Customer reviews from ATT.com
Samsung - Infuse Cell Phone (Unlocked)
Average customer rating
4.4
(620 Reviews)
Rating breakdown 620 reviews
5 Stars
402
4 Stars
128
3 Stars
32
2 Stars
26
1 Star
32
85%of customers recommend this product.
(
527 out of
620)
Customer Reviews for Samsung - Infuse Cell Phone (Unlocked)
Customer Rating
2
Worst Android Phone EVER!
on March 25, 2012
Posted by: tawnya
from Montana
I've only had this phone a few days and thinking about taking it back! In the time I've had this phone, it has frozen many times, the battery has had be charged every few hours. My Windows Phone is way WAY better!
Pros: camera/video quality
Cons: battery life, volume level, small keys, freezes
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
Do not buy Samsung - still no OS upgrade
on November 2, 2011
Posted by: snappy
from Arizona
This has been the worst phone I have ever owned. It has great features and great screen, but as long as it is made by Samsung, it falls way behind the competition. As of 11/2/11, Samsung still has not provided an OS upgrade to Gingerbread, let alone Ice Cream. Many apps will not run on this version of the operating system. This phone crashes at least 30% of the time and calls fail far more than any other phone in my household, which includes other Andriod phones, iPhone 3gs and 4s. Battery life is also the worst of any phone I have ever had. if you do anything other than talk, you will have to charge it at least once to make it through the day.
Pros: camera/video quality, speaker
Cons: battery life, operating system, software bugs, freezes
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
Do not buy this phone
on July 24, 2011
Posted by: RoadWarrior123
The infuse has an USB charge and data port and larger LCD screen. That was why I selected. However, the software is so poorly designed or user interaction. Often in the middle of typing an email, the application is terminated. In order to save battery life, Samsung also blackens out the screen in the middle of your apllication interface. The INFUSE also has an overly sensitive voice input applcation. It oftern acitivate itself without making any sense. The contact and email address storage and search method is poorly designed and causing a lot of accidental selection of wrong addresses. The memory management of the INFUSE is horrible. You might be doing nothing but the INFUSE is showing you running 14 application and might have use up all the memories. You simply have to go to task manager and clear out the memory very often to prevent that from happening.
Pros: camera/video quality, Wi-Fi capable, usb port, large lcd screen
Cons: battery life, volume level, small keys, operating system, software bugs, freezes, durability, horrible memory management, irregular voice input
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
i hate this phone
on April 14, 2012
Posted by: Anonymous
from Temple, PA
Ok, for starters, this phone was great at first, but that changed very quickly. I've had the phone for 5 months and experienced nothing but problems with it about 2 months into having it. First off, the phone constantly freezes and then I'm forced to removed to battery to reset the phone. This happens multiple times a day. Secondly, the phone will be running smooth, but then out of nowhere it will vibrate once and then 3 times real fast and then force close any application I'm on at the moment. Lastly, lately the phone will not charge. I thought it was my charger, but i used 4 different chargers and confirmed it is the phone. All together, this phone is not what it is hyped up to be. I will definitely be an iPhone owner in the near future.
Pros: Wi-Fi capable, ease of use, good for texting, games, camera/video quality, speaker
Cons: battery life, operating system, freezes, durability, volume level, software bugs
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2
Dont do it.
on October 4, 2011
Posted by: ShellsInFL
from Panama City Beach, FL
I wish someone would have told me what a huge mistake it was to switch from the iPhone to the Infuse. This phone is horrible. I had to return the first one after 4 days because it turned off and would not reboot. The phone drops calls, poor call quality, freezes, wifi never works and all around stinks. I love the size and quality of the screen but that is it. The programs are awful and email is a pain. Stick with the iPhone if you are thinking of switching. The grass is not greener!
Pros: camera/video quality
Cons: battery life, poor navigation, volume level, limited memory, small keys, operating system, software bugs, freezes, wifi, call quality
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
amazing
on May 16, 2011
Posted by: robert14
from california
amazing phone and the best android phone that available on at&t. which is good service with 4g network good job at&t
Pros: tools, menus, games, camera/video quality, speaker, battery life, Wi-Fi capable, durable, ease of use, good for texting
Cons: battery life, poor navigation, volume level, limited memory, small keys, operating system, bulky/heavy, software bugs, freezes, durability
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
on September 2, 2011
Posted by: ris123
from Ansonville, NC
Great phone. Love the camera. It is so easy to learn how to use. I love the sleek, thin design. I use my phone for everything from Facebook to Angry Birds.
Pros: camera/video quality, battery life, ease of use
Cons: small keys
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
BAD, BAD, BAD...
on May 15, 2011
Posted by: ALEXNYC
Cheap copy of Samsung Galaxy S2. Set the old brain in a new body. Compare with Samsung Galaxy S2 for European and you will understand.
1.3-megapixel fron camera vs 2.0 for Europe
1 core proc. vs dual core for Europe
full 720p video vs full 1080p for Europe
18GB vs 32GB + MicroSD up to 32GB =64GB for Europe
Android 2.2 vs 2.3 for Europe
and more...
1.3-megapixel fron camera vs 2.0 for Europe
1 core proc. vs dual core for Europe
full 720p video vs full 1080p for Europe
18GB vs 32GB + MicroSD up to 32GB =64GB for Europe
Android 2.2 vs 2.3 for Europe
and more...
Pros: display
Cons: battery life, operating system, software bugs
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com