Customer reviews from ATT.com
Samsung - Infuse Cell Phone (Unlocked)
Average customer rating
4.4
(620 Reviews)
Rating breakdown 620 reviews
5 Stars
402
4 Stars
128
3 Stars
32
2 Stars
26
1 Star
32
85%of customers recommend this product.
(
527 out of
620)
Customer Reviews for Samsung - Infuse Cell Phone (Unlocked)
Customer Rating
5
on March 3, 2012
Posted by: AndroidLove16
from Tarboro,NC
"I love this phone. It has been amazing. It does freeze up occasionally but that's usually when I have too many apps running at one time. MY only complaint is the battery life. My business depends on me being on the phone a lot. I usually have to charge it during the day, other than that its a great phone."
Pros: tools, menus, camera/video quality, Wi-Fi capable, ease of use, good for texting
Cons: battery life, freezes
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Great Phone, Needs Gingerbread Update
on March 13, 2012
Posted by: Ragfoot
from Texas
All in all, the phone is great but itneeds an update to gingerbread already. Features are ok, would be better with Gingerbread. Battery is acually ok, would be better with gingerbread update. Great phone for the price, I'm sure it will get gingerbread update sooner or later.
Pros: menus, camera/video quality, battery life, Wi-Fi capable, durable, ease of use, good for texting
Cons: outdated software
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Brillent
on April 5, 2012
Posted by: AllyH
from San Antonio, TX
This is the second infuse I'v had within the last 2 months. The first would over heat when I charge it and shut off, also the camera would lock for no reason so I would have to restart my phone to get it to work. The 2nd one I go do not have these problems. I previously had a HTC Inspire and the Battery life is wayyyyyyy better. The display is amazing. Co workers think it's is a fancy caculator. Very light weigh unlike most smart phone. Take beatuiful picture. The only thing is this phone is very difficult to customize, but im able to change to font (:
Pros: camera/video quality, battery life, good for texting
Cons: freezes
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Good phone, battery life makes difficult to enjoy
on April 8, 2012
Posted by: turboinfuser
from Deer Park, TX
Let me start by saying this is a good phone. It really is. It tends to freeze from time to time, but it's a good phone. The only thing that stirs up a large complaint from me would be the battery life. It's absolutely atrocious. The largest thing that I use my phone for is texting. I send a text and lock the phone so it can be on standby. Within an hour moderate to light texting use, the phone has already lost 20% of its power. Add another 4 hours of texting and it's dead. If texting is what you need a phone for, I would not recommend this one.
Tl;dr-good phone, but not for texting.
Pros: camera/video quality, ease of use, large screen/good resolution
Cons: battery life, freezes
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
I LOVE IT!!
on May 15, 2012
Posted by: givemeaphone
from San Diego Califormia
I have had this phone for almost a year. And it is amazing still. My friends are always asking to use it. The internet is wonderful. It is just an amazing phone. Sometimes glitches/freezes but overall...WONDERFUL!
Pros: tools, games, camera/video quality, speaker, battery life, Wi-Fi capable, durable, ease of use, good for texting
Cons: freezes
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Fine phone, but lagging behind
on May 15, 2012
Posted by: jgreen3401
from Tampa, Fl
I like the features of the infuse but the battery, wireless antenna, bluetooth seem to have issues. I love the screen size and brightness. Also, the speed is lacking and multitasking could better as I freeze up about once a day.
Like the phone but wish it could be faster for multiple tasks and better battery life.
Pros: tools, menus, camera/video quality, speaker, Wi-Fi capable, ease of use, good for texting
Cons: battery life, operating system, software bugs
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
1 year old and still works fine
on June 26, 2012
Posted by: MartinM
from Houston, TX, USA
I have had this phone for about a year know and despite me dropping the phone every 5 seconds , it still works great. Of course I do have a trident case on it that DOES help some! Without the case its pretty light weight and slim for its size. The only downfall that 8 times out of 10 it drops calls, it wont even ring just go to voicemall,but besides that I am very happy with it. Yes it is HUGE and still get told that but it fits ok in jean pockets.Hope this helps...
Pros: tools, menus, games, camera/video quality, battery life, Wi-Fi capable, durable, ease of use, good for texting, lightweight
Cons: volume level, software bugs, freezes
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
Manufacturer glitches and issues
on December 11, 2012
Posted by: TTUDude
from Irmo, SC, USA
After having the phone for less than a year, I obtained a glitch or bug with the phone. The screen shuts off and you have a repeated reboot of the Samsung logo. If you try to charge you get the the charging screen loading screen and it repeats. Good phone but I wouldn't recommend because this phone seems like a prototype for the Galaxy SII
Pros: camera/video quality, speaker, battery life, Wi-Fi capable, ease of use
Cons: limited memory, operating system, software bugs, freezes, durability, terrible ram
No, I would not recommend this to a friend.
Response from ATT.comBy Robert, Social Media , December 19, 2012
Hello,
I’m with AT&T and I’m sorry to hear about your equipment issues. We will be happy to troubleshoot this for you. If you like, you can e-mail your account and contact information to ATTRobertG@att.com and I will be happy to research this inquiry for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
I’m with AT&T and I’m sorry to hear about your equipment issues. We will be happy to troubleshoot this for you. If you like, you can e-mail your account and contact information to ATTRobertG@att.com and I will be happy to research this inquiry for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
Written by a customer while visiting ATT.com