Customer reviews from ATT.com
Samsung - Captivate Glide Cell Phone (Unlocked) - Black
Average customer rating
4.2
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
74
4 Stars
24
3 Stars
11
2 Stars
8
1 Star
6
80%of customers recommend this product.
(
99 out of
123)
Customer Reviews for Samsung - Captivate Glide Cell Phone (Unlocked) - Black
Customer Rating
3
First Android phone; So far so good.
on May 26, 2013
Posted by: abcdefghijkarissa
from Bremerton, WA, USA
The android os is fairly easy to use, once you get use to it. I will be purchasing another android phone in Sept. The phone is very nice. I wanted a qwerty keyboard phone and I was happy with it.
Of course the phone crashes and freezes just like any other phone. I did however have to purchase a new battery due to the other getting swollen because of humidity. Battery life is not all that great, especially since I do go on the internet a lot.
The Ice cream sandwich update (4.0.4) took a couple of months to get. That was kind of annoying.
I have dropped the phone a couple of times and the touch screen looks brand new. Only thing that happened was the top case broke off.
Pros: qwerty keyboard, good size, easy to use os, good camera, durable for a touch screen, nice display, awesome apps
Cons: battery life, took a while to get the ice cream sandwich update, few cases for the phone, freezes ocassionally, stock memory fills up pretty quick, must buy additional memory card for more space
I would recommend this to a friend!
Response from ATT.comBy Robert, Social Media , June 17, 2013
Hello,
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I can review this for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I can review this for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
Written by a customer while visiting ATT.com
Customer Rating
4
Smart and durable phone
on June 28, 2013
Posted by: toyfund
from Philadelphia, NY 13673, USA
I liked this phone very much the only problem with it, is that if you use it a lot the battery wont last which is like every smartphone out there now. I dropped it a couple times on concrete and it didn't break only a few scratches.
Pros: bright, durable, inexspensive, keyboard
Cons: battery
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
strong start, terrible finish
on July 15, 2013
Posted by: grizswim91
Great phone to start, but now the lock screen button apparently "sticks" but still has full range of motion. Meaning that the phone resets itself when it chooses. Also the battery doesn't sit completely flush, and when dropped in my pocket, resets itself. Otherwise the phone functions are pretty good. After a while using the keyboard, certain letters such as "E" will bring up email, in which case you have to reset the phone. (kind of annoying because nearly every word you type will almost always have an E)
Pros: screen resolution
Cons: battery
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com