Customer reviews from blackanddecker.com
Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Average customer rating
2.4
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
4
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
10
41%of customers recommend this product.
(
7 out of
17)
Customer Reviews for Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Posted by: Chef Geo
from Nokomis
Gender:Male
Verified Purchase:Yes
I bought the original over 30 years ago and still have it! Works great ( good ol USA made) All i replaced was the power cord
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Dishwasher safe or not?
on August 6, 2021
Posted by: Candy
Just purchased and as I was unwrapping saw "Dishwasher Safe Plates" on the outer box. Then, reading the instruction book I found "DO NOT PUT PLATES IN DISHWASHER". WHICH IS IT?
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Dangerous and disappointing
on April 7, 2024
Posted by: Feeling Burned
from Springfield, NJ
Plates don’t fit and fall out while cooking. Extremely dangerous. Had one for 30 years, won’t buy another.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Mike, April 17, 2024
Hello Valued Customer and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with 3-in-1 Grill - Griddle - Waffle Maker G48TD. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com so we may have all information available from your review. We may require additional information before we are able to forward your case to the appropriate customer service team for this product.
Thanks, Mike BLACK+DECKER.
Thanks, Mike BLACK+DECKER.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Poorly constructed
on April 14, 2025
Posted by: jonh
I had an earlier version of this waffle iron and it lasted nearly 30 yrs. I was so impressed by the quality that when it finally died I bought a new one, same model number. What a piece of junk. The manuf apparently skimped on the construction materials because the bottom plate rests directly on the thermostat control and the clips that hold both plates into place are so weak that the plates do not stay in place and fall out leaving me with a very hot plate to attempt to move aside to get to the waffle. Don't buy this.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Thanks, Deeris BLACK+DECKER, April 29, 2025
Hello, thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the G48TD. I would like to assist you with getting in contact with our division that manages this product. We will be reaching out to you via the email provided.
Written by a customer while visiting blackanddecker.com
Customer Rating
4
The plates that flip are awesome!
on January 3, 2018
Posted by: Hanslin
from Texas
Gender:Male
This is our second B+D waffle maker with the reversible plates in about five years. We actually asked for this waffle maker for Christmas this year to replace the old one that finally gave out. We used the flat side to make grilled cheese sandwiches that we liked and the waffle maker for waffles.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Poor Poor Quality
on February 1, 2020
Posted by: Bell78
from Newark, Ohio
In one of the reviews I read B&D reply was "...Our goal is to provide products of only the highest quality...". This waffle maker missed the mark in so many ways. I had this same waffle maker made by GE (before B&D took over) for at least 35 yrs. The heating element has started to fail. Thinking the B&D would be the same and the GE I bought it. What a mistake. There is nothing about the B&D that equals the GE. The waffle maker is made with lighter/thinner material, the plates are lighter and don't fit well and the heating element doesn't cook as well. The waffles are darker on one side that the other. They come out pale and wimpy unlike from the GE that make them golden brown and crispy. Where's the quality?? You need to go back to the GE way of building or do away with this waffle maker, which would be a shame because this is one of the few waffle makers that isn't a belgian waffle maker. Don't buy this waffle maker until they rebuild it.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Great idea, bad plates
on July 26, 2020
Posted by: Eyedoc36
from Pittsburgh, PA
Gender:Male
This product initially worked great. It’s nice to have one product that can make waffles and Panini’s. However, the nonstick surface of the plates has chipped off, and there is now a layer of grime that cannot be cleaned off. The clips that hold the plates in place are also very weak, but this is manageable. I just can’t use the product anymore because of the plates.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Central control box sits too high in the unit
on April 6, 2021
Posted by: Craig12345
from Idaho
The bottom plate ejects itself from the unit. This is a design flaw.
I looked the unit over to see if the unit could be lowered somehow but the metal bracket is already hitting on the wiring underneath.
I looked the unit over to see if the unit could be lowered somehow but the metal bracket is already hitting on the wiring underneath.
I will be returning it and wont purchase this or any other black n decker product going forward.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com