Tweetr
from MD
Gender:Female
I was gifted my waffle maker 3-1 and love it. So after 4 years of use the plates have lasted without the chipping some folks have experienced. I wonder if it is because I wipe it with oil before and after use. Just a thought. The down side is cleaning the small nooks under the heating element after a overflow while cooking. I’ve even warmed up cold waffles on top while new ones cooked.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Dissapointed
on June 30, 2018
Posted by: tmmiles
from Wyoming
Gender:Female
I was given this waffle maker as a gift and it woeked great for about 2 or 3 months. We have never used as anything other than a waffle maker. It will only brown one side as it cooks and then once it is doen you have to flip it over to brown the other side. I like this waffle maker because of the small squares, we do not like Belgian waffle size we like them smaller.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Typical chinese junk
on July 8, 2018
Posted by: mgainca
from Utah
Gender:Male
worked well for the first 10 times or so but then started to fall apart. Hinge not working, element falls out, uneven cooking. Save your money and spend another $50 and get a quality product
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Poor quality plates
on August 22, 2019
Posted by: BobandJeni
from Maple Valley, WA
Gender:Male
I purchased the G48TD to replace my 30 year old G48TD waffle maker. They appeared to be almost identical. The plates on the new unit were not as heavy, were thinner and fit poorly. The waffles do not cook evenly. They are really dark in the center and really light around the edges. This is not the kind of quality that I've come to expect from Black & Decker. I'm very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com