Customer reviews from brother-usa.com
Brother - MFC-9460CDN Color Laser All-In-One Printer - Black
Average customer rating
4.4 out of 5
4.4
(119 Reviews)
Open Ratings Snapshot
Rating breakdown 119 reviews
5 Stars
72
4 Stars
32
3 Stars
6
2 Stars
4
1 Star
5
90%of customers recommend this product. 
(
103 out of 115
)
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Customer Reviews for Brother - MFC-9460CDN Color Laser All-In-One Printer - Black
Customer Rating
5 out of 5
5
Exactly as Advertised!
on February 12, 2011
Posted by: Georgene
from WA
I have had this printer now for three months. I purchased a wireless adapter so that I could network it in my home without having to hardwire it to my router and it has worked perfectly. It is quiet, prints quickly (once it warms up a bit), scans documents as PDF files right on to my computer - I would definitely recommend this printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
great for small business
on September 8, 2011
Posted by: erztech
from Conover, NC
I like the auto duplex funtion and the full 500 sheet option tray. The unit is working great and does every thing I need for my industrial automation business. Scaning is good but gets done at the pc vs the printer. No problems faxing, coping and printing. Like the large capacity toners - change them a whole lot less than other printers I have had.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Good printer for smaller organization
on December 4, 2012
Posted by: PastorMike
from Kansas City, Missouri
My church purchased this printer to replace a full-sized copier that was donated to us when it finally wore out. Since we didn't have a large scale coping situation we thought this would be sufficient for our purposes and with the color capability would let us do some creative printing.
It has turned out to be quite sufficient for our needs. It handles the printing quantity we use for our weekly tasks and has a high quality finish that makes our printed items look professional.
In reality there are only a couple of items that I am less than satisfied with. First, I don't feel we get maximum pages with our toner. We print mainly letters and bulletins that use black toner only and have large white spaces. Second, when the toner is empty we cannot shake it like other manufacturers and replace to maximize toner. One additional item is that it seems that when the black toner is empty the color toners are not far behind in needing to be replaced even if we don't use the color option very much.
The scanning feature is great but we have not used the fax feature at all so I can't speak to that. The software is a bit cumbersome to use to make changes to it's default features.
Overall, with my concerns, I have liked the printer and would recommend it to others in my similar situation. My real rating would be 3 1/2 stars.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
GOOD FOR CERTAIN FUNCTIONS
on July 17, 2013
Posted by: HARPO
The machine works beautifully using standard paper for anything, but when I try to use tri-fold brochure paper, it jams with every attempt.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Very good product so far
on February 19, 2011
Posted by: rtisland
from Phoenix, AZ area
This is my second color lazer printer and it is much better than the previous (more expensive) one. Set up was straightforward and self-explanatory. Works great with Windows 7, XP, and Mac, both wired and wireless.
I have not had to change cartridges yet, but I think it will be much easier than the previous printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
on October 30, 2012
Posted by: LaVille
It's Great, But it's complicated and setting up on computer is not fun, you will need to change alot of settings for this to work properly.
I called for assitance and he was great in helping. But I can see I am going to be calling back....if you need simple...dont go here
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
best purchase ever
on December 25, 2012
Posted by: gladtohave
This is my 5th all in one printer it is by far the best and fastest
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Excellent
on February 5, 2013
Posted by: Brent
from Albuquerque, NM
Great machine for all its purposes. I like the ability to change out individually the toner cartridges.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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