Customer reviews from brother-usa.com
Brother - MFC-9460CDN Color Laser All-In-One Printer - Black
Average customer rating
4.4
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
72
4 Stars
32
3 Stars
6
2 Stars
4
1 Star
5
90%of customers recommend this product.
(
103 out of
115)
Customer Reviews for Brother - MFC-9460CDN Color Laser All-In-One Printer - Black
Customer Rating
4
Works Very Well
on February 12, 2011
Posted by: seriousworker
from southeast Viriginia
Our 9460cdn works very well; good speed, reliable feeder, no jams. Buyers should be aware, however, that duplexing is for printing only. This model is absent automatic duplex copying and scanning.
To remedy this I've ordered the 9970, which has all those other duplexing features. Nevertheless, the 9460 works so well that it should remain an important, well-used device in our office.
To remedy this I've ordered the 9970, which has all those other duplexing features. Nevertheless, the 9460 works so well that it should remain an important, well-used device in our office.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
All in one
on March 31, 2012
Posted by: CyberOpa
from Iowa
I've owned my MFC-9560CDW for about three months.
The Favorable things I have to say.
1. Its a good duplex scanner.
2. Great Color Laser pictures are crisp and clean.
3. Good monochrome printing.
The negative thing and why I gave it such a bad rating.
1. I'm on my 4th Black Toner cartridge in 3 months. 1 - starter cartage printed about 500 pages, 1 - TN315 Tone cartridge printed about 2000 pages, suppose to print 7000 pages, not even close, and 2 - TN310 Black Toner cartridges. the 1st only printed 400 doublesided pages, I am now on the second. Note I had a Brother monochrome printer before the toner cartridge would print about 6000 pages lasted me 6 Months or better for the same amount of printing.
2. Called tech support about the above issue. They had me look at some of printer parameters. One of them was the amount page printed on the Toner cartrige used before. Would be nice to know but you have to press the magic sequece of keys to get there and only they know the keys absolutly no info manual on the equipment unless you call them I guess thats where all the money they make on the cartridges goes tp pay their support rather then write manuals for people to find out themselves.
3. Looked up reveiws on the toner cartidge other people are having the same problem Toner cartridge have toner left in them. At least on one Brother Support told them how to disable the function that doesn't allow the printer to print when it thinks its out of toner.
4. Brother wanted me to write this reveiw since they would not tell me how to disable this function like the guy in the one reveiw.
The Favorable things I have to say.
1. Its a good duplex scanner.
2. Great Color Laser pictures are crisp and clean.
3. Good monochrome printing.
The negative thing and why I gave it such a bad rating.
1. I'm on my 4th Black Toner cartridge in 3 months. 1 - starter cartage printed about 500 pages, 1 - TN315 Tone cartridge printed about 2000 pages, suppose to print 7000 pages, not even close, and 2 - TN310 Black Toner cartridges. the 1st only printed 400 doublesided pages, I am now on the second. Note I had a Brother monochrome printer before the toner cartridge would print about 6000 pages lasted me 6 Months or better for the same amount of printing.
2. Called tech support about the above issue. They had me look at some of printer parameters. One of them was the amount page printed on the Toner cartrige used before. Would be nice to know but you have to press the magic sequece of keys to get there and only they know the keys absolutly no info manual on the equipment unless you call them I guess thats where all the money they make on the cartridges goes tp pay their support rather then write manuals for people to find out themselves.
3. Looked up reveiws on the toner cartidge other people are having the same problem Toner cartridge have toner left in them. At least on one Brother Support told them how to disable the function that doesn't allow the printer to print when it thinks its out of toner.
4. Brother wanted me to write this reveiw since they would not tell me how to disable this function like the guy in the one reveiw.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
highly recommended
on February 12, 2011
Posted by: techuser
from New York, NY
This is my second Brother MFC color laser. It is an improvement on the previous model I used for about 5 years. It is quiet, rarely jams, and the print quality is excellent. I use my PC's software to control the scanning function. Those results are very good too. Reloading paper is also easier than before. My only, minor, gripe is that pages are slightly curled when they exit the printer, rather than flully flat .Perhaps the Brother engineers can tweak that in future models. For now, this is the hands-down winner for value and reliability. None of the nominal competition comes close/
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good and Quiet
on March 2, 2011
Posted by: JFMJ
from Coconut Creek, FL
Prints fast and is very quiet. Getting prints out of slot is somewhat difficult as there is no way to get your finger under the sheets.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent product
on September 19, 2011
Posted by: SteveM
from Milwaukee, WI
I have been using this printer for about a month on my home network (4 PC's, 1 mac, and an Ipad). We print about 500 pages a month between my wife and I and two teenage students. The printer is very fast. Output is excellent although photographic color is a little on the dark side (but that could probably be adjusted if I played with the settings). I've printed onto labels and thicker card stock with no feeding problems. The scan feature is great although requires 2 trips to scanner when used with the mac. I am not using the fax features so I can't comment on them. A couple recommendations -
1. turn the default preferences to B/W vs color to save the color toner (I believe it might use the color toner even on black text if not set this way).
2. Although I have not had any issues with this printer, my past experience with brother lasers would steer me away from using in high volume applications as I've had issues with jamming with Brother lasers on large print jobs linked to heat buildup.
1. turn the default preferences to B/W vs color to save the color toner (I believe it might use the color toner even on black text if not set this way).
2. Although I have not had any issues with this printer, my past experience with brother lasers would steer me away from using in high volume applications as I've had issues with jamming with Brother lasers on large print jobs linked to heat buildup.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Almost Best Purchase Ever
on February 19, 2011
Posted by: LookingForGreatProducts
from FL
This is a great all in-one-device. Fax - OK, Scan - great, copy - great, print great, EXCEPT for printing color pictures. This printer cannot print an exceptable color picture. I have worked with support and up to Level 5 support, but they cannot get it to a point where the picture quality is accptable. I am comparing it to an HP color laser print, and it falls way short.
The printer is built well and the comparative cost of toner is very good - one of the lowest price for cost per page of any color laser I have found.
this would be an unconditional recommendation if it were not for the picture printing issue. Unfortunately, I am going to return it because of this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Works as advertised
on July 26, 2011
Posted by: ArtM
from Denver, Co
Bought as a replacement for an aging HP-2840 and it clearly fits the bill. Automatic duplex printing allows it to be an efficient machine and being able to scan to a USB memory stick is a great feature. It is a little noisy when printing, but otherwise is a great machine.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer
on August 10, 2011
Posted by: SWilliams
from Marietta, GA
Great functioning machine in every aspect. Installed in minutes on the network without having to locate all the IP addresses. Terrific printing, quick copying and phenomenal scanning. Scanned a 250 page document yesterday in minutes.
I love my printer!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com